Global Customer Support

@ZebraFactCheck Hi, thanks for getting in touch! Use the button below to send us a DM, and a member of our team can look into this. Thank you. x.com/messages/compo…

@GlobalSupport Hiya, I'm a researcher with an abiding interest in historical material touching the Brooks Brothers Riot. That's led me to track down an old episode of Meet The Press' "Toddcast," which is listed as available at your site but does not play. That's the case for all of the Meet the Press versions of the Toddcast, it seems. The more recent iteration of the Toddcast (and a sampling of other podcasts) play(s) with no problem. globalplayer.com/podcasts/42KqH…

@stephenrirving Hi, thanks for getting in touch! We can help. Use the button below to send us a DM. Thank you. x.com/messages/compo…

@GlobalSupport In the past I've had issues with 5 digit premium numbers beginning with "6" so I've had them barred on my phone. Is there a way to contact the on-air DJ without using the "65588" number?

@Tigragirl @CapitalOfficial Hey, feel free to DM us and we’ll see how we can help. 🙂

@CapitalOfficial @GlobalPlayer Crashing constantly!!

Head to @GlobalPlayer for tickets to #CapitalSTB 2026! capitalfm.com/events/summert…

@SamAW2009 @CapitalOfficial Hey, feel free to DM us and we’ll see how we can help you. 🙂

@CapitalOfficial @GlobalPlayer Seriously….. been trying and my session expired like 3 times….Come on capital 😢😢😢

@SmoothTop500 Hello, thank you for your message. Could you please try and send your message using the button below. Thank you x.com/messages/compo…

Hi @GlobalSupport, we have sent you a message but not sure if it's gone through. Have you a link or other means of contact please?

@bobbothebastard Hi, thanks for getting in touch! We can help, use the button below to send us a DM. Thank you. x.com/messages/compo…

@Loomesy1984 @thisisheart Hi, thanks for getting in touch! We can help, use the button below to send us a DM. Thank you. x.com/messages/compo…

@GlobalSupport service following/linking for @thisisheart in the East Mids doesn't seem to be working since the changes were made. It's not switching with Heart WM on Coventry or Heart Northants on Northamptonshire. I also heard on forums places like Hampshire have similar issues

@MurrayKyle73012 Hi, thanks for getting in touch! We can help, use the button below to send us a DM. Thank you. x.com/messages/compo…

@GlobalSupport shout cyle and Dulux out please mistajam was my best friend

@ohsoyourkrissie @CapitalXTRA Hey, thanks for getting in touch! We can help, use the button below to send us a DM. Thank you. x.com/messages/compo…

@GlobalSupport @CapitalXTRA hi can I pls get a birthday shout out Happy 8th Birthday KylaRóse on the way to gymnastics

@_Leyanelle_ Hi, thanks for getting in touch! We can help. Use the button below to send us a DM. Thank you. x.com/messages/compo…

@GlobalSupport hi, I have a Firestick and was trying to find your app to download but it doesn’t appear when you search for Global Player, is there no way for me to download your app to use through my tv?

@stephenrirving Hi, thanks for getting in touch! We can help, use the button below to send us a DM. Thank you. x.com/messages/compo…

@GlobalSupport Living in Scotland why am I continuously hearing adverts for a Sussex based children's play-park?

@rondavilar Sorry to read that! If you drop us a DM with some extra details, we'll take a look for you. Thanks.

@GlobalSupport @GorePunk92 Doesn't work for me

LISTEN UP, Stranger Things fans! WSQK The Squawk, a @stranger_things radio station, is now LIVE on your radio, @globalplayer or just say 'play The Squawk' on your smart speaker. Listen here ➡️ app.af.globalplayer.com/Br0x/s1k1yk6p

@the0bvious @miketaylor819 Hi, thanks for getting in touch! We can help, use the button below to send us a DM. Thank you. x.com/messages/compo…

@miketaylor819 @GlobalSupport I have the same issue, did they ever reply?

@GlobalSupport hi. Is capital down on Apple Music? Been trying to listen all day but hasn’t worked at all. Thanks ☺️

@the0bvious Hi, thanks for getting in touch! We can help, use the button below to send us a DM. Thank you. x.com/messages/compo…

@GlobalSupport hi 👋🏻 I don’t seem to be able to play ClassicFM across any of my Apple Music devices, is this a known issue or is there a fix?

@miketaylor819 Hey, thanks for getting in touch! We can help, use the button below to send us a DM. Thank you. x.com/messages/compo…

@GorePunk92 Hello! Is this resolved for you? Feel free to DM if you need any support. Thanks!

@NetflixUK @Stranger_Things @GlobalPlayer Doesnt work on Alexa

@TeacupCupcakes Hi Dawn! Yes, the text is legitimate, it's our brand new competition Christmas Cash Call. You can find more information here - winplus.classicfm.com/terms-and-cond… - Thanks!

@GlobalSupport Got this text this morning is it genuine? Thank you

@global @MoinestiFM @GlobalPlayer @ClassicFM Thanks @global. @MoinestiFM, Hello! If you need our help, please send us a DM using the button below. Thanks! x.com/messages/compo…

@MoinestiFM @GlobalPlayer @ClassicFM @MoinestiFM thank you for your message - if the problem persists please contact @GlobalSupport who can look into this for you.

@GlobalPlayer @global @ClassicFM What’s going on with the RDS on 100.6 and 100.9, popping in and out on my receiver.

Good news! The issue has now been resolved, so you’ll be able to enjoy DAB stations as usual. Thanks for your patience this morning. 🎶

Due to a suspected signalling fault, your listening experience on a number of DAB stations may be interrupted at intervals this morning. 🔧🛠️ We are working with our partners to resolve the issue but in the meantime, you can tune in as normal on @GlobalPlayer