Jay Rao

Custom executive education workshops available through Babson College in Miami - The Business Journals bizjournals.com/bizjournals/ne… via @bizjournals

Check out my latest article: Exactly One Year Since JB's Passing linkedin.com/pulse/exactly-… via @LinkedIn

Stop & think thrice every time you want to blurt out words like Paradigm Shift, Disruptive Innovation, etc. These are big ideas that capture some essential/eternal truths or describe complex processes. Yet they get bastardized & bu…lnkd.in/ecsUda5b lnkd.in/erHQWzn3

Open v Closed Systems: All technologies go through this - VHS v Betamax, PC v Apple, USB v Firewire, Android v IOS, etc. How an early entry into a low-margin hi-vol charging stations biz gave Tesla an edge. While its genesis was in…lnkd.in/eVHpDuEV lnkd.in/ec5xHN3P

Leading Change: Can start anywhere - Top, Bottom, Middle, Corner, Outside! Examples - Lean at Wyeth, Sweatshops @ Nike, Col. John Boyd at the Pentagon and many others. lnkd.in/eHeFiuBc

Humans vs ChatGPT/AI. AI is powerful in Logic. So, being human becomes more important – Focus on Creativity & Emotion. AI is great at repeating things that have been done many times before. So, find non-repeating jobs. AI is powerf…lnkd.in/epaCdEfC lnkd.in/eyYzn4Wc

Values are not what we speak. Values are how we spend our time & money! Values can be found in an enterprise's income statement. For instance, almost all the large pharma firms' values/mission/vision will claim their prowess at som…lnkd.in/eKyVNx7W lnkd.in/eMjK2b4h

Innovation in Downturns: Dupont's Neoprene & GM vs Ford after the Great Depression. Amex after the 2008 financial crisis. Staples vs Office Depot after the 2000 dot-com bust. #entrplship lnkd.in/e2h8f3Dm

Leading Change: Vertical + Lateral Swaps - Leaders spending time in different roles (CEO doing customer service, finance doing HR, etc.) #entrplship lnkd.in/eypJeumK

Capitalism at its best! How to screw the public through lack of transparency in pricing, effective lobbying & unnecessary middlemen PBMs. Prices went up 800% from 2007 to 2017, even though the first commercial insulin was developed nearly 100 years ago an…lnkd.in/eVYWryFD

Babson develops executives; not just entrepreneurs and leaders! lnkd.in/eZuM9s4F

JBKassarjian RIP! Dear JB's Friends, I am absolutely distraught to tell you that our beloved JB passed away last evening in New Hampshire with his family around him. The greatest tribute to JB would be to keep his brilliance, his experiences, his insi…lnkd.in/eiY3FY2G

JB Kassarjian - Tribute Video for JB to watch! Hi all, As some of you may have heard, Prof. JB Kassarjian’s health has been declining lately and we have been thinking about all of his students and friends all around the world who…lnkd.in/eTGKuKzU lnkd.in/ep8PSune

IKEA's obsession with #customerintimacy & #operationalexcellence (constant cost cutting). "Our budget is the customer's wallet." Going back to the drawing board (rethinking) to help customers' budgets during inflationary times; as…lnkd.in/eDXMfAZz lnkd.in/eMJ9S--v

Bust Bureaucracy via Customer Intimacy & Immediacy: Get growth-obsessed, cut lead times (#agile), kill committees, speed decisions, fire expensive consultants, axe layers of management, & empower lower-level employees! Andrea Orcel…lnkd.in/eNbWep6J lnkd.in/eZVpEK2P

SpaceX, Twitter, Tesla: As startups, Musk gave each a 10% chance of success. Lessons from the journey thus far: make decisions & take action when things look bleak; inaction is worse than being wrong; course correct. #entrplship lnkd.in/ejtwp-Et

lnkd.in/ezCGHa8V Master storytelling in 2mins! Pathos, Ethos & Logos, all captured succinctly. #entrplship lnkd.in/e6zWuYEG

Leading Change - Big Bang vs Start Small. When working with executives, I generally tend to promote the start-small approach; except in some very rare instances. This thinking can be applied to radical v incremental innovations as…lnkd.in/e-KArPD7 lnkd.in/ee9BRgmK

Geoffrey Moore's Bowling Alley Strategy: Always been a fan of this model. Used it at several firms successfully. It works! #entrplship lnkd.in/eveDnhBx