Google Play

The rewards are rolling into Comic-Con® in San Diego for Google Play Points members. Look closely and you may catch a few you could take home for yourself 👀 Earn tokens for exclusive collectibles, personalized merch, and bid at our live auction 💎 Learn more here: goo.gle/3THCufy #GoPlay

@SalmHsny11 ¡Hola! Estos consejos podrían serte útiles: goo.gle/3a7sT8U Te recomendamos intentar completar el proceso con la mayor precisión posible desde un dispositivo o navegador que uses habitualmente para acceder a la cuenta.

The rewards are rolling into Comic-Con® in San Diego for Google Play Points members. Look closely and you may catch a few you could take home for yourself 👀 Earn tokens for exclusive collectibles, personalized merch, and bid at our live auction 💎 Learn more here: goo.gle/3THCufy #GoPlay

@Datnorthboi We understand your concern. We'd suggest you try the steps listed in this guide to cancel and get a refund for subscriptions on Google Play: goo.gle/36RMsgR. Hope this helps.

@GooglePlay @quenblackwell @backbone @GooglePlay can you please help me through a refund, My free trial automatically renewed, and I was charged unexpectedly. I have not used the subscription since the renewal. I kindly request a refund.

The doors are open 🎉 and we've added more reservations (walk-ins still welcome) Join us this Saturday in San Diego for the live auction, emceed by the one and only @quenblackwell ⭐ We’ve got exclusive rewards with Odd One In, @backbone, and more. Come by and see for yourself what you can take home. Google Play Points members get priority access. Learn more here: goo.gle/4f7ixr0 #GoPlay

@daryl9k0 Hi Daryl. Sorry to hear you're having issues with the Play Store App. Could you tell us more details so, we can assist better? We'd like to help.

@GooglePlay im having trouble using app store

@RaelCloud We understand your concern, Juwon. We'd suggest you try the steps listed in this guide to cancel and get a refund for subscriptions on Google Play: goo.gle/36RMsgR. Hope this helps.

@GooglePlay I am writing to request a refund for a recent charge made to my account for the automatic renewal of my Telegram Premium subscription. Before the renewal was processed, my Telegram account had already been frozen, I no longer had access. Thank you.

@sohanurrahman48 Hmm. We'd like to chat further about this. Let's move the conversation to DM.

@GooglePlay "Hi, I have just followed you. Please send me a DM so we can look into this issue. Thanks!"

Is there ZERO safety for accidental purchases on @GooglePlay? My BDT 2,700 accidental sub was instantly rejected by support. If Google takes no responsibility, why let these apps sell subscriptions on your platform? Protect your users! @GooglePlayDev #GooglePlay #Refund

@sohanurrahman48 That doesn't sound good, Sohanur. We'd like to chat about this. Please follow us and let us know when you have so we can reach out over DM.

@GooglePlay @googleplaydev @Google @GooglePlay @googledevs @madebygoogle

@sushama83 That doesn't sound good, Sushama. We'd like to chat about this. Please follow us and let us know when you have so we can reach out over DM.

Day 14: My case is unresolved. In my case, Google Play charged my linked GPay without any authorization prompt. Android users: review your Google Play payment settings and monitor transactions. Case: 8-0246000041693 @GooglePlay @GooglePayIndia #GooglePlay #GooglePay #StayAlert

@kingking000112 That doesn't sound good, Ashish. Help us with more details without revealing any personal information. We'd like to help.

Hello @billdesk When i will have resolution of my issue. Its been one month my issues is not resolved. Im not able to do my kyc please fix this issue asap @GooglePlay @Google @sundarpichai

@Getting2KnowL We understand your concern. We recommend you get in touch with the app developer as they will be in the best position to help you with this: goo.gle/360gizQ. Hope this gets resolved soon for you.

@GooglePlay I used 800 points to buy an app credit for @ReelShort_TV only to be taken out of the app anytime I try to buy something therefore making the credit useless. I attempted to speak with your customer service who told me I was SOL. What kind fo scam are you both running?!

@Akinlotansolomo Understood. We'd like to look into this for you. Let's move the conversation to DM.

@GooglePlay I have follow u guys o

Google play u no suppose comot money this time o 🥲🥲🥲

@abdoulayektr We hear your concerns, Abdoulaye. Unfortunately, developer issues are out of our support expertise. The good news is we do have a team that can help! We recommend reaching out to @GooglePlayBiz for assistance. Hope this helps.

Hello, I'm using this platform as a last resort. My google account has been hacked, I can't access it. I've tried everything with the automated processes and nothing works. I could just give up if I hadn't published 2 apps already. I can prove ownership Please help @GooglePlay

@Akinlotansolomo @Akinlotansolomo That's not the experience we want you to have, Akinlotan. Could you please follow us and let us know when you have so we can reach out over DM?

@GooglePlay Can u refund this gos coordinates. I paid for this but they didn't give me the pro version. I later stop them

@Akjha2023 Hi Amit. If you have already submitted a request for a refund and it was denied, unfortunately we are unable to provide any additional options since the refund decision by the specialist team is final. Info for exceptions can be found here: goo.gle/2t2h3tk. Thanks.

@GooglePlay @anthropic @claude My Claude Pro purchase via Google Play was marked as refund eligible by support, then my Pro access was removed. Later, support said they can't refund because it was purchased via Google Play, and Google also denied the refund.

@Ma32991Mahto We're happy to help you out, Abhijeet. First, please check if your purchase successfully went through. If you still don't see your points, let's try the steps listed under 'Didn't earn points on an item' in this article: goo.gle/3Xb6KOc. Let us know if that helps.

I have not received any Play Points since joining.Yesterday, I redeemed an offer for ₹9 and received only 2 Play Points. Apart from that, I have not earned any Play Points at all during the past month.joined the Google Play Points program about a month ago. @GooglePlay

@Waweru_Warui We understand your concern, Zeph. As the transaction has been declined, any amount debited would be credited back to the same payment method used. We recommend reaching out to the corresponding payment method's support for further assistance on this. Hope this helps.

@GooglePlay I made a Google Play purchase that was immediately Canceled on Google's end, but the money was deducted.

@Kelly0sol Got it. We'd like to chat further about this. Let's move the conversation to DM.

@GooglePlay please check dm

.@GooglePlay I was charged ₦7,683.60 today for an automatic X Premium renewal. I had recently received a 3-month X Premium gift and did not intend to renew my subscription. I have already cancelled the auto-renewal and would like a refund for this charge

@Kluutch Got it! We've already sent you a direct message about this issue. Could you check your inbox and respond? We can assist from there.

@GooglePlay Patiently waiting @GooglePlay

@roshanrawa7 We're so happy to hear your issue was resolved! If you run into anything else, we're only a post away.

@GooglePlay Sorry but, it can auto fixed after some time.

What ? @GooglePlay

@Kelly0sol That doesn't sound good. We'd like to chat about this. Please follow us and let us know when you have so we can reach out over DM.

@Iam__Attracta @GooglePlay I no know o dem just debit me unexpectedly