Ecobank Group

🏆 Gender Leader 2026: a recognition that gives even greater meaning to our mission. Yesterday, we proudly received the Gender Leader Award 2026, presented as part of the Africa CEO Forum Awards 2026 in Kigali.  This distinction recognises a deep and long-standing commitment: advancing women’s leadership, expanding access to opportunities, and contributing through our actions to a more inclusive model of growth across Africa.  We accept this award with pride, on behalf of all Ecobank teams working on the ground to support women entrepreneurs, but also with a strong sense of responsibility.  Because a stronger, more inclusive and more sustainable Africa will also be built by giving women their full place to lead, to build businesses and to help transform the continent’s economy.   #Ecobank #AfricaCEOForum #ACF2026

🔴 Live now on @business Bloomberg Business News. Jeremy Awori, our Group CEO, is currently live from the Africa CEO Forum, sharing Ecobank’s perspective on the conversations shaping Africa’s growth, investment and private sector development. 📺 Watch live on youtube.com/live/iEpJwprxD… #Ecobank #AfricaCEOForum #ACF2026 #Bloomberg

🔴 Live now from the Africa CEO Forum Web TV. Following last night’s Africa CEO Forum Awards, Anup Suri, Ecobank’s Group Executive, Commercial and Consumer Banking, is live on the Africa CEO Forum Web TV. 📺 Watch here: lnkd.in/drNSFXUT #Ecobank #AfricaCEOForum #ACF2026

🔴 Live now from the Africa CEO Forum Web TV Our Group CEO, Jeremy Awori, joins a timely conversation on a critical question for Africa’s growth: has the cost of corporate and SME credit become too high? The discussion will explore access to finance, business growth, and the role of banks in supporting Africa’s private sector. 📺 Watch here: youtube.com/live/QQqt2vw7E… #Ecobank #AfricaCEOForum #ACF2026

@justcallmebwana Hello @justcallmebwana, thank you for reaching out to us. We deeply regret any inconvenience regarding your experience. Kindly state your complaint, and let's walk through it together. Thank you.

@GroupEcobank making me go to zamtel to follow up a reversal is insane. What is customer service? 😂

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@GroupEcobank The customer Care number is going anymore, pls do help me with another one

…WhatsApp on +2348087603717, or you can reach our 24/7 Contact Centre on 0700 500 0000 email ENGContactCentre@ecobank.com...2/3

These past 2 days in Nairobi, at Africa-Forward Summit, we didn’t just talk about Africa’s economic transformation, we took concrete action to accelerate it: 𝐀 𝐥𝐚𝐧𝐝𝐦𝐚𝐫𝐤 $𝟑 𝐁𝐈𝐋𝐋𝐈𝐎𝐍 𝐜𝐨𝐦𝐦𝐢𝐭𝐦𝐞𝐧𝐭. Ecobank Group is deploying $3 billion in trade finance over the next three years to power intra-African trade, strengthen value chains, and back our local businesses. 𝐆𝐚𝐦𝐞-𝐜𝐡𝐚𝐧𝐠𝐢𝐧𝐠 𝐩𝐚𝐫𝐭𝐧𝐞𝐫𝐬𝐡𝐢𝐩𝐬. We officially signed strategic agreements with @Proparco and @AGRA_Africa to advance practical solutions for food security and enterprise growth. 𝐋𝐞𝐚𝐝𝐢𝐧𝐠 𝐭𝐡𝐞 𝐜𝐨𝐧𝐯𝐞𝐫𝐬𝐚𝐭𝐢𝐨𝐧. From our CEO Jeremy Awori on the main stage, to Josephine Anan-Ankomah, Michael Larbie, and Anup Suri driving the Agora sessions, the Ecobank team was out in full force to shape the continent's next chapter. Ambition is great, but execution is everything. We are proud to be the pan-African engine connecting capital and opportunities to build the Africa we want. #AfricaForward #Ecobank — Ces deux derniers jours à Nairobi, au Sommet Africa-Forward, nous ne nous sommes pas contentés de parler de la transformation économique de l’Afrique, nous avons pris des mesures concrètes pour l’accélérer : 𝐔𝐧 𝐞𝐧𝐠𝐚𝐠𝐞𝐦𝐞𝐧𝐭 𝐡𝐢𝐬𝐭𝐨𝐫𝐢𝐪𝐮𝐞 𝐝𝐞 𝟑 𝐌𝐈𝐋𝐋𝐈𝐀𝐑𝐃𝐒 𝐝𝐞 𝐝𝐨𝐥𝐥𝐚𝐫𝐬. Le groupe Ecobank déploiera 3 milliards de dollars de financement du commerce au cours des trois prochaines années afin de stimuler le commerce intra-africain, renforcer les chaînes de valeur et soutenir nos entreprises locales. 𝐃𝐞𝐬 𝐩𝐚𝐫𝐭𝐞𝐧𝐚𝐫𝐢𝐚𝐭𝐬 𝐝𝐞́𝐜𝐢𝐬𝐢𝐟𝐬. Nous avons officiellement signé des accords stratégiques avec @Proparco et @AGRA_Africa afin de faire avancer des solutions concrètes pour la sécurité alimentaire et la croissance des entreprises. 𝐀̀ 𝐥’𝐚𝐯𝐚𝐧𝐭-𝐠𝐚𝐫𝐝𝐞 𝐝𝐞𝐬 𝐞́𝐜𝐡𝐚𝐧𝐠𝐞𝐬. De notre CEO Jeremy Awori sur la scène principale, à Josephine Anan-Ankomah, Michael Larbie et Anup Suri qui ont animé les sessions Agora, l’équipe Ecobank s’est mobilisée pleinement pour contribuer à écrire le prochain chapitre du continent. L’ambition est essentielle, mais l’exécution fait toute la différence. Nous sommes fiers d’être le moteur panafricain qui connecte les capitaux et les opportunités pour construire l’Afrique que nous voulons. #AfricaForward #Ecobank

Hello uzuazo1, thank you for reaching out to us. Your post caught our attention. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. However, if it is more convenient for you, please engage us via DM, and we will do our best to resolve the issue. Thank you.

@ecobank_nigeria @GroupEcobank I was sent money this afternoon from an @gtbank_help @gtbank bank.. Up to now, the money is yet to hit my account. I was sent transaction receipt by the sender. May I know what the problem is?

Hello @messiakeem, thank you for reaching out to us. Your post caught our attention. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. However, if it is more convenient for you, please engage us via DM, and we will do our best to resolve the issue. Thank you.

@GroupEcobank Good evening, someone sent me money few hours ago and am yet to recieve the alert ... What is really going on with your bank

How do we unlock trade and scale financing fast enough to match Africa’s growth ambitions? Yesterday in Nairobi, Ecobank and the @french_african convened an exclusive luncheon of ministers, CEOs, and financial leaders to answer exactly that. As momentum builds across our markets, the consensus in the room was clear: accelerating intra-African trade and closing the structural financing gap requires more than just available capital. It demands deep coordination between public and private stakeholders, and financial solutions capable of operating seamlessly across borders. What emerged from this high-level dialogue is a shared understanding that delivering growth at scale requires the right frameworks, strategic partnerships, and above all, flawless execution. The challenge of the next decade is to remove as many trade barriers as possible. Every day, Ecobank structures complex financing and enables cross-border trade. We will further this work to build the rails that will allow more capital to flow towards Africa. #AfricaForward -- Comment débloquer le financement du commerce et de la croissance suffisamment rapidement pour répondre aux ambitions de croissance de l’Afrique ? Hier à Nairobi, Ecobank et la @french_african ont réuni, lors d’un déjeuner exclusif, des ministres, des PDG et des dirigeants financiers afin de répondre précisément à cette question. Alors que la dynamique s’accélère sur nos marchés, le consensus dans la salle était clair : accélérer le commerce intra-africain et combler le déficit structurel de financement nécessite bien plus que des capitaux disponibles. Cela exige une coordination étroite entre les acteurs publics et privés, ainsi que des solutions financières capables d’opérer de manière fluide au-delà des frontières. Ce qui ressort de ce dialogue de haut niveau, c’est une compréhension commune : pour générer une croissance à grande échelle, il faut les bons cadres, des partenariats stratégiques et, surtout, une exécution irréprochable. Le défi de la prochaine décennie sera de supprimer autant de barrières commerciales que possible. Chaque jour, Ecobank structure des financements complexes et facilite le commerce transfrontalier. Nous poursuivrons ce travail afin de construire les infrastructures qui permettront à davantage de capitaux de circuler vers l’Afrique. #AfricaForward

@detayomanuel Hello @adetayomanuel, thank you for reaching out to us. We sincerely apologize for the delayed response regarding your complaint. Kindly engage us via DM. Thank you.

@AirtelNigeria @ecobank_nigeria @GroupEcobank please what is the update? I haven't heard anything after yesterday's interactions. Thanks. @cenbank #salı #DíaDeLaMadre

Hello @ZitaOnyiny88673, thank you for reaching out to us. Your tweet caught our attention, and we appreciate you bringing this to our notice, we know how frustrating it can be, let’s see how we can help you. Kindly avail to us via DM, your Ecobank account number, the disputed transaction amount and date to enable us assist you further. Thank you.

@GroupEcobank @chefkudamakoni Please work on your services and am yet to receive my money

@EcobankZW we need to have a conversation…… because what utter nonsense is this cc @GroupEcobank

On the sidelines of the Africa Forward Summit in Nairobi, @GroupEcobank and @AGRA_Africa signed a strategic MoU to unlock financing and accelerate agricultural transformation across the continent. By combining @GroupEcobank's pan‑African banking network with @AGRA_Africa's deep expertise in agrifood systems, this partnership will expand access to finance for agribusinesses, farmer organisations, and value‑chain actors, while advancing climate resilience, commercialisation, and inclusive growth. “Agriculture is not one sector among many for Africa; it is the foundation on which the continent's entire development agenda rests. Pairing that expertise with Ecobank's reach and capabilities is how we make the case, credibly and concretely, that African food systems are one of the most compelling opportunities of our time,” @aruhweza, President, @AGRA_Africa. On his part, Anup Suri, Group Executive, Commercial and Consumer Banking, @GroupEcobank, emphasized the need to treat agriculture as a high‑growth commercial sector rather than a subsistence activity: “Through this strategic alliance with @AGRA_Africa, @GroupEcobank is unlocking the massive capital required to scale agribusinesses across the continent. We are de‑risking the sector, backing women and youth entrepreneurs, and building a resilient food system that will power Africa's next decade of growth.” From risk‑sharing and blended finance to targeted support for women‑ and youth‑led enterprises, this partnership is about turning ambition into action, at scale. #AGRA #AGRAImpact #AfricaForwardSummit  #AgriculturalTransformation

€300 million. 3 years. One shared vision for Africa’s agricultural future. At #AfricaForward, Ecobank Group and @Proparco signed an MoU to mobilise up to €300m to support agricultural value chains, agro-industrial transformation and trade finance across Africa. --- 300 millions d’euros. 3 ans. Une vision commune pour l’avenir agricole de l’Afrique. À #AfricaForward, le Groupe Ecobank et Proparco ont signé un protocole d’accord visant à mobiliser jusqu’à 300 M€ pour soutenir les chaînes de valeur agricoles en Afrique. #Ecobank #AfricaForwardIC

@Genesisrebirth2 Hello @Genesisrebirth2, thank you for contacting us. We empathize with you on your experience with inability to access account. Please confirm the platform used and your Ecobank account number to enable us review further. Thank you

@GroupEcobank Good morning Please what's going on i cant access my account ...

Transforming African agriculture from subsistence to success. At #AfricaForward in Nairobi, Ecobank Group and @AGRA_Africa signed a strategic partnership to scale actionable finance for agriculture across Africa. Focus areas: blended finance, risk-sharing, women & youth-led agribusinesses, and climate-smart food systems. --- Transformer l’agriculture africaine, de la subsistance à la réussite. À #AfricaForward à Nairobi, le Groupe Ecobank et AGRA ont signé un partenariat stratégique pour développer des financements concrets au service de l’agriculture en Afrique. Objectif : soutenir les PME agricoles, les femmes, les jeunes et les systèmes alimentaires climato-intelligents. #Ecobank #AGRA #AfricaForwardIC