HONK

@DJSincro There is a Google pay issue where it displays the amount without the period. If you pay through the app and just add a credit card it will display properly.  It is just a display issue, and we are working to correct this asap - Danielle

Nice try, @HonkMobile... #Vancouver #parking

@pbreit Thanks for reaching out. How can we help? Please send a message to our support team suppoprt@honkmobile.com for further assistance.

@HonkMobile Not the best UI. Which time is being set?

@coffeecrew @baycentrevic Thanks for the shoutout! Cheers!

@sokol8 Hi! It's just a secondary measure of security. We can manually verify you via email if you email our support@honkmobile.com Sorry for the inconvenience, and have a great day in NOTL!

@HonkMobile Hey guys. Just tried to pay $4 for parking at Niagara on t the lake with your app and find it totally unusable. Can you explain why you require to verify my phone number to allow me to pay $4 for parking???? I ended up paying coins.

@midtownexpress There might be a no parking time or max time rules there preventing you from extending. Let us know what zone you were in and we can take a look!

@HonkMobile why doesn’t the app let me extend my session. Because when it expires it won’t let me park in the same zone in London.

@hammer4974 unfortunately the only way to pay for street parking in kingston right now it through the physical machines. (we are desperately trying to get Kingston council to allow payments on-street but alas, this is where we are at currentkly)

@hammer4974 are you parked on-street? If so, unfortunately the City of Kingston only accepts payment through HONK for Municipal parking lots - they currently will not accept HONK payment for on-street.

@hammer4974 You don't pay for specific spots through HONK, you pay for any spot in a lot (or zone ID). What address are you located at? That way we can direct you to the zine, where you can choose a rate/duration and pay for parking.

@Sandahl_Benson Hi! @HonkMobile doesn’t own or operate any lots. We enable the lot owners and operators to process your payment. Give us a buzz at support@honkmobile.com and we’ll connect you with the right people

@PurlAj Hi, we can manually verify your account. Please provide the email/phone number associated with the account you are trying to verify.

@tsailaoer Hi Denis, we apologize for any inconvenience while using our services. Reach out to support and they'll give you a discount code to try again, we'd love to get you set up!

@honkmobile yeah … 20 min’s trying to make website and app work = walking back to use physical parking machine and missing most of 1st period of Jets game #FNPParking #IsThisDigital

@Cameron42374626 @TGryms All of our operators have been apprised of the situation. And HONK is back up and running. Please pay from the app wherever you are (finish your midterm first). If you got a ticket during our downtime, please reach out to support@honkmobile.com and we’ll help!

@TGryms @HonkMobile Literally me too I have midterm and the machines don’t take debit

@tysinclair95 We have advised all the parking operators we partner with of the situation. They will be enforcing lightly if at all. If you do get a ticket, you can appeal it, as they will be aware of these intermittent issues. - Danielle

@HonkMobile I cannot pay for parking via an alternative method as the staff parking rate is only available through Honk. Who is going to pay for the ticket I get as the people on the ground don't care.

@PhattyWu Our sincerest apologies for any inconvenience, HONK is experiencing intermittent issues currently. Please use another form of payment if available. Parking Operators are aware of the situation and are enforcing lightly if at all during this period. - Danielle

@HonkMobile I am in a similar situation where I had to rush to class @ UBC, and been trying to pay for parking. I can't leave class to go physically pay and just want to pay for it online, what do I do if I ended up with a ticket?

@m4rwaosm Our sincerest apologies for any inconvenience, HONK is experiencing intermittent issues currently. Please use another form of payment if available. Parking Operators have been notified so they can let their enforcement know of the situation as well - Danielle

@HonkMobile if i get a ticket you’re paying for it

@TGryms Our sincerest apologies for any inconvenience, HONK is experiencing intermittent issues currently. Please use another form of payment if available and we'll reply when everything is back up and running - Danielle

@HonkMobile I'm at Niagara College and had to rush to class. I can't make payment however. If I get a ticket what happens? Please reply to this tweet when it's good to go, so I can pay please.

@Velarsiraptor Yes we’re having some intermittent issues. Please stand by and we’ll update shortly.

@AraRam27 Having a bit of a hiccup at the moment! We’ll update with (good) news shortly!

@HonkMobile, is your app having some technical issues? I'm unable to pick a parking spot or make payments!

@patchmansc Yikes! We’re here to help - please send us an email to support@honkmobile.com and we’ll take a look. Also please contact the local parking lot operator where you parked if you can. They do the towing/enforcement. We provide the payment piece

@HonkMobile i paid for parking but got towed plz help 8434372027 i also had my handicap placard visible

@Imafukinrat Our apologies for the inconvenience, we experienced intermittent issues with our servers from approximately 10:55am until 1:30pm today Operators were advised of the outage, and will therefore keep that in mind in regards to enforcement. The app is fully operational now.

@HonkMobile Are your servers down?