HealthifyMe Support

@a1shwaryatweets @noshtradamus Well, it seems like Ria may have taken her role a little too seriously and turned into the aunt we all love to hate! But don't worry, we'll remind her to go easy on the judgments. After all, we're here to help you achieve your health goals, not make you feel like you're on trial!

@shark_yuvi Hello there! We’re here to make fitness work for you! 🌟 With sessions from 5:30 AM to 11:30 PM covering cardio, strength, and yoga, we aim to suit all schedules. DM us your preferred time, and we’ll do our best to accommodate it! 💪

@HMeSupport This is your studio plan? NO SESSIONS FOR OFFICE GOERS WHO COME LATE AT NIGHT AND NEITHER DO YOU PROVIDE ANY RECORDINGS.

@ayushipandita4 Hello Ayushi, Our team is currently reviewing your concern and is committed to resolving it promptly within the next 24 hours. We sincerely appreciate your patience and understanding as we work to ensure your satisfaction.

@HMeSupport Give me a timeline to resolve my issue, i have already waited enough.

@healthifyme @TusharVashisht Terrible consumer experience with the paid plan of PCOD pro.I feel like i have been cheated into this. No personalised plans provided almost feels like AI Plan with unprofessional customer support behaviour.These are not even cancellingmy subscription

@aghastindian Hi Poonam, We trust our team's assistance was beneficial and the resolution to your satisfaction. Please feel free to reach out anytime—we're here for you, every step of the way in your journey with us!

@aghastindian Hi Poonam, We're truly sorry to hear about your negative experience. Rest assured, we're reviewing this immediately to assist you better. We'll do everything in our power to address this promptly and ensure your satisfaction. Thank you for bringing this to our attention.

@poddarsaurabh Hey Saurabh, Could you please DM us your account account details so that we can further investigate this issue to provide a resolution at the earliest. Thank you for your cooperation and understanding!

@poddarsaurabh Hey there, Thanks for sharing your concern. We are having this reviewed to assist you better in accurately tracking your meals.

@i_am_som1 Hi Anshul, We apologize for the delay in dispatching your order. This falls short of our standards. Rest assured, we're actively looking into this to expedite the process and ensure smoother deliveries in the future. Thank you for your patience and understanding.

@healthifyme I have made an order on 1st April and till today the items have not been dispatched and there seems to be no clear communication when its gonna be. In the era of 1 day delivery such timing by you is not acceptable

@Gnyan5 We sincerely apologize for the inconvenience you've faced. Your cancellation request is our priority, and we're reviewing it with urgency to ensure you receive the support you deserve. Thank you for your patience. We're committed to resolving this issue promptly for you.

@NAUSHAD11773069 Hi Naushad, We sincerely apologize for any negative experience and request you to share your registered account details over DM so that we can immediately review any concerns and assist you in getting the support you deserve. Thank you for your cooperation.

@healthifyme You guys are FRAUD. Mujhe samajh nhi aa rha tumhe paise kis baat ke liye diye hain maine. Kagaz per chaar sabziya likh ke dene ke liye ki ye ye khana hai. Yaa tum quality service time per do isliye. NEAR 35K I PAID FOR A YEAR. I AM NOT OKAY. YOU GUYS ARE FRAUD.

@RahulSethi1 Hey Rahul, We apologize for the inconvenience. Your satisfaction is important to us, and we're reviewing this issue promptly to provide assistance and ensure a better experience.

@healthifyme damaged shaker recieved. Order-Ticket no #HSF25962-932279 @HMeSupport

@abhi189507 Thank you for your feedback! We're currently experimenting with our Beta version, where users can conveniently reply to their coaches directly from their Progress tab. We appreciate your patience and understanding as we strive to improve.

@healthifyme @HMeSupport - coach chat option is now 3 clicks away. Thats so bad

@anshuizme @healthifyme Hey Anshuman, We're sorry to hear about your streak, but don't lose heart! 💪 Let's turn this setback into a comeback! We're here to support you every step of the way. Please DM us your account details so we can look into this and get you back on track. You've got this! 🌟

50 day streak on @healthifyme got broken 💔

@shekharsinha978 We hope our team has been able to assist you to your satisfaction. We respect your decision and wish you all the best on your health and fitness journey. If you have any further concerns, please feel free to reach out to us.

@healthifyme @HMeSupport Stop forcing me , I don't want to discuss with your coaches anymore , I am not understanding what's the problem in cancelling the plan . It's my money so it should be my choice right? Why you are forcing me?

@shekharsinha978 We apologize for any negative experience. Please DM us your account details so we can look into this matter immediately and ensure you receive the assistance you deserve. Your satisfaction is important to us, and we're committed to resolving any issues you may encounter.

@healthifyme When I purchased the plan , it was no questions refund policy but now there r questions asked @healthifyme I have paid 26000

@healthifyme I had purchased plan for 1 year last month with you and I am not satisfied with the service provided , hence requesting for refund but it is being denied giving lame excuses.

@NewtonSingh18 We're truly sorry for any discomfort caused by our communication. Your feedback is valuable, and we'd like to investigate this further to ensure a better experience for you. Please DM us your contact number, and we'll address this promptly. Your satisfaction matters to us.

@healthifyme harrassing level to take their plan is too much. Looking for another app.

@sudiep_uday We apologize for any inconvenience and want to ensure you receive the support you deserve. Please DM us your account details so we can investigate this matter. Your satisfaction is our priority, and we're here to assist you every step of the way.

I took a promax package @healthifyme. Amazing experience. In less than one month all 3 assigned coaches gone 😁.

@sandeshadvani Hi Sandesh, We're truly sorry for your negative experience. Your satisfaction is our priority, and we're here to help. Please share your preferred time to connect via DM, and we'll make sure to address your concerns promptly and effectively. Looking forward to assisting you.

@TusharVashisht @healthifyme Secret gameplan you say... yeah, we all know, you are just ripping the customer. Treat them well the first three months, get them to renew by throwing multiple offers, and then disappear!

Revealing our ‘secret’ gameplan @healthifyme! Check my new blog post "#Agents: The Silver Bullet to Healthify a Billion?" @TusharVashisht/agents-the-silver-bullet-to-healthify-a-billion-83d869fab6bf" target="_blank" rel="nofollow noopener">medium.com/@TusharVashish… Cutting across cultures, languages, agents will be your proactive partners in your health and fitness journey. Key highlights:

@SumathyDakshina @healthifyme Hi Sumathy, We apologize for the inconvenience you've faced. Please DM us your account details, and we'll promptly review your concerns to ensure you receive the best assistance and accurate recommendations tailored to your needs. Thank you for bringing this to our attention.

Smart plan is a joke! My app hasn’t been working since day 1 &no help to fix it from your side . I’m a vegetarian but app recmmds non veg food & also the insight doesn’t match with my calorie intake . Pls see below screen recordings . Also , the diet plan is so random.#Healthify

@suparnaasworld Hey Suparnaa, We are there for you in every step of your health and fitness journey! Please reply with your account details to our DM, and we will take this forward towards a swift resolution. Thank you for your patience and understanding.

@HMeSupport @healthifyme I want to change my diet coach..after investing so much money i don't expect such service f m healthifyme