Logitech India

@PriyankUpa72856 @Logitech Hey Priyank! We are working on your concern and will provide updates soon. Thank you for your patience.

@India_Logitech @Logitech How much time does you people take to claim the warranty/ Guarantee.

@Logitech @India_Logitech I have difficulty in my new mouse,which is under warranty and this cheater company is not responding, I have tried 3 times . Really worst in services , Worst company,

@fastoye @Logitech Hey Vivek! We are sorry for the inconvenience caused. Please raise your complaint through this link so our team can review the concern and assist you accordingly: shorturl.at/oYxK9

Paid too much for #logitech yet the product quality is disappointing🫥 Stopped working within 1 year — replaced under warranty. Now it’s faulty again, even before completing 2 years. Failed twice already. Not acceptable. Quality 👎 Retweet More @Logitech @India_Logitech

@Dhaval_93 @RighttoRepair @Logitech @logitechc Hey Dhaval! We are coordinating with our team regarding this and will provide an update soon.

@India_Logitech @RighttoRepair Also for everyones reference how long i had been waiting @Logitech @logitechc

@India_Logitech My MX Master 3 click stopped working due to you using cheap quality switch. Service center denied repair. What Shady business are you running in India. Why buy your expensive product if it breaks in 2 year then need to replace by new only.@RighttoRepair violated

@PriyankUpa72856 @Logitech Hey Priyank! We have received the details and escalated the concern. Please allow us some time to get back to you with an update.

@India_Logitech @Logitech Invoice copy is shared to you in DM.

@TechRC9 Hey Rahul! Apologies for the inconvenience. We have replied to your message. Kindly take a look.

My Logitech mouse scroll wheel suddenly stopped working. Cursor and clicks are fine, but scrolling is completely unresponsive @India_Logitech

@PriyankUpa72856 @Logitech Hey Priyank! We have received your message and shared our response. Please check it.

@India_Logitech @Logitech Please share the DM link or email id so that I can share you the details and invoice

@HitGuy47 Hey! We appreciate the information you’ve shared. Our team is looking into it and will assist you soon.

@India_Logitech @India_Logitech I've shared the details.

Got a G102 replaced under warranty, but the replacement developed the same double-click issue within a year of normal use. Support (Ticket 17170186) says nothing can be done. Didn’t expect this from Logitech. @Logitech @LogitechG @India_Logitech

@HitGuy47 Hey! We understand the inconvenience caused and regret it. Kindly send your contact details, address, purchase date, and invoice via DM so we can assist you right away.

@India_Logitech @India_Logitech a repeat hardware defect on both original and replacement units shouldn’t be dismissed due to warranty limits. This needs a proper review and a concrete resolution.

@The_ArpitRana @Logitech Hey Arpit! Kindly send us your contact details, address, date of purchase, and invoice in a direct message, and we’ll get this sorted at the earliest.

10/ Ticket #16991627. If @Logitech and @India_Logitech care about customer support, this should be resolved immediately. 41 days for a warranty replacement after pickup is unacceptable.

@Logitech @India_Logitech #Logitech #WarrantyFailure #MXMaster3S 40+ days into my warranty claim (Ticket #16991627), and @Logitech still has my mouse with no stock, no time lines. This is not a delay; it's a complete failure of customer service.

@karan_001092 @LogitechG Hey Karan! Thank you for sharing the update. Kindly reach out anytime if you require further assistance.

@India_Logitech @LogitechG Accually right after your tweet i got an email from flex your partner that my mouse is arriving in 3-4 days. What a coincidence. Thank you tho for replying.

Hey @India_Logitech @LogitechG, extremely disappointed. It’s been 27 days since your ASC (Manav Telecom) promised a 7-10 day delivery for my G304. Support is stalling & the number on your site for them is unreachable. Please escalate this immediately! #Logitech #CustomerService.

@Adityakuagrawal Hey Aditya! Thanks for the update. We’ve escalated your concern to the team, and they’ll assist you soon.

@India_Logitech Shared the details

Absolutely unacceptable experience with @Logitech @India_Logitech @jagograhakjago Paid ₹8,000 for an MX Master 3S that failed in ~1.3 years. After weeks of proofs, calls & follow-ups, your agent CONFIRMED a replacement — later denied as “out of warranty.” Ticket: #17090751

@sachin1421 @Logitech Hey Sachin! Sorry for the inconvenience caused. Please register your concern here: shorturl.at/oYxK9, and our team will assist you promptly.

Hi @Logitech @India_Logitech i have a logitech mouse purchased back in 2024 for around 3K but now it stop working. Can you help me to figure it out

@Adityakuagrawal @Logitech @jagograhakjago Hey Aditya! We truly regret the inconvenience. Please send us a direct message with your contact number, address, purchase date, and invoice copy, and we’ll make sure our team helps you out promptly.

@Dhaval_93 @RighttoRepair Hey Dhaval! We regret the experience. Please be assured that this matter is being actively addressed, and we will share an update at the earliest.

@India_Logitech @RighttoRepair Also I don't show patience towards frauds

@Dhaval_93 @RighttoRepair Hey Dhaval, we apologize for the inconvenience. Your case has been escalated and is being actively addressed. We’ll provide an update at the earliest and appreciate your patience.

@India_Logitech @RighttoRepair Again how much time do you need. It will be almost a month now ever since I started posting. You are lying again and again. Show me a screenshot of my request being escalated. Hide the emailIds but show me proof

@_Arpit_Rana_ @Logitech Hey Arpit! Our sincere apologies for the trouble caused. Your case has been escalated, and our team will ensure you receive the necessary assistance.

@Logitech @India_Logitech This is not a small delay anymore. It is a failure of after-sales support, with conflicting communication and no clear resolution.

@Logitech @India_Logitech Need urgent help on ticket #16991627.

@MukeshDabbakuti Hi Mukesh, we’re truly sorry for the inconvenience. Please send us a direct message with your contact number, address, purchase date, and a copy of your invoice so our team can assist you promptly.

@India_Logitech Ticket 17088278 delayed with false updates. No delivery, no tracking. Fix this NOW.

@Dhaval_93 @RighttoRepair Hey Dhaval! We understand your concern and have escalated the matter to the relevant team. Kindly allow us some time to provide an update.

@India_Logitech @RighttoRepair You are not reverting or working on fixing anything just wasting my time in chat as well. Nobody is contacting and fixing my issue, just wasting my time with your worst after sale services. Shame on you guys