Google Play

@cards_ss53542 That doesn't sound good. We take these reports very seriously and appreciate you reaching out. Please submit your feedback here so our team can investigate: goo.gle/2UvqCwA. Hope this helps.

play.google.com/store/apps/det… @GooglePlay @Google @GoogleIndia @RBI @PMOIndia @sundarpichai There is a new fake loan app in Google play store. Google continues permitting fake loan apps in India to harass and play with indian innocent people finance. I don't know how google approve

@HafsohMoshood @GooglePlayBiz @HafsohMoshood That doesn't sound good, Hafsoh. We'd like to chat about this. Please follow us and let us know when you have so we can reach out over DM.

@GooglePlayBiz @GooglePlay I accidentally made a purchase, can my refund be processed?

Day 1 of #GoogleIO! 🚀 In our "What's new in Google Play", we shared how we're expanding your reach and helping you scale with less complexity. Learn more→goo.gle/play-io26 and see the major announcements below 🧵👇

@LastD52348 That doesn't sound good. We take these reports very seriously and appreciate you reaching out. Please submit your feedback here so our team can investigate: goo.gle/2UvqCwA. Thanks.

@GooglePlay so many loan apps in Google play store what action r u taking from Pakistan Bangladesh number they calling from what's app sending nude edited pics to family members #saro loan app#baumen loan app# ginto credit loan app# loan helper app# fake loan app#india #cybercri

@Praisemetax That doesn't sound good, Praise. Have a look at this guide to request a refund: goo.gle/2t2h3tk. Hope it helps.

@GooglePlay Please you debited me wrongly please I need a refund, I was already gifted a blue thick, and you people debited me for blue thick again, please

Be honest, which Google I/O announcement had you like: 👀🤯🙌 Head over to Google Play to explore newly featured apps and discover next-gen Gemini experiences goo.gle/4uWDycX #GoogleIO

@DILEEPKUMA53283 @Google @DILEEPKUMA53283 That doesn't sound good, Dileep. We take these reports very seriously and appreciate you reaching out. Please submit your feedback here so our team can investigate: goo.gle/2UvqCwA. Hope this helps.

@GooglePlay @Google The illegal investment platform Smart WQ app has scammed victims out of ₹1,000+ Cr using fake high-yield investment schemes. Please check it

@iamKaranB @iamKaranB We understand your concern. We'd like to chat about this. Please follow us and let us know when you have so we can reach out over DM.

@GooglePlay Its not helping. Please see this screenshot. I'm unable to select the first option and proceed for the refund. Please note that the amount got debited already.

@GooglePlay Hi. I had taken a trial (3 days) for NordVPN and I had cancelled the subscription before the trial ended. Now, a yearly fee has been auto debited from my credit card, despite having cancelled the subscription in time. Please help sort this out immediately.

@444_tasa @444_tasa Hi there. Could you tell us more about what's going on without revealing any personal information? We're here to help.

@GooglePlay Just like the payment has been made instantly, the refund should also be made instantly to my UPI account.

@iamKaranB Hmm. Please look through the steps here to help find a missing subscription: goo.gle/3ZhYM7o, and have a look at this guide to request a refund: goo.gle/2t2h3tk. Hope this helps.

@GooglePlay I've tried this, but it doesn't work as I'm unable to select a refund option. My card got charged, but there seems to be no record of the transaction on the google play portal.

@Tanish92650062 Understood. We'd like to look into this for you. Let's move the conversation to DM.

@GooglePlay I have followed you, can we connect now?

Bought Claude Pro through Google Play. Claude Support said refund approved in 3–5 days. Google Play later rejected it, but also told me: “The developer has processed the refund.” Now both sides redirect me to each other with no clear refund status. @GooglePlay @AnthropicAI

@iamKaranB That doesn't sound good, Just to confirm, have you tried the steps in this guide to request a refund on Google Play: goo.gle/2t2h3tk? Keep us posted.

@GooglePlay @GooglePlay This doesn't help. My card has been charged, but this section shows that the subscription is expired (as I had cancelled it before the billing date already), so I'm not sure what has to be done here. Can someone please chat with me and assist?

@allerasal Hmm. Thanks for passing this idea along! Our product team is always looking for feedback. You can submit this idea in your Google Play app under Menu > Help & Feedback.

@GooglePlay Thanks, @GooglePlay ! Can you please introduce both these options in the future? I'd like to be able to make one-time purchases using UPI without having to link the ID to my Google account. I'd also appreciate it if AmEx were added to the list of accepted credit cards in India.

Hi @GooglePlay , why don't you accept American Express credit card payments in India? Also, why don't you allow one-time UPI payments without having to add the UPI ID to the Google account? Very inconvenient, if a family member or friend needs to make the payment!

@KartikayKrishan Got it. We've already sent you a direct message about this issue. Could you check your inbox and respond? We can assist from there.

@GooglePlay Im following you dear team. My mobile-9810177643 you can reach out now or in next 2 hours

@GooglePlay I have been wrongly charged Rs 1300 on 12/5/2026 on my Yes bank Credit card 5363032012963206 as I did not approve this transaction. GOOGLEPLAY MUMBAI MAH - Ref No: MT261300290000010021268 Please reverse this transaction immediately

@MuhamadFarjl Understood. We've already sent you a direct message about this issue. Could you check your inbox and respond? We can assist from there.

@GooglePlay @GooglePlay Please help me as soon as possible. I need the money. I've been told to wait 4 days since Saturday. It's been 4 days and the funds haven't come in yet.

Missed the big news? We’ve got you covered 💡 Check out the new updates announced at The Android Show with Google Play: goo.gle/4d6K8Ys

@WanjiruKairo Got it. We've already sent you a direct message about this issue. Could you check your inbox and respond? We can assist from there.

@GooglePlay Following now — please DM me. Case 9-5399000040918.

Hey @GooglePlayDev @GooglePlay — developer account blocked since May 13. Identity verification broken for Kenyan developer. System won't let me upload documents. Stuck in email loop. Case 9-5399000040918. How do I get a human to review this?

@duruchuk07 Got it. We've already sent you a direct message about this issue. Could you check your inbox and respond? We can assist from there.

@GooglePlay I'm following you people already.

@GooglePlay you people collected my money for a service I didn't ask for. Please help me, this is Tinubu times.

@DonyMathaikutty That doesn't sound good, Dony. Just to confirm, have you tried the steps in this guide to request a refund on Google Play: goo.gle/2t2h3tk? Keep us posted.

@TruecallerHelp @GooglePlay I paid ₹925 for the Truecaller Family Premium plan on April 23 via Google Play. The family sharing feature is COMPLETELY BROKEN. Standard support has ignored my emails. This is a scam. I demand an immediate refund! @Truecaller @GoogleIndia