Groove

@MrsAdamThomas We did experience an outage, but we're fully up and running again now. Sorry for the interruption!

@GrooveHQ the app is working but the desktop version has been down about two hours. Any idea what’s going on?

@MrsAdamThomas Our apologies for the hiccup here! All systems go now...

@GrooveHQ the mobile app has been down for 24 hours plus. Is there a fix in sight?

@CallHippo Thanks for the shoutout!

We are happy to announce our latest integration with @GrooveHQ One-stop solution for all your calling and ticketing requirements. To know more 👉bit.ly/3ASnbml #Integration #Groove #CallHippo #VoIP #Cloud #Telephony

@echo85 Please email us and we will be able to remove the setting for you.

@GrooveHQ blocks me from removing active agents under the guise of security?? Nobody will believe that. I'm so disappointed in what seemed like a great product in Groove. Provide your growth team with some ethics please.

@macropin We are experiencing an outage related to a worldwide DNS outage.   You can track the details of the outage here for updates: ocistatus.oraclecloud.com/incidents/qjxl…   We'll keep you posted once we are back to normal as well.

Hey @GrooveHQ, you're off the air.. your DNS servers aren't answering.

@sde77 Awesome! Thanks for the mention in this great group!

5 Tools No Start Up Should Ignore by John Peak: 1. Trello (@trello) 2. Live Chat Suite(@LiveChatSuite) 3. Uservoice (@UserVoice) 4. GrooveHQ (@GrooveHQ) 5. ConvertSign apsense.com/article/5-tool… -> I would add @mailshakeapp, @userlike and @Missinglettr

@rbhavesh Hi Bhavesh—we just emailed you back. We were experiencing a server issue but online again. Sorry for the trouble!

@GrooveHQ Facing issues since last week. Before a minute, all tickets stopped showing. What's going on? (Support email already sent)

@HobbsGlen Hey Glen, we've found and fixed the issue—should be all good. Sorry for the inconvenience!

@GrooveHQ Anyone having issues with their groove? Keeps kicking us out when we try to action notes or reply to clients? Is there a system status page?

Hi Glen. The issue was identified and all should be back to normal now. Sorry for the hassle!

@lesly hey Lesly, can you ping us at support at groovehq dot com about this. Thx!

@bbrooks awesome! Happy testing. :)

@SteveGPMP we plan to add this in a future release, but we don't have an ETA just yet.

@slidecaptain wow, that looks great. Nice work!

@jimmymackin This is awesome, thanks for the shout-out, Jimmy! Much appreciated :)

@moveelo awesome Clinton! Ping us anytime you have any questions along the way :)

Currently using @GrooveHQ and Campaign Monitor together and want your data to sync? Look no further! bit.ly/1wdCXzK

@lowestformofwit we had a slight hiccup with our DNS provider earlier but it should be back up now...Is it not for you?

@saqibtq ahh, remove the beta from the URL and you'll be good to go...

@saqibtq hrmm, all systems go on our end...

@sparkcatalyst thanks for the share, Daniel!