Gleap

👋 Hey there, Gleapers! Our handle’s been a bit sleepy 💤 but we’re waking things up ⚡ Follow our brand new account for: 🤖 AI news 💡 Product & feedback insights 🔥 Exciting Gleap updates Your HQ for all things Gleap (and a dash of AI magic)! ✨ SAY HI @GleapHQ !

🚀 Next Episode of Our Startup Journey: Bootstrapping vs. VC Money We started thinking we’d raise funding, but bootstrapping chose us. It gave us freedom and control; but also came with tough trade-offs. Would we do it again?  gleap.io/blog/bootstrap…

Curious how we manage feature requests at Gleap? Feature request management can quickly spiral out of control without the right system in place. That’s why we’ve built a smarter workflow — not just for our users, but for ourselves too. gleap.io/blog/how-gleap…

🤖 Gleap Now Supports OpenAI o3-mini! Great AI chatbots don’t have to break the bank. That’s why we’re adding support for o3-mini: a powerful, cost-effective model that delivers impressive results! ✅ Lower costs, better efficiency ✅ High-quality AI responses

🧡 Make the Most of Gleap’s Zapier Integration! Did you know you can automate your feedback workflows with Gleap + Zapier? From logging reports in Google Sheets to notifying your team in Microsoft Teams, this integration helps you save time. gleap.io/blog/superchar…

🔥 Our First-Ever Webinar is Here – Let’s Talk Co-Browsing Product Tours! 👨‍🏫 Hosted by our very own Hussein Abdel Ghaffar 💡 Want in? Fill out the survey, and we’ll send you an invite! forms.gleap.io/679c9fbd396c43…

Gleap, now at your fingertips: available as a desktop app The power of AI-driven customer support and feedback is now just a click away. Gleap is officially available as a desktop app for MacOS, Windows and Linux. 📥 Download now: gleap.io/downloads

🚀 Our startup journey continues! We started with bug tracking, but our users wanted more: Live chat, roadmaps, surveys, and now a multi channel platform. We were also among the first in our space to adopt LLMs, bringing Kai, to life. gleap.io/blog/how-we-gr…

Case Study: @Tridonic & Gleap 🌟 Tridonic streamlined support with Gleap’s centralized dashboard, automated ticketing, and AI chatbot. 💬 "Gleap saves us time by bringing everything together in one place." – Elif Kavas, Tridonic ⬇️ Read more: gleap.io/blog/tridonic-…

Listen up Gleapies! Gleap’s Product Tours just got a revolutionary makeover! ✨ Voice-guided tours 🤖 Hands-free walkthroughs 🌐 Multi-page journeys Transform how your users experience your product now and give our Co-Browse Product Tours a try. gleap.io/blog/introduci…

🌟 Onboarding: The key to product success Did you know a great onboarding experience can make or break your product? Our latest blog reveals how in-product checklists, product tours, and automated emails can create a seamless journey for your users. gleap.io/blog/automatin…

This integration helps your team work smarter, not harder ☺️ Our latest blog post breaks down how the Gleap & Jira integration can supercharge your workflow - whether you’re in support, product management, or development. gleap.io/blog/simplify-…

Mistakes? We made a few! 😅 In our latest blog, we dive into the classic startup trap: featuritis. From building too much, too soon to finding smarter ways to prioritize what really matters (hint: user feedback is 🔑). gleap.io/blog/the-mista…

🎆 Happy New Year, Gleapies! We’re kicking off 2024 with something exciting. Our brand new editor for help center articles is live. From tables to code blocks, callouts, buttons, and drag and drop blocks, it’s packed with everything you need. gleap.io/blog/transform…

🎄 Tis the season to be jolly and kind, even when handling tough customer feedback! Our latest blog shares how to turn dissatisfaction into loyalty with empathy, professionalism, and actionable solutions. gleap.io/blog/how-to-pr…

🌟 Exciting multichannel update, Gleap Fam! Gleap now connects all your customer channels: Instagram DMs, WhatsApp, Facebook Messenger, and email. Let Kai, our AI bot, handle first level support automatically so you can focus on what really matters. gleap.io/product/multic…

From battling bugs to building a better feedback tool: our leap to Gleap! 🚀 In our latest Startup Journey update, we share the behind-the-scenes story of our rebrand and Product Hunt launch with Chris Messina. Catch the full story here ⬇️ gleap.io/blog/from-bugb…

✉️ We wrote a lengthy guide to perfect emails - just for you! From product update emails to cold outreach templates, we cover it all in our latest blog. ✅ Maximize Gleap’s email templates ✅ Create personalized messages ✅ Engage customers effectively gleap.io/blog/crafting-…

🌟 How We Reached $10K MRR in One Year Here are the key lessons of our first year: - Balancing our agency & our startup slowed growth - Onboarding hurdles taught us the power of in-product marketing - Word of mouth fuelled steady traction gleap.io/blog/how-we-re…

We teamed up with @Cmnplace to dive into how Gleap is transforming their support game! By streamlining their process, they're saving precious time and responding faster to the issues that truly matter to their customers. 💡 gleap.io/blog/unifying-…