Hasbro

@jimclassic Hi jimclassic, so sorry to hear of your experience, and glad to help! Kindly send a direct message for further assistance.

Unbelievable! 5 minutes after opening up Age of the Primes Sideways the Autobot/Decepticon flip piece comes flying off and disappears to who knows where! What a waste of $43. Do I even have a ghost of a chance of getting a replacement parts from @Hasbro?

@kestenc Hi kestenc, sorry to hear this! Please DM us so we can help.

Yo @Hasbro I’ve been on standby with a customer service rep for a replacement for a product I purchased for over a month. I’ve followed up and nothing, what’s the hold up?

@TheKnightimus Hi TheKnightimus, so sorry to hear of your experience, and glad to help! Kindly send a direct message for further assistance.

My Age of the Primes Superion came with so many qc issues, loose sholder, loose knee, head dosn't want to tab in plan mode, my gun is loose and the arm keep falling off. @hasbro could i get some help plz?

@GoboHobo82 Oh no, sorry to see this! Please DM us so we can help.

@Hasbro @HasbroSupport my Spider-Man Brand New Day Spidey came with 2 right thwipping hands. Can’t return or exchange to Amazon. Help?

@FloridaMan68790 Oh no, sorry to hear this! Please DM us so we can help.

@Hasbro @HasbroPulse Fedex returned my Punisher Hulk buster armor back to you because you left off my street name and number. When I call your CS tomorrow, are they going to help or say I'm out of luck because if your mistake?

@LizWithGrenades Oh no, sorry to hear this! Please DM us so we can help.

@Hasbro our Barbie monopoly came with Peanuts money.

@OmarG_1979 Hi OmarG_1979, sorry to see this! Please DM us so we can help.

What the Fuck is this? @Hasbro

@AprilTurtle_ Oh no, sorry to hear this! Please DM us so we can help.

Hey @PEEPSBrand @Hasbro my friend Lenny bought one of your collaborative products (aka the Peeps Furblet) and it never turned on. What gives?

@Timothy35802106 Hi Timothy, this is a great question! Please DM us so we can help.

@TheDrunkenHyena Oh no, sorry to see this! Please DM us so we can help.

@Hasbro Bought this version cause my wife wanted to play as the penguin and the game didn’t come with one but instead came with 2 cats and now she’s crying, what do I do?!?!?!

@chaingunsofdoom Hi chaingunsofdoom, so sorry to hear of your experience, and glad to help! Kindly send a direct message for further assistance.

@hasbro terrible TF paint apps strike again. Retro Wheelie paint missing and a gouge. This one is definitely going back as a return when more hit the shelves

@In2chaos1 Oh no, sorry to hear this! Please DM us so we can help.

@Hasbro My little girls have a couple furbies that stopped working and they were so upset they decided to write you a letter. Can you help?

@vntgepineapple Oh no, sorry to hear this! Please DM us so we can help.

@Hasbro Um.. I may be wrong but I don't think this die is meant to be blank...

@WkdSelina75 Hi WkdSelina75! Kindly send a direct message for further assistance.

@Hasbro Where can I get replacement Sorry! cards?

@EldrickTheForge Oh no, sorry to see this! Please DM us so we can help.

Well I found brawl today but I got to contact @Hasbro for a replacement part now because he came with two left tread parts so I can't convert him to tank mode #transformers

@LouiseX1 Oh no, sorry to hear this! Please DM us so we can help.

Hey, @Hasbro trying to find a replacement Nerf Dog Deluxe Airstrike. Of all your nerf dog products, this is *da best*. But, ours has sadly died and now won't hold a ball. But, struggling to find a replacement at retailers and online. Can you help? 🙏🏻🐕‍🦺🥎

@Rollincroskey1 Oh no, sorry to hear this! Please DM us so we can help.

@Hasbro Why is the waist in the @transformers #LegacyEvilution Leader-Class Armada Galvatron, so loose?! Also, did you fix the horns on Armada Megatron, or do you plan on re-releading him as is without fixing them; if so, why?!

@sassy_homes Oh no, sorry to hear this! Please DM us so we can help.

@Hasbro still waiting for a reply about my missing pieces from Candyland.

@InnershadeFR So sorry to hear of your experience, and glad to help! Kindly send a direct message for further assistance.

Hi @Hasbro @HasbroPulse could you please help me resolve my issue with my marvel legends Daredevil born again figure? The mask is clearly off and will not budge in the right position. I've contacted your service [Incident: 251212-000221] but I don't get answers anymore. Thanks !

@romeezy323 Oh no, sorry to hear this! Please DM us so we can help.

@Hasbro I bought my son a gi joe figure that has two left feet!