Hydro Flask
16.4K posts

Hydro Flask
@HydroFlask
Your hydration, your style. How do you #OwnIt?
Global Katılım Nisan 2009
789 Takip Edilen24K Takipçiler

@JeweyWan Our Hydro Flask Warranty Team would be happy to assist you with your request! You may reach them by filing a warranty claim at the link below.
hydroflask.com/warranty
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@fawnandfauna Hello! Can you please provide the email address your warranty is under so we can look further into this for you, please?
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Hello! @HydroFlask submitted a warranty claim on 03.09 which is well past the 5-7 business day response time. Can you please share a status update please? Thanks!
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@jessamy_lowe Hey there! Just fill out our warranty form at hydroflask.com/warranty and one of our Agents can assist you.
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@HydroFlask just bought one of your coffee bottles with the flex sip lids and very disappointed to find it only keeps my coffee hot for less than 5 hours! Feeling cheated!
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@_ajeafernando If your flask fails the insulation test, you are eligible for a replacement, and can submit a warranty request here: hydroflask.kustomer.support/contact/hyf-wa…
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@_ajeafernando Thank you for reaching out! We are sorry to hear that!
Please check out the following link to test the insulation of your flask:
faq.hydroflask.com/en_us/flask-in…
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@HydroFlask doesn't disappoint. I left mine sa lab kahapon, with water inside (cold but not iced). Siguro around 4:30 PM ako nag-refill. Tapos just now, 6:18 AM I opened it and to my surprise ganun pa rin s'ya kalamig. Hahahaha
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@MelSandoval17 Thank you for sharing your story with us! We are so happy you are okay!
Please send us a DM.
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At least my hydroflask survived the car fire. Thank you @HydroFlask for creating a durable water bottle!


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@MatthewWarren16 Hi there! Yes we do. It's the medium flex boot, and you can purchase it through this link: hydroflask.com/medium-bottle-…
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@HydroFlask do you have the boots for your larger 32oz and 40oz water bottles? I don’t see them on your website.
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@kumartalk265962 Thanks for reaching out!
Currently our only verified and authentic website is Hydroflask.com and we do not have any websites with any extra letters, 'hydroflask store', or 'company' or 'official' in the website URL, etc
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is this a fake site? hydroflaskindia.co.in
or owned by you? @HydroFlask I couldn't locate my order which I did through this site hydroflaskindia.co.in. can you please help
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@rakesh_codes We appreciate your feedback!
Please use the X beside each error message to remove it from your screen.
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@HydroFlask It’s not about the promo code, look at the ugly repeated error messages on the screen blocking the page content.
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@Mirvatfer We do have a 15% discount code. When you go into our website, you will see a pop up box. Please enter your email address. You will then receive a discount code.
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@HydroFlask do you have any discount codes? Thank you! couponfollow.com/site/hydroflas… via @couponfollow
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@arwen2412 Hey there! We're sorry to hear that you've had a difficult time with Customer Service. We strive to provide the best care for our consumers and would love to rectify this issue for you. Please send us a DM and we would be happy to help.
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@adamroth75 Thank you for reaching out. We do apologize.
Please send us a DM. We would be happy to help.
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@HydroFlask my daughter has been emailing pictures of her faulty water bottle to your customer support several times over the last couple of weeks with no response.
What’s the best way to get a hold of someone?
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@nberry619 Hi there, we are offering 15% off your first purchase.
See the "stay in touch" option!
hydroflask.com
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@HydroFlask do you have any current coupon codes? couponfollow.com/site/hydroflas… via @couponfollow
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@PostGradZach To avoid any issues, it’s best to travel with the bottle empty or open while in flight and refill it after passing through security or once you’ve reached your destination.
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@PostGradZach We recommend that you avoid sealing it with liquid inside during the flight. Due to changes in air pressure, a sealed bottle with liquid can create pressure buildup, potentially causing spills or making it difficult to open.
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@HydroFlask why do your water bottles explode every time they are taken on a flight?? Absolutely insane that I end up soaking wet every time I fly with your product.
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@rlmo Our lids are covered under our lifetime warranty. We would send out a new lid for your bottle.
You would need to fill out the claim in the above link.
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