Harikrishna

@ejar_sa My rent payment made via broker on July 4th isn't reflecting in my Ejar portal. I have the receipt, but the system isn't allowing me to upload it for my contract. Please advise on how to get this updated. #Ejar

Dear customer, this is Muhammad, Contracts that stipulate "Electronic Payment Only" must be paid through the Ejar platform, and the payment will be settled automatically. For contracts that require a payment receipt to be issued by the landlord or the real estate broker, a payment receipt request can be submitted through Finance, View Invoices and Receipts. Additionally, it is not possible to issue a payment receipt for any residential contract concluded after 15-01-2024. We are happy to serve you.

@ejar_sa Hello, I paid 6 months of rent at a brokerage office on July 4th, 2026, and have the receipt. Ejar portal still shows the status as "not paid." I have reached out via email but have not received a response. please look into this and update my portal status? Thank you.

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