Due to the inclement weather, all municipal buildings, including @worcesterpublic, all @Worcester_PL branches, Worcester City Hall, the Worcester Senior Center, and the Residential Drop-Off Center, will remain closed Tuesday, Feb. 24.
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@shae_dog Hey there! I have submitted your complaint regarding Train 5033/5040. It will be shared with the appropriate department to be addressed. Thank you for bringing this to our attention. We apologize for the uncomfortable trip and hope you have a great evening! ^LS
Anyways @MBTA_CR it is absolutely unacceptable on a day where it is 23 degrees that you have trains operating with no heating and no lights. You owe your customers a refund and an actual explanation why you kept the train in service.
@shae_dog Good afternoon! Can you please provide some information so that we can resolve this issue, what is the Train number or departure time, is it an inbound or an outbound train? Do you have the coach number that you were seated in? ^JB