HelloFreshAU

@YourLocalMista5 @Altagracia57 Thank you so much for reaching out and bringing this to our attention. So we can look into this for you and come to a resolution together, please send us a Direct Message here: fb.com/msg/hellofresh… 💬 - we're here to help 24/7! -Jam

What's on your menu this week? What are you looking forward to most? Here's what's in boxes all over Australia in the week ahead! We'd love to see your takes on everything. Check out the Week 6 Menu ›› hellofr.sh/E8q

@BABY77587093 Thank you so much for reaching out and bringing this to our attention. So we can look into this for you and come to a resolution together, please send us a Direct Message here: fb.com/msg/hellofresh… 💬 - we're here to help 24/7! -Jam

@HelloFreshAU Also it's 3 meals per plan not 6 it's 2 servings of 3 meals. #Milk

@MikeCarlton01 HelloFresh is no longer an advertising partner with the Kyle and Jackie O program. HelloFresh is an open and inclusive organisation that doesn’t condone the marginalisation of any individuals from different backgrounds, nationalities, cultures, convictions or preferences.

Laughed a lot at this. Beautifully written. As I predicted, these two human stink bombs are, well, bombing in Melbourne. smh.com.au/culture/tv-and…

@dubirwatto Thank you so much for reaching out and bringing this to our attention. So we can look into this for you and come to a resolution together, please send us a Direct Message here: fb.com/msg/hellofresh… 💬 - we're here to help 24/7! - Jam 💚

@faded43k @couponfollow Thank you so much for reaching out and bringing this to our attention.💚 To assist you further, please send us a direct message via fb.com/msg/hellofresh… 💬 - we're here to help 24/7! - Jam 💚

@hellofreshAU searching for a promo code - do you have any? couponfollow.com/site/hellofres… via @couponfollow

@phlawless7 Thank you so much for reaching out and bringing this to our attention.💚 We are sorry to hear about your experience.   To ensure this doesn't go unnoticed, please send us a direct message via fb.com/msg/hellofresh… 💬 - we're here to help 24/7! - Jam 💚

Hi @HelloFreshAU How are you? Are your new landrovers driving nicer than how much most people are struggling? These 2 pics are what I was supplied and the other is what I was supposed to be working with. Before you say that pic is of 4 person meal I can guarantee there’s a lot more than 2x 3.5 carrot slices there. Imagine the fight we had dividing 3.5 slices between 2. I guess it’s not as bad as finding a charging station for your new Tesla’s, so sorry I should’ve considered that.

@mafu1987 Oh no, we are so sorry to hear/see this, Mafu! Please get in touch with us on (02) 8188 8722 or via Facebook direct message fb.com/msg/hellofresh… and we'll get this sorted for you. 💚 - Gerlie

@HelloFreshAU can you follow me so I can mail you? You customer chat told me send you a screenshot through this but I can't.

@johnduthie316 Oh no, we are so sorry to see this, John! Please get in touch with us on (02) 8188 8722 or via Facebook direct message fb.com/msg/hellofresh… and we'll get this sorted for you. 💚 - Berry

@HelloFreshAU its inappropriate for your employee to be waking me up at 230 am

@deathrattle8 Oh no, we are so sorry to hear this, Emily! Please get in touch with us on (02) 8188 8722 or via Facebook direct message fb.com/msg/hellofresh… and we'll get this sorted for you. 💚 - Berry

@HelloFreshAU So, this week, my Southern fried chicken & cheddar biscuits came without cornflour. Is there a human being who could PLEASE provide me the measurement for a medium sachet of cornflour so I can actually cook this thing? I'm not a fan of flushing $ down the toilet.

@alsotheabyss Oh no, we are so sorry to see this, snowfox! Please get in touch with us on (02) 8188 8722 or via Facebook direct message fb.com/msg/hellofresh… and we'll get this sorted for you. 💚 - Berry

Of all places to practice shrinkflation, stiffing your customers on approx 20c worth of rice has to be the most infuriating. We used to get 1 cup, now it’s consistently 3/4 cup and I have to top up from my pantry 🙄 @HelloFreshAU

@johnduthie316 Thank you so much for bringing this to our attention, John! 💚 We are so sorry for your experience with our delivery and can’t apologise enough for the stress caused. 😞 Please send us a direct message via fb.com/msg/hellofresh… 💬 - we're here to help 24/7! - Duke 💚

@SuadaP12 Oh no, we are so sorry to hear this, Suada! Please get in touch with us on (02) 8188 8722 or via Facebook direct message fb.com/msg/hellofresh… and we'll get this sorted for you. 💚 - Berry

@HelloFreshAU hey! My delivery date was automatically selected and not skipped as I selected and now I have a box arriving on Sunday (when i am away). So $160 down the drain plus wasted food! Customer service via phone has not helped, please could I get some help on this?

@zingzongzung_ Oh no, we are so sorry to see this, ZingZongZung! Please get in touch with us on (02) 8188 8722 or via Facebook direct message fb.com/msg/hellofresh… and we'll get this sorted for you. 💚 - Berry

@HelloFreshAU is the worst ! Cant delete my payment details! got scammed by them NEVER EVER EVER CREATE A SUBSCRIPTION WITH THEM !

@Soph69304868 Oh no, we are so sorry to hear this, Soph! Please get in touch with us on (02) 8188 8722 or via Facebook direct message fb.com/msg/hellofresh… and we'll get this sorted for you. 💚 - Berry

@dCarnage212 Oh no, we are so sorry to see this, Divad! Please get in touch with us on (02) 8188 8722 or via Facebook direct message fb.com/msg/hellofresh… and we'll get this sorted for you. 💚 - Berry

@HelloFreshAU you have absolutely outdone yourselves.

@lukeofpreston Please get in touch with us on (02) 8188 8722 or via Facebook direct message fb.com/msg/hellofresh… and we'll get this sorted for you. 💚 - Berry

@HelloFreshAU does your salmon come from a Turkish salmon farm?

@isabell98479136 Oh no, we are so sorry to hear this, Isabella! Please get in touch with us on (02) 8188 8722 or via Facebook direct message fb.com/msg/hellofresh… and we'll get this sorted for you. 💚 - Berry

@HelloFreshAU I thought it was had cancelled my plan however i got charged a lot of money that i didnt have to spend, i now have no money and have gone into overdrawn money, how can i get a refund and stop the meal from coming as i do not want it and would like my money back

@AyePhillipo Oh no, we are so sorry to see this, Anthony! Please get in touch with us on (02) 8188 8722 or via Facebook direct message fb.com/msg/hellofresh… and we'll get this sorted for you. 💚 - Berry

@HelloFreshAU WTF is this?? Do you not quality check your produce before sending it out?

@dmroberts1 Oh no, we are so sorry to hear this, @dmroberts1! Please get in touch with us on (02) 8188 8722 or via Facebook direct message fb.com/msg/hellofresh… and we'll get this sorted for you. 💚 - Berry

Two weeks in a row @HelloFreshAU not delivered - contact them zero care factor- be careful if u r considering going with @HelloFreshAU

@dmroberts1 Oh no, we are so sorry to heare this, @dmroberts1! Please get in touch with us on (02) 8188 8722 or via Facebook direct message fb.com/msg/hellofresh… and we'll get this sorted for you. 💚 - Berry

@HelloFreshAU 2weeks in a row box not delivered-been ordering a long while- no issues- contact them -do credit us -but just no care factor no follow up - they don't really care -obviously NO supervision or control of their drivers - beware going down the @HelloFreshAU path