HomeSense Canada

@MelyndaDeee Please call customer service on 1-800-646-9466 to discuss this further.

@HomeSenseCanada wow! Since when does Customer Service in Peterborough not do floor product checks?! Every other Home Sense does…

@ACaldwell42598 Please call customer service on 1-800-646-9466 to discuss this further.

@HomeSenseCanada I don't know if you still carry this style of French Press but I just sliced open three fingers on the top knob disassembling for cleaning.

@ZVChiquiuz We don’t currently offer online shopping. When you browse aisles instead of the web, you get a deal you can feel. Visit a store near you to find incredible new deals arriving weekly.

I hate @HomeSenseCanada web page; always ask me for the store I choose one, and then can not move from there; why it’s so freaking difficult to just see what they have and thats it. 🙄

@MattMcLean1919 Please call customer service on 1-800-646-9466 to discuss this further.

Had a very strange experience at @HomeSenseCanada today. I found two identical items - one priced significantly higher than the other. Staff insisted that if I bought both (which I did) I would need to pay the sticker price for each. A buy one, get a second for 42% more deal!

@DowLinnell Please press 1 for English and then 5 to speak to an agent.

@HomeSenseCanada Hi! Is there an actual customer service rep to speak to? Your 6 available options only lead me to gift cards, receipts or head office. This is all a roundabout way to get a customer to go away.

Woah! Lit this candle 5 minutes ago and heard glass shatter! Brand new candle from #PlaceandTimeCandles… also, @HomeSenseCanada throws its own sticker over the original one that now says Made in Vietnam. The stock underneath says Made in USA #falseadvertising I’m pissed!

@jimembury We don’t currently offer online shopping. When you browse aisles instead of the web, you get a deal you can feel. Visit a store near you to find incredible new deals arriving weekly.

@HomeSenseCanada why is your website so useless? If I can not look at selection and prices I am not going to drive to a store to wander through and maybe buy something.

@realmadridvinij Please call Customer Service on 1-800-646-9466 to discuss this further.

@HomeSenseCanada, why are your stores full of drug addicts who take whatever they want and walk out with no consequences? Does this mean anyone can take whatever they want and leave? Also, your store is full of knives—when are you going to react? When someone gets stabbed?

@MaryKDurocher1 We appreciate your feedback regarding our price tags. Please call our customer service department at 1-800-646-9466 so we can discuss this further.

@HomeSenseCanada why bother shopping at your stores when everything you buy ends up being ruined from your stickers!

@ElenaMikhailova @MayorOliviaChow @Toronto311 Please call Customer Service on 1-800-646-9466 (Mon-Fri 9-5 EST) to discuss this further.

@MayorOliviaChow @toronto311 I just has been denied using a washroom @HomeSenseCanada at 80, Spadina. I called for manager. Paris came and said that it was a "company decision". I'd like to call City Hall for closing all stores who denied using a washroom by disabled customers.

@thewatermuse We appreciate your feedback regarding our price tags. Please call our customer service department at 1-800-646-9466 so we can discuss this further.

@HomeSenseCanada it’s almost 2025, why is your sticker quality horrible

@ElleMisdone We are sorry to hear about the quality of this product. We invite you to call customer service at 1-800-646-9466 so we can help you resolve this issue.

@StopEvilZionist Please call Customer Service on 1-800-646-9466 to discuss this further.

@Dar_lana We appreciate your feedback regarding our price tags. Please call our customer service department at 1-800-646-9466 so we can discuss this further.

@HomeSenseCanada there has to be a better placement? At least a good portion of my purchases have a permanent residue from the tag. Keeping it consistent

@renpeca Please call customer service on 1-800-646-9466 to discuss this further.

@HomeSenseCanada I finally found my Christmas gift for my family , when I went grab it to go pay it one of your employees who was actually working didn’t let me purchase it because she was saving it to herself she haven’t purchase it yet…since when do employees have priority ?

@nokihu You can find more information on our return policy by visiting: tjxstyleplus.ca/program/help

@HomeSenseCanada Thanks! I don’t have the receipt anymore because you typically can’t return puzzles. Is that going to be an issue ?

Super bummed I just bought this @CobbleHillPuzzl @HomeSenseCanada completed it in three days to find FOUR MISSING PIECES. There’s nothing more disappointing. #cobblehillpuzzle #puzzles

@kanstone Thanks for reaching out. We are sorry to hear this and want to learn more. Please call customer service at 1-800-646-9466 so we can discuss further.

@HomeSenseCanada was at Edm S. Common store today. I wanted to check balance on 4 GC’s (have habit of putting used ones back in wallet). The manager said I’d need to show ID to check that many! She was so rude & made me feel like a criminal. I left feeling awful. Won’t go back.

@Mertz39323737 Thanks for reaching out, Mertz. We are sorry to hear this and want to learn more. Please call customer service at 1-800-646-9466 so we can discuss further.

@moodyangela We are sorry to hear about the quality of this product. We invite you to call customer service at 1-800-646-9466 so we can help you resolve this issue.

@HomeSenseCanada i bought a two pack of fluffy pillows and one had a stabby metal thing inside Not only stabby but rusty and stabby