HEY

@productland Hey Daniel! We're so sorry for any slowness you might be seeing. If you're up for it, please shoot us an email with the details and we'll look into this for you. support@hey.com 💌

@heyhey wtf guys reddit.com/r/HeyEmail/com…

@followDejan Our mobile team was able to find a fix for this. Can you check the latest app update and let us know if you still see the same problem with PDFs?

@heyhey After the latest Hey for Android update (got it yesterday), the app no longer opens attachments (PDFs to be specific). Everything works fine on the desktop but the app just throws "Hey can't open that".

@hiro Sorry for the trouble! We'd love to help -- mind shooting us an email? support@hey.com 💌

@followDejan Oh no! Can you send us an email at support@hey.com? A screen recording of trying to open the file might help. We'll investigate! -J

@kamakazipenguin That's a really interesting idea -- I'll bring it to our product team!

@heyhey Love your email product! I often get interrupted screening a long "Feed". So I've read the first few, and of course I've read stuff from a week ago. And now I gotta scroll to the middle to find new-ish stuff that I haven't seen yet. Maybe let me jump to unread spot?

@sylarruby Hmm -- sorry for the trouble! Mind sending our team an email with the details? We'll look into this for you. support@hey.com 💌

@heyhey "Now" should be now. Today. Current date: Dec 5th. Why "Now" is yesterday?

@strzibnyj @jasonfried Hey Josef! Absolutely. Please shoot us an email. We love suggestions. support@hey.com 💌

I really like Hey but they are couple of small things that should get better, is there anywhere I can write you feedback? @heyhey @jasonfried

New in HEY: Now you can jump to a dedicated page with all your Previously Seen emails. These are emails you've clicked on, read, or sent that aren't marked unread. Previously Seen remains as a dedicated section at the bottom of the Imbox below New For You as usual, but the dedicated page makes it easier just to see /that stuff/ when you want it. You can also use the "9" keyboard shortcut to jump right there. Lots of request for this one, we're glad to be able to bring it to you!

@specialCaseDev 😄 Just added! You can also press 9 to go straight to the Previously Seen emails. share.cleanshot.com/jV0PnscSCY4Fqg…

@heyhey would it be possible to have a link on the Imbox page that would "Jump to 'Previously Seen'" Sometimes my list of unread messages gets very long and I would love to quickly get to a message I just sent without scrolling.

We found the root cause of the issue, and HEY is working properly now. We're so sorry for the trouble, folks.

HEY is currently down for some of our customers. We're looking into the root cause of this and will keep you posted here. We're so sorry for the interruption, everyone.

@MarioAdabachy Oh, no! We're really sorry for the trouble. Our team is investigating now.

@heyhey been down for ~20mins!

@Clogish @37signals You're right -- it's us. We're looking into this now. So sorry about that!

@37signals Hey appears to be down - is it me, or is it you?

@GorkaCesium We're currently looking into this, and we're really sorry for the trouble.

@heyhey is there an outage?

@Kiddi So sorry about that. We're looking into this now!

@heyhey This started popping up now....

@the_yokochi Oh, no -- sorry for the trouble! Mind sending our team an email with the details? We'll look into this for you! support@hey.com 💌

I'm using @heyhey, but there is a bug where the attached file is from a different email. Also, the display is generally slow.

@Mr_Munjal Oh, no! Sorry for the trouble! Mind shooting our team an email so we can take a closer look? support@hey.com

@heyhey I genuinely love your app, but what's going on with performance lately? It feels like I'm stuck on 128Kbps dial-up every time I use it! Seriously, it's making me question my choice to switch and soon I will be looking out for options. I really want to keep using this, but this slowdown is a huge problem. Please, please fix the performance ASAP! 🙏"

@kevinc358 Sorry for the trouble! We're not seeing any issues currently -- mind sending us an email? support@hey.com

@heyhey is there any issue going on now? I'm unable to login to my account

@somilmak Not currently. Sorry about that!

@heyhey Yes, this works. But then I need to remember what I wrote in the notes. Would it be possible to find out all emails/ threads which have a note in them ?

Is there a way to search for notes that I have added in different email threads from the search bar? @heyhey