Gexa Energy

@Joseph108780951 @SlickkSwervo3 Hi Joseph, We are truly sorry to hear about your experience. This is not the standard we uphold, and we would like the opportunity to speak with you directly. Please direct message us with your account details and best contact number so we can assist you right away.

@SlickkSwervo3 @GexaVoice It's unacceptable for utility companies to price gouge in Texas. The outrageous calculations need to be addressed. Customers shouldn't have to pay for projected bills that don't add up. This issue needs to be resolved immediately.

Whole Texas be price gouging they utility bills at this point especially @GexaVoice with they outrageous calculations that don’t add up like hello we ain’t dumb how you want someone to pay a projected bill #Texas #priceGouge

@SlickkSwervo3 We understand how frustrating high or unexpected utility bills can feel, and we take concerns like this seriously. Please contact our customer care department at 713-961-9399 and we'd love to assist with finding a plan tailored to your usage

@GexaVoice yall be projecting bills and be price gouging like people don’t notice watch me not renew my contract with yall thieving ass #highwayRobbery #bills

@SlickkSwervo3 We understand how frustrating high or unexpected utility bills can feel, and we take concerns like this seriously. Please contact our customer care department at 713-961-9399 and we'd love to assist with finding a plan tailored to your usage.

@nikkiescraftco @reliantenergy We're always here to support you! To ensure the best service, we'd love to connect you with one of our experienced specialists. Would you mind sharing the best time and number to reach you?

Ugh I hate that I ever tried giving @GexaVoice a try. As soon as my contract is up in October I'm leaving and going back to @reliantenergy

@N3llee So sorry for the login trouble! Please DM us your account info so we can fix this ASAP. You can also call us directly. We're here to help!

@GexaVoice How come the continue button on your website to login, check my bill and pay is broken? Tried logging in on 2 different pcs and 2 different web browsers and its simply impossible. But hey I bet you turn my power off the moment you don't get paid.

@Tamra_R_King We're always here to support you! To ensure the best service, we'd love to connect you with one of our experienced specialists. Would you mind sharing the best time and number to reach you?

@GexaVoice I am on an 11.5 cent plan and am being charged 15.9 cent per kWh. You are goughing me by 50%. This is the 2nd plan term you have done this. I am sharing to the universe not to use @GexaVoice for #Power. Sure, I can call for the 5th time and have you lie to me.

If you are considering changing power companies, do not use #GexaEnergy @GexaVoice . They con you into better plans and then do not honor their contracts they sold. I am being charged 30% over the rate I agreed to.

@LandonBloo95252 @bergkamp594 @Techsavant4 We're so glad to hear everything worked out for you! Please don't hesitate to reach out anytime you need us - we're always here and happy to assist. Wishing you a fantastic day!

@GexaVoice signed new contract installation of new thermostats has shorted out my units I need a solution asap no ac contacted contractor no answer this is not acceptable

@Tamra_R_King We’re sorry to hear that your experience with us hasn’t been up to your expectations, and we’d like to regain your trust. We've tried to reach the account holder associated with your name but haven’t been successful. Please let us know if there’s anything we can do to assist you

@GexaVoice My trust is gone. You always commit one thing and then sneak in a loophole. Tired of your business.

@Tamra_R_King Hello Tamra, We're sorry to hear that you haven't been assisted yet, and we want to help you as soon as possible. Could you please send us a private message with your account details? We're here to make sure you get the support you need!

@GexaVoice You never assist. I am moving asap. Crooks.

@Specialone002 @smarsilia @elonmusk @Beacon_Links I do apologize for this inconvenience. Could you please DM me with your account details so I can review your account?

@smarsilia @elonmusk @GexaVoice @smarsilia Scams can be devastating, especially when they target loved ones I’ve been there too, and @beacon_links helped me recover what I lost They’re trustworthy and can help you fight back Reach out to them

Seniors are constantly getting scammed!

@Pam_Knight I do apologize for this inconvenience. Could you please DM me with your account details so I can review your account?

@GexaVoice your agent, had me to pay money and gave me the wrong information and when they realized what they did, they disconnected the chat I have proof in the name of the person that I spoke with because I kept a copy of our conversation

@MrLamotta I do apologize for this inconvenience. Could you please DM me with your account details so I can review your account?

@GexaVoice not only are your rates not good but i cannot understand your outsourced customer service reps you have in india! Not even a little bit. Outsourcing may work for you but not for us as customers.

@jgjaxon If you dont mind DM your account information we can have a agent from the escalation team call you to look over your account and discuss other plans.

@GexaVoice I don't know who Wayne is but I've reached out more than once. Yall don't care and I'm under contract so I'm stuck. We'll see what the next bill says

Gexa energy sucks. Their customer service sucks and they've been overcharging me for years! Kiss my ass Gexa! @GexaVoice

@officerDILFLUVR Good morning,thank you for your feedback.Please provide us with your full name,account number and a number and best time to call you?

@officerDILFLUVR Good afternoon,thank you for your feedback.Please provide us with your full name,account number and a number and best time to call you?

@ColenMasa Hello Mr Skinner, I just called and left voice mail. Will try to reach you this afternoon again.

@GexaVoice account 36117974 Colen Skinner 713-806-4948

@GexaVoice I am deeply frustrated and appalled by the $847.00 bill for 11/25–12/26/24. This amount is entirely unreasonable and unacceptable that such a discrepancy exists. This matter requires urgent attention, and I expect a thorough investigation and prompt adjustment.