@CSRRacing this one car back.
Can you please escalate this case to someone who can actually review the screenshots? The repeated “no logs” answer doesn
We're sorry to hear your sentiments regarding to the missing "Sick Seconds" Camaro SS that you're reporting. While we do not have access to specific ticket logs or individual account verifications, we can assure you that our Player Support team adheres to a strict process for every report.
Prior to finalizing any case, a thorough review of profile data is conducted to ensure the accuracy of all findings. Thanks for your understanding and for providing screenshots.
@CSRRacing@ZyngaSupport@zynga I have clear proof — screenshots showing the Sick Seconds Camaro in my garage with my name at the top. Support still refuses to help and only says "no logs"
This is ridiculous.
@CSRRacing Thank you for your reply.
I have attached clear screenshots showing the Sick Seconds Camaro in my garage with my name visible at the top. This proves the car was on my account.
I got this car while I was seriously ill and it means a lot to me. I’m not asking for much — I justwant
@Zynga@CSRRacing@ZyngaSupport | got this car while I was seriously ill. It was the only positive thing I had during one of the darkest times in my life.
I'm done being polite. I just want my car back. Can a supervisor finally look at this case? Screenshots attached.