HomeGoods

@LittleK15889142 Thanks for reaching out. Please be assured we have passed your comments and concerns on to the appropriate department for their review and attention.

@HomeGoods can you please stop using those awful price tags that come off in million pieces? And can you teach your employees common sense and not put those stickers on directly on merchandise? If it leaves sticky residue I return stuff.

@druman2b4u Hi druman2b4u, thanks for reaching out. We're disappointed to learn of your experience. Prompt and courteous service is important to us, and we apologize for the delay. Be assured we have discussed your comments and concerns with our Store Manager, for their review and attention.

@HomeGoods Amarillo, Tx. 20 people in line and one person checking. Do better.

@nakefewsnetwork Thanks for reaching out. This account is not an authorized account and the user writing the posts does not work for HomeGoods. We are actively working to have this user removed. Please contact HomeGoods at 1-800-888-0776 with any questions, and we will be glad to support you.

@HomeGoods Is this you? Or is it a spam account please?

#Recall: @HomeGoods Aderes bookcases recalled because they are unstable and can tip‐over if not anchored to the wall, posing tip‐over and entrapment hazards that can result in death or injuries to children. Get Refund. Full recall notice: cpsc.gov/Recalls/2023/T…

@FuckAroundBroke Hi FuckAroundBroke, Thanks for reaching out. We’re sorry to hear about your experience. To address this, could you share the store location and names or descriptions of anyone you spoke with? This will help us follow up and resolve the matter. twitter.com/messages/compo…

@HomeGoods Has the worst experience at one of your stores today dealing with the store manager

@MelodyM1932 Hello MelodyM1932, At this time we do not offer online shopping. However, our sister stores TJ Maxx and Marshalls do: tjmaxx.tjx.com/store/index.jsp - marshalls.com/us/store/index…

@Suha_feez @HomeGoods @HomeGoods I’m new. I saw your advertisement on TV. Can someone please tell me how I can shop your products online ? Thank you

@HomeGoods I’m disappointed at the low supply of Eid Decor despite the very high demand every year. I have at least 6 stores near me in an area with a large Muslim population and everything sells out instantly. Meanwhile there’s racks and racks of decor for other holidays

@Suha_feez Hello Suha_feez, we are sorry to hear about the selection! We will pass your feedback along to our buyers, they value what you have to say.

@fitandspiritual Hi fitandspiritual, Thanks for reaching out. We’re sorry to hear about your experience. To address this, could you share the store location and names or descriptions of anyone you spoke with? This will help us follow up and resolve the matter. twitter.com/messages/compo…

@nubn1der1 Hi nubn1der1, We were disappointed to learn of your experience. Prompt and courteous service is very important to us, and we apologize for the delay that you experienced. We have discussed your comments with our Store Manager, for their review.

@HomeGoods Snellville. Twenty customers and 2 cashiers. Where is mgmt?

@SaviorselfMedia Hello SaviorselfMedia, Our customer service team would like to address this for you. Please give us a call at 1-800-888-0776 M-F 9AM-6PM EST.

@HomeGoods Hey thanks for reaching out. We no longer have the receipt unfortunately

@SaviorselfMedia Hi SaviorselfMedia, Thanks for reaching out. We’re sorry to hear about your experience. Kindly PM the store location, a photo of the mirror, copy of receipt from top to bottom, as well as your email address. This will help us follow up and resolve the matter. twitter.com/messages/compo…

@HomeGoods I got a mirror from you guys and it arrived cracked with no tag. Anything you can do about that would be appreciated

@hellogsls12345 Thanks for reaching out. If you would kindly PM back with a picture of your item, as well as a copy of your receipt from top to bottom, and your email address we would be happy to research this return further for you. twitter.com/messages/compo…

@HomeGoods spent $20 on a frame and this is the quality? Not even wood! This is not acceptable quality it’s basically styrofoam!

@BostonDogMama Hello BostonDogMama, thanks for reaching out. Courteous customer service is our top priority, we apologize this was not your experience. Kindly PM the name or description of whom you spoke with, and the best number to reach you, it would assist us in looking into this further. twitter.com/messages/compo…

@HomeGoods hi, I was at the Woburn ma location today at 5:40 pm and had a bad experience with an employee, could someone message me?

@GameorGrift Hello GameorGrift, Hi there, we are now following you. If you would kindly PM us with the store location, and the names of anyone that you came in contact with we can look into this further. Please send a private message with this information. twitter.com/messages/compo…

@HomeGoods Your messages are still disabled. Are you trying to fake interest in resolution or something? Pretty weird to ask both me and my wife both to message you guys but not allow either of us to do so.

My wife and I went to @HomeGoods today at and at 1130 am on Christmas Eve we were picking up a few last minute gifts and things and for those who don't know, I have moderate to severe ASD and have some very extreme sensitivity to loud or sudden sounds. The PA system came online and they made an incredibly loud announcement about being excited for Christmas and several employees started literally screaming "woo!" That in and of itself isn't much of a problem, because I have ear plugs and my wife covers my ears during announcements at stores to help muffle the sound. Upon seeing this happen the employees started screaming "it's Christmas!" In our direction probably thinking I just didn't like Christmas. Again, that would be annoying but not the major issue Upon my wife telling these sorry assholes that I am autistic, they stated again very loudly "it's Christmas!" And she told them " that doesn't change his Autism" And instead of doing the remotely respectful thing where you just stop screaming and whooping and go on with your day they began to mock me for being autistic and just repeating "it's Christmas! He's autistic! What a retard." as they walked into another isle as if we couldn't still hear them. We told the manager at checkout 2 about it but that is incredibly fucked up and id love to pass the information on to someone in corporate about the store location and people involved if anyone knows a good way to contact them.

@Eeyorefan607 Hello Eeyorefan607, we appreciate your feedback. We will let our store operations team know. Thank you!

@HomeGoods for the love and all that is holy stop putting labels that don’t come off on boxes, picture frames, glasses, etc. this is what happens!!!! Wasted money when you can’t get it off!

@MaximumCap Hi, Thanks for reaching out about your experience at one of our stores. Our customer service team can look into this issue for you. Please give them a call at 1-800-888-0776 M-F between 9AM-6PM EST.

@HomeGoods Why is the manager in your Montgomery, Ala store always so rude? Apparently Christmas items are 50% off but not Hanukkah items. This lady has a significant history of rude behavior and everyone in this community knows it. Even the lady in the store next to me knew it.

@Sk1nnyDarling Hi there, we truly apologize for the inconvenience. Do you still have your receipt?

Got an exfoliating scrub, think my mom got it at Home Goods or maybe tj maxx, I open it to smell it and it looks like someone dug their finger into it which gross, and it looks all dry. I'm actually disgusted what the hell man, so we're going to return it

@Just_Here_4Food Are you able to call into us tomorrow 9-5 at 1-800-888-0776?

@HomeGoods Can’t DM you, no option. My husband already messaged the home office so if that’s enough, let me know.

Hey @HomeGoods Some of your employees mocking a disabled man on Christmas Eve is a reeeeeeal bad look

@JeaneneNess Hi JeaneneNess, Thanks for reaching out. We’re sorry to hear about your experience. To address this, could you please DM us your phone number? This will help us follow up and resolve the matter.

@HomeGoods It was the store manager!!

@HomeGoods Plymouth, MN would like to report your rude and embarrassing store manager who felt the need to reprimand me loudly in front of many guests about where carts are kept. I am not on your payroll - she is! I won’t be back after I return the hundreds of $$ just spent.