HPEDSB_ITS

Power outage at the education centre. If you need to access Aspen, please use this link hpedsb.myontarioedu.ca/aspen/logon.do   Next Update: We will send out further communication as we know more

ITS Team with the Cat in the Hat Halloween theme this year. Kermit joined in as well!

The End of Year roll over procedures are now complete and the Aspen SIS is back online.

SCHEDULED SERVICE INTERRUPTION. Aspen Student Information System will be offline Monday August 12th to perform the end of year roll over procedures.

Aspen SIS will be offline beginning 6:30 this evening until late afternoon Saturday. This is a planned system upgrade. Admin, staff and student portal will be offline along with the online registration portal.

ITS Team disguised as the Information Highway today 💻📱🖨️🔧⚙️

Today we celebrate and say good bye to Brad Hendrick. Brad has been an infrastructure Tech with ITS for 23 years. With a heartfelt thanks for your service for our students and staff, we wish you all the best in your future endeavours!

ACCESS UPDATE: The authentication issue to Aspen is now resolved.

We are currently experiencing an issue with our Azure authentication to applications such as Aspen. Our team is working to resolve ASAP.

Congratulations to all graduating students and wishing all staff and students a safe and enjoyable summer break. Be sure to take time to disconnect from the technology and enjoy summer time fun with family and friends. See you in September!

Please be aware we are currently experiencing issues at some locations with logging into computers or devices. This is a high priority and will alert users when the issue is resolved.

REMINDER: Aspen system maintenance this weekend.

Welcome back to all staff & students of @HPEschools! We look forward to supporting you throughout the 22/23 school year. Please reach out to your school-based technologist for account or equipment questions. You can also reach the central team by contacting the ITS Help Desk.

Many thanks to our @HPEschools ITS Team for their hard work to prepare classroom devices, administrative devices, system integration & account management, along with our SIS preparations for 2022/23. #teamwork

Stumbled across this graphic… Sharing for anyone else who wants to use it!

Thank you to @diannegoyetche_ Chris Michaud and Mike Evans for sharing departmental school startup info with school admin teams. Here we go! 2022-2023 school year!

Outage notice: Aspen Student Information System is currently offline to complete the end of year roll-over. A notice will be sent when access is restored.

Please beware of a scam related to the Roger outage this past Friday. Rogers is not asking for account or credit card info to receive a service credit.

SERVICE ALERT: Rogers cellular network is currently experiencing a widespread outage. Staff with Rogers cell phones may access applications when connected to a wifi network. Monitor your cell connection for restoration in your service area.