Gail Promponas

@MrsRoyKeaneo I missed it by 1 generation damn it

"We're about to get overrun with fuckin Americans!" 😂😂🇮🇪🇮🇪 #Garron

@kmbwese @DIRECTVhelp @directtvhelp Been in the queue for over 2 hours. Been saying 30 seconds for the last 5 minutes!!!

@DIRECTVhelp @Gpromp @directtvhelp I’ve been waiting in a queue chat for over an hour and a half. Is anyone looking into this issue????

@DIRECTVhelp this has been going on for about an hour with DirectTV Stream. On three different TVs. Internet is fine because all other streaming apps work. Have restarted several different times…

@DIRECTVhelp @directtvhelp Already deleted the app and redownloaded - same issue. Love sitting on hold for 2 hours

@Gpromp @directtvhelp Hi, Gail. This issue has been brought to our attention. Please restart your device. If the issue persists, know that we are actively working on a permanent fix. DIRECTV appreciates your patience. ^JonaG

@TheCboneZone @DIRECTVhelp Me too! Been on hold for 70 minutes with a recorded update saying it will take another 45 mins.

@kkkkkrissy @potterybarn After 60 days of the same - no one ever updated or called back -EVER- only to have to reorder pieces and they charged me “shipping” again!!!!

Congratulations to @potterybarn on continuing to have the worst customer service. Still waiting for an update on a bed purchased over a month ago. No updates. No refunds. No one is able to help except "I'll have an update in 3-5 business days" 💀

@potterybarn Your Customer Service “manager” Solange hung up on me. That was incredibly helpful

@Gpromp Thank you for contacting us! Please accept my sincerest apologies for the difficulty experienced with your order and the poor service experience. At your earliest convenience, please send us a direct message with your order details and we will be happy to assist you. Thank you!

@potterybarn another “escalated” supervisor call to locate my dining set ordered in June. 4th day on hold for over an hour. Different day a different story - Buyer beware

@potterybarn spending the last 90 minutes trying to find the order I placed on 6/2. Your customer service team can’t find items paid in full. This is appalling

@SamsungSupport It’s a 75 inch tv mounted on the wall. I have already spent 2 hours on the phone trying to resolve this issue - Google white spots on Samsung TVs. Only to get rerouted to Angie’s list. Seriously. I have given you my phone number. Look up all this info.

@Gpromp You can find both information on the back of the TV. Send us a direct message with this information. ^Nick

Seriously @SamsungSupport - Angie’s List is who you direct me to for repair. @SamsungTV customer support sucks!

@SamsungSupport UN75h6300

@Gpromp My apologies. Could you please send us a DM with the model code and the serial number of this TV? ^Nick

@SamsungSupport I don’t have 2 more hours to give you to repair a tv that you are aware of the problem - white spots

@Gpromp Regrettably, we're unable to make or receive calls through this channel. If you'd like to get assistance over the phone, please contact our support line. Support's phone number is 1-800-SAMSUNG (1-800-726-7864), available from 8 AM - 12 AM EST, 7 days a week. ^Anny

@SamsungSupport After 2 hours on the phone, I didn’t get one.

@Gpromp Hello, Gail! Welcome to our Samsung Support page! I'm sorry to know about the inconvenience and would like to help. To better assist, please send us a DM with a picture of the screen and most recent ticket number if available. ^Anny

@SamsungSupport TV developed white spot - googled it - very common problem. Not so common- anyone to repair it. 3 hours on the phone with Samsung support working on repair!!! Buyer beware

@wehandleyourbiz @ticketsalescom @FTC Great idea!!

@Gpromp @ticketsalescom Report them to the @FTC

@ticketsalescom Please help!!! Been trying since 9/2 to get my tickets - on hold and no help

@ticketsalescom Can you please help with my ticket order? It’s 8:24 and still no tickets. 4 hours on hold