Help Kit – Turn Notion into a Help or Doc site

Also shipped: → Revamped chat table UI → Search by question, user ID, or email → Markdown rendering in chat history → Cleaner AI settings page Go check it out ✨ → Full changelog: helpkit.so/changelog 8/8

New: Ask for email before chat 📧 Prompt users to enter their email before starting a conversation. Great for follow-ups. Using the JS widget? Set it programmatically: Helpkit.setContactFields({ email: "john@acme.com" }) 7/8

Big HelpKit AI update just dropped 🔍 New Insights dashboard, email capture, unlimited chat history, and a bunch of quality of life improvements. 🧵 Here's what's new ↓ 1/8

We are really proud to power the help centers of universities such as the MIT, hyper-growth SaaS such as Softr all the way to huge B2C consumer apps like stoic. They all write their help articles in Notion and use HelpKit to turn it into a professional help center 💪

✅ Fully integrated @HelpkitHQ inside Redreach now. This is my perfect funnel now to reduce support tickets for my Reddit marketing SaaS: 1. User has a question about a feature → get help right within the app: Every feature now has a little ℹ️ icon you can press and get help right inside the app via HelpKit's widget SDK. 2. User has an issue → browse our Notion based help center 3. User still has an issue → chat with our custom trained HelpKit AI chatbot 4. User still has an issue → User lands on HelpKit contact form and gets article suggestions based on subject input 5. User still has an issue (we hopefully will rarely get here) → Submit support ticket and get a fast human written answer 💪 6. I then take the support ticket TLDR and immediately write a help article in Notion about. 7. Sync with HelpKit knowledge base including HelpKit AI and boom! Next time someone has the same question the mechanisms above will get them their answer even faster and I have to deal with less support tickets 👊 Genuinely excited about this customer support workflow!

Spending the day today FINALLY creating @tryredreach help center with @HelpkitHQ and it's starting to look GOOOD ngl i am biased AF but I love using HelpKit for support docs i write everything conveniently in Notion and HelpKit turns it into a UX optimized site

📲 HelpKit for Mobile Apps is here 🚀 You can now embed a native help center directly in your consumer app that actually feels like it belongs there.

@phuctm97 @sobedominik crazy question Phuc 🍜🐓📍

@sobedominik that makes sense, will you switching to HelpKit?

Just want to shoutout to @sobedominik for such wonderful Reddit guide. Not only the guide is extremely useful and a huge help for me but also it’s incredibly beautiful that just reading it is satisfying. Anyone looking into Reddit marketing definitely checks it out! 👇

🖼️ Images are faster than ever! After Notion's outage affected public images, we built a robust solution that caches all your content on our servers. The Result: ⚡ instant loading + complete independence from future Notion issues. Deployed automatically across all plans!

@jackfriks In case you are now also looking for using Notion to create a help center - please save yourself the hassle 😌 👉👈 I’ll let @sobedominik know to get you a good discount hehe youtu.be/dKMk1BW7LPg?si…

today i started working with a really cool 18 yo to help me with SEO for my business and then i realize i have no CRM for my blog, its all just hardcoded content... uh oh so i look around, and then i realize i can make a notion powered blog that pulls from a notion database, refreshes every hour, and serves as static content so it can be crawled and indexed on google :D cursor walked me through setting up the notion API and a new workspace, added keys and BOOM its working, loading content from my notion workspace database right into my /blog now! now i just invite him to my space and he can add in content ezpz so much simpler then making my own CRM + markdown editor + access control, and now next week i can write my support docs inside of notion too and it will auto publish to my website /blog i noticed there are tools that charge like $50/month for this or more! but notion does mostly all the heavy lifting it seems? super cool how easy it was to integrate and now i have a full on blog with SEO tags based on database input in ~1 hour ready to go. starting prompt for cursor if you want to do the same: ======================================================================== 🚀 Create a Notion-Powered Blog for NextJS App Hey! I want to set up a blog for my NextJS app that uses Notion as a headless CMS. Here's what I need you to help me build: WHAT I WANT: - A blog that pulls content directly from a Notion database - Beautiful, responsive blog cards in a 3x3 grid layout - Individual blog post pages with proper formatting - SEO optimization with meta tags and sitemaps - Clean, modern design using DaisyUI + TailwindCSS CURRENT SETUP: - NextJS 14 with App Router - TailwindCSS + DaisyUI for styling - Already have a basic header/footer structure KEY REQUIREMENTS: 1. Notion Integration: - Set up Notion API client to fetch posts from a database - Handle markdown conversion with proper formatting - Support for images, headings, lists, code blocks, etc. 2. Database Structure in Notion: - Title (Title type) - Status (Select: Draft/Published/Archived) - Slug (Rich Text) - Description (Rich Text) - Published Date (Date) - Categories (Multi-select) - Author (Select) - Image (Files & media) 3. Blog Pages: - Main blog page at /blog with card grid - Individual post pages at /blog/[slug] - Clean card design (no gradients, simple colors) - Author info instead of category tags on cards 4. Technical Features: - Server-side rendering with ISR (revalidate every hour) - Proper SEO meta tags for each post - Image optimization with NextJS Image component - Static site generation for all blog posts - Responsive design (1 col mobile, 2 tablet, 3 desktop) 5. Content Rendering: - Use ReactMarkdown with custom components - Proper styling for all markdown elements - Syntax highlighting for code blocks - Handle images from Notion's AWS S3 storage 6. Packages Needed: npm install @ notionhq/client notion-to-md react-markdown remark-gfm remark-breaks rehype-highlight rehype-raw @ tailwindcss/typography 7. Environment Variables: NOTION_API_KEY=your_integration_token NOTION_BLOG_DATABASE_ID=your_database_id FILE STRUCTURE I WANT: app/ (marketing)/ blog/ page.js # Main blog listing [articleId]/ page.js # Individual post pages _assets/ components/ CardArticleUnified.js # Blog card component content.js # Author data libs/ notion/ client.js # Notion API functions DESIGN STYLE: - Clean, minimalist cards with subtle shadows - Use primary colors from DaisyUI theme - Author badges with avatar + name - Hover effects and smooth transitions - No gradients - keep it simple and professional KEY FUNCTIONS NEEDED: - getBlogPosts() - Fetch all published posts - getBlogPostBySlug(slug) - Get individual post - Custom ReactMarkdown components for styling - Image domain configuration in next.config.js Can you help me build this complete Notion blog system? I want it to be production-ready with proper SEO, fast loading, and beautiful design. ======================================================================== recommend using claude-4-sonnet btw good luck have fun :) - not perfect btw and i still have to test more. just wanted to share what i found today okay lots of things to do still bye!

Writing help docs for your startup manually is a waste of time. I used ChatGPT + Notion + HelpKit to ship a complete documentation article for my new feature in < 15 minutes. I'm biased but there's NO better way 😉 Here’s how you can too 👇

🚀 New Feature: Custom Backend Authentication 🔐 With this update, you can now authenticate your visitors using your own login system and fully control who can access your knowledge base – ideal for 🏭 enterprise and 👀 internal documentation use cases. See how it works 👇

Nothing better than stumbling on your own product while checking out another. The HelpKit support widget spotted in the wild 🦌👀 Widget & UI by @HelpkitHQ and help articles written directly in Notion. My email inbox is getting out of control, so I gave @LeaveMeAloneApp by @dinkydani21 and @JamesIvings a try. It basically allows you to unsubscribe from all your annoying newsletters super fast. Worked really well! Highly recommend using it to get rid of your spam.

If you know, you know.