Gregory Visser

.@CityPowerJhb. I logged a call about no power after yesterdays load shedding. It’s now been 24 hours and absolutely ZERO response from you and still no power. When would it be convenient for you to do your work???? Ref. CPWEB3619254. 4 houses affected.

.@CityPowerJhb. I logged a call 24 hours ago after power not coming back on after load shedding. I’ve not had 1 single response from you and still no power. When do you think this might be attended to? There are 4 houses affected. 24 hrs and NO action!!!!!

@CityPowerJhb So it’s day 2 of no electricity. This is how CityPower technicians leave a job and don’t come back after lunch. No answer at your call centre!!! Ref. 3314849 @mphophalatse1 @CityofJoburgZA

@GregoryVisser Hi there. Team will be dispatched to assist, we apologize for the delay. ^GR

.@CityPowerJhb My electricity has been off for 9 hours 😡. Every time I phone, after being put on hold for 20-30 mins, I’m told a technician has been allocated. What is the problem and ETR? Ref CP2790474

@CityPowerJhb Nice one CityPower. Your technician closes the call and goes home. Very professional. Now I start again with ref.CP2790844. Is it another 9 hours???

@CityPowerJhb Sms received. Technician on site and case closed!!!! STILL NO POWER. PLEASE EXPLAIN

@CityPowerJhb WHEN? I’ve been told the same all day!!!