Impark

Pay parking & enforcement are now suspended at B.C. Hospitals. Read our full statement below.

@PreetAmanSingh3 @CityofVancouver @Transport_gc Hello, thank you for reaching out! Please DM us the Notice Number and your License Plate, for us to review further.

@Impark wrong and illegal tickets issued. I paid twice for a parking but they still was fined. The parking machine was not printing. Why should I pay for their faulty system? @CityofVancouver @Transport_gc. I called them by waited for an hour and that person was acting like judge

@Andy_Collard Hello, we apologise if you are unable to directly message us! We are also available on other platforms such as Facebook by Meta: facebook.com/imparkofficial/

@Impark As your page currently only allow premium X subscriptions to initiate a message, are you able to DM me and I can respond with the details requested?

@Impark so after multiple unanswered attempts to contact you via your website (as your voice message systems request) and now 3x 60min calls on hold, how do people actually get ahold of you?

@Andy_Collard Hello Andy. Kindly DM us with a copy of your notice and a valid parking receipt and we will further look into it. ^ZY

@Impark So how do I reach you to resolve the error by your parking attendants while you simultaneously send me threatening collection letter!?

@AustrianMetis Hello Mike. Thank you for reaching out to us. We apologize for the long hold time. We aim to accommodate all customers in a timely manner. We greatly appreciate your time and patience. ^ZY

@Impark we need to talk. I have been on hold for 58mins. Two emails have not been followed up on. Contact me.

@hotlinedork Hello. Thank you for reaching out to us. Kindly contact the phone number provided on the blue notice to address any concerns regarding the parking notice. Hours of operation is Monday-Friday 8:30am-5:00pm PST. We greatly appreciate your time. ^ZY

@impark is terrible, how’re you giving me a parking ticket when the machines don’t even work, THEN you can’t reach a rep to dispute it. it’s giving villain.

@nkanhai Hello Nicholas. Thank you for reaching out to us. Kindly contact the phone number provided on the blue notice to address any concerns regarding the parking notice. Hours of operation is Monday-Friday 8:30am-5:00pm PST. We greatly appreciate your time. ^ZY

@vjtiff Hello Tiffany. Thank you for reaching out to us. Kindly contact the phone number provided on the blue notice to address any concerns regarding the parking notice. Hours of operation is Monday-Friday 8:30am-5:00pm PST. We greatly appreciate your time. ^ZY

@vjtiff Hello, thank you for reaching out. Please DM us your Notice Number and License Plate for us to look into this further.

@amiiit911 Hi, thank you for reaching out. Please contact the phone number listed on the blue notice for further conversations about any previous records. -JO

@Impark I got a parking violation I paid it but can you please DM me about a previous infarction? I am a hospital worker. TY

Pay parking & enforcement are now suspended at B.C. Hospitals. Read our full statement below.

@donsyete Hello Harris. We have responded to your DM regarding this matter. ^ZY

@spencerizen Hello Spencer. Thank you for reaching out to us. To view the Privacy Policy, kindly go to impark.com, scroll to the very bottom, and click Privacy. ^ZY impark.com

Nice privacy policy @Impark impark.com/privacy-policy/

@HeatherTelford4 Hello, we apologies if you are unable to DM us. We are also available through: Impark Customer Assistance at impark.com/contact-us/ Facebook from Meta through: facebook.com/imparkofficial/ -JO

@Impark I appreciate the response but sending IMPARK a DM requires a $210/yr subscription. This is not a viable way for me to send a copy of notices and receipts. Can you provide another option?

@Impark #Canada attempted to call impark 4 times. On hold for 10-60 mins each time. Have 2 ‘unjust’ tickets but no opportunity to talk to someone to address. Customer service?

@deneen_clary Hello, thank you for reaching out! Please DM us the Notice Number and License Plate, and we can look into this further for you.

@Impark - so fast to tag and tow, but to get a refund is weeks to a month!! Pay a massive amount and add on the pass (which can take a month to get back) and the amount owing back. Shame on you.

@HeatherTelford4 Hi Heather, I have added a link to Direct Message, please DM us with a copy of your notices and the receipts, so that we may look into the notices for you. Thanks, -TL twitter.com/messages/compo…

@Impark I an unable to send a DM (we are not following each other). Can you kindly DM an email address?

@TopherD85 Hi, kindly call the phone number on the notice between Monday - Friday, from 8:30am - 5pm Pacific Standard Time and our Enforcement team will assist you. -TL

@HeatherTelford4 Hi Heather, thank you for reaching out. Kindly DM us with a copy of the notices and receipts, so that we may look into this further. -TL twitter.com/messages/compo…

@Impark I waited on hold for another 30mins today. If someone could kindly contact me, I paid via hang tag for one ticket using an incorrect plate (alternate vehicle). Regarding the other ticket. I attached a photo of the ‘improper parking’ ticket for $98. Newly painted lines!

@blanchard_wp Thank you for reaching out. Kindly DM us with a copy of the notice and receipt or call the phone number on the notice between Monday - Friday, from 8:30am - 5pm Pacific Standard Time and our Enforcement team will assist you. -TL

@HeatherTelford4 Hello. Kindly call the Enforcement Team at Impark. Kindly contact the phone number provided on the blue notice to address any concerns regarding the parking notice. ^ZY

@Impark Appreciate your response. How can I speak with a live person?