GovDesign Academy

Who Moved My Cheese? 🧀 Let's talk change! Join us for a light, fun, and insightful session on adapting to change—at work and in life. Inspired by the classic book, with stories, laughs, and real talk. 📌 HNW employees only. Let’s find our cheese! ✨ #Change #Webinar #HNW

خلال الشهر الماضي، تواصلنا مع طلاب وخريجي RIT دبي لمناقشة الفرص المهنية في HNW. ألهمتنا طاقاتهم ونتطلع لتعاونات مستقبلية! Last month, we connected with RIT Dubai grads & students to discuss career paths at HNW. Inspired by their talent and excited for future collaborations! #RIT

رحلة تجربة المتعامل:تعرف على أكثر من مجرد خريطة عمليات. Journey Mapping: Learn More Than Process Mapping. 📧 sswaid@hnwconsultancy.com 🌐 govdesign.academy/journey-mapping

Transform your services with our Design Squads. See Human-Centered Design in action: Book a demo: govdesign.academy/gazette/reques… Read the Gazette: govdesign.academy/gazette/the-bu…

ورشة تصميم الخدمات لدينا في أوج نشاطها! يعمل فريقنا على إيجاد طرق لتبسيط تصاريح الطاقة الشمسية وخدمات التوصيل، لجعل حلول الطاقة المستدامة أكثر سهولة. هل أنتم مستعدون لاكتشاف السحر وراء الكواليس؟ تفقدوا الرابط هنا: govdesign.academy/gazette/design…

Our Service Design Workshop is in full swing! We're brainstorming ways to streamline solar permits and connections, making sustainable energy more accessible. Ready to uncover the magic? Check it out here: govdesign.academy/gazette/design…

Success is sweeter together! After months of hard work, this incredible team has achieved a major milestone on one of our toughest projects. Your passion and dedication made it possible—thank you for making it happen! Here's to more milestones ahead! 🎉 #Teamwork #Success

This week, we were honored to join the Government CX Summit 2024 in Abu Dhabi! Dr. Hassan Khudair shared impactful insights on CX transformation and citizen-centered solutions. Inspiring discussions on AI, personalization, and the future of public sector CX! #GovCXSummit2024

Join Dr. Hassan Khudair at #GovCXSummit2024 for insights on CX transformation! 📍 The Ritz Carlton, Abu Dhabi ⏰ 9:50 AM: Roundtable – 'Innovating Public Sector CX' ⏰ 1:25 PM: Presentation – 'Critical Success Factors for CX' #CustomerExperience #CXInnovation #Abudhabi

We’re inviting experts in family planning, parenting, and early education to collaborate on redesigning 270+ family services across the Arab World. Let’s create impactful, human-centered solutions together! Learn more: govdesign.academy/expert-insight…

ندعو خبراء تخطيط الأسرة، التربية، والتعليم للتعاون في إعادة تصميم 270+ خدمة عائلية في العالم العربي. لنبتكر حلولاً متميزة معاً! للمزيد: govdesign.academy/expert-insight…

Honoring 53 years of progress and unity, as we celebrate the UAE’s National Day! Together, we stand strong, embracing the values and traditions that have shaped this nation while looking forward to a future of innovation and success. Here's to the UAE and its remarkable journey!

Our wonderful team, enjoying the beautiful November weather and celebrating small successes that drive big achievements. Here's to more milestones and memories! #Teamwork #SuccessStories #CelebratingAchievements #SmallSuccessBigImpact

Dr. Hasan Khudair leads a session on Strategic CX Transformation, sharing public sector expertise with urban planning partners. The training focuses on aligning strategy with action, empowering teams, and building citizen-focused systems. #CxTransformation #UrbanPlanning

Traditional problem-solving often falls short in the public sector. Our Innovation Squads deliver impactful, citizen-centered solutions with 1,000+ boot camps and 400+ solutions launched. Ready to innovate? Learn more: govdesign.academy/gazette/innova…

Exciting day ahead @fwd50conf ! If you’re attending, join Dr. Wafa Snaineh as she shares her expertise on CX innovation. Don’t miss the chance to gain exclusive insights and elevate your approach to customer experience! 📍 Main Stage, Ottawa, Canada ⏰2:00 PM – 2:30 PM (EST)

Curious about CX policies? Our article explains how a CX policy defines roles, aligns efforts, and brings a citizen-centered focus to government services for effortless experiences. #GovDesignAcademy #CXPolicy 🔗 govdesign.academy/gazette/

Thank you to everyone who joined last week’s gathering! We had an inspiring Q&A with leadership on our shared vision, explored the Wheel of Life tool for balance, and enjoyed the joyful presence of a special little guest. Here’s to growth and balance together!

Just over a week since GITEX 2024, and the innovations are still brewing! We showcased projects transforming CX & advancing HCD in the public sector, sparking exciting discussions about the future of government services. Ready to carry these lessons forward! #GITEX2024