DHLParcelUK
14 posts


@PerriLeexx Hi, we apologize for the inconvenience. Please note that we have already escalated this matter to the relevant department, kindly follow back and DM your number for quick assistance.Thank you. - Tyler
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@DHLParcelUK hi. My parcel is due for delivery today is there anyway the driver can be told to leave it outside my individual flat door as this is a secure location and I won’t be home
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@RBurrell24468 Hi, we apologize for the inconvenience. Please note that we have already escalated this matter to the relevant department, kindly follow back and DM your number for quick assistance.Thank you. - Tyler
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@DHLParcelUK
Pretty sure you lost my package waiting 3 days for it, it’s bloody expensive what a disgrace !
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@JonnyJigsaw Hi, we apologize for the inconvenience. Please note that we have already escalated this matter to the relevant department, kindly follow back and DM your number for quick assistance.Thank you. - Tyler
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@MakesFunEvery1 Hi, we apologize for the inconvenience. Please note that we have already escalated this matter to the relevant department, kindly follow back and DM your number for quick assistance.Thank you. - Tyler
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@QUBFoodProf Hi, we apologize for the inconvenience. Please note that we have already escalated this matter to the relevant department, kindly follow back and DM your number for quick assistance.Thank you. - Tyler
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@aledrees Hi, we apologize for the inconvenience. Please note that we have already escalated this matter to the relevant department, kindly follow back and DM your number for quick assistance.Thank you. - Tyler
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@DHLParcelUK - can you please look at this urgently!
DHL Express UK@dhlexpressuk
@aledrees Apologies for the confusion Aled, the reference shown in that image is a DHL Parcel UK tracking number and not one of our DHL Express shipments. @DHLParcelUK Are you able to help further? Kind regards, Amrick
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@Carney3Paddy @DHLParcelUK Hi, we apologize for the inconvenience. Please note that we have already escalated this matter to the relevant department, kindly follow back and DM your number for quick assistance.Thank you. - Tyler
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@DHLParcelUK my parcel is stuck in depot since 18/07. I've tried multiple times to contact you through phone but the automated system keeps hanging up. I've tried multiple DMs but no response. Please help me get in contact with a person who can help resolve the issue.
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@KarolinaTa12666 Hi, we apologize for the inconvenience. Please note that we have already escalated this matter to the relevant department, kindly follow back and DM your number for quick assistance.Thank you. - Tyler
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@DHLParcelUK I haven’t received a response yet again. I would like to escalate this to somebody higher up as this is ridiculous and I have not been able to return an item and my return is about to expire !!!!
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@ChewchewTrain98 Hi, we apologize for the inconvenience. Please note that we have already escalated this matter to the relevant department, kindly follow back and DM your number for quick assistance.Thank you. - Tyler
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@elenilote Hi, we apologize for the inconvenience. Please note that we have already escalated this matter to the relevant department, kindly follow back and DM your number for quick assistance.Thank you. - Tyler
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@DHLParcelUK You keep delivering our parcel out of hours despite leaving instructions on the office opening times - I cannot speak to a human on your phone no and there is no way to arrange a redelivery time. Please help
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@DanylBigg Hi, we apologize for the inconvenience. Please note that we have already escalated this matter to the relevant department, kindly follow back and DM your number for quick assistance.Thank you. - Tyler
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@DHLParcelUK There is no medium to contact someone for complaint - worst company
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@M1ssHannah Hi, we apologize for the inconvenience. Please note that we have already escalated this matter to the relevant department, kindly follow back and DM your number for quick assistance.Thank you. - Tyler
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@DHLParcelUK how do I speak to a human? You are an awful company, you took my money and haven't delivered. Liars and cheats with no way to contact you. You phone is a bot.
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@SWcr23591 Hi, we apologize for the inconvenience. Please note that we have already escalated this matter to the relevant department, kindly follow back and DM your number for quick assistance.Thank you. - Tyler
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@DHLParcelUK Please can anyone in your customer service team reply, its been 24 hours - Your website says 4 hours max.
Can you also provide a contact number to use outside of a delivery reference
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