Insynq

We are excited to be part of the Summit Hosting family! Today we announced that iNSYNQ has been acquired by Summit. Check out the press release here: bit.ly/2RxQmqH #hosting #summithosting #insynq #cloudhosting #quickbookshosting

A note from our new CEO and COO, Stanley Kania and Warren Patterson. Welcome to the Summit Hosting family! #summithosting #cloudhosting #insynqacquisition

We’re excited about what this Summit Hosting acquisition means for iNSYNQ customers. Summit Hosting is one of the only hosting providers that offers dedicated servers to every single client. See answers to FAQs here bit.ly/36nCvrf #cloudhosting #dedicatedservers

We're pleased to announce that Summit Hosting has acquired @insynq! This acquisition expands our unmatched offerings for businesses looking for secure, reliable #cloudhosting solutions and further reinforces our rock solid services. Learn more: summithosting.com/blog/summit-ho…

SAP Dutch customer @digtaaltoetsen bought #SAPBusinessByDesign just a few weeks ago and is already up and running, thanks to the rapid implementation of #SAPPartner @insynq. We wish them all the best and support with their successful approach #SAPGBNewWin bit.ly/2ZUbvB0

For smart companies, there’s business life after cyberattacks. #forbes #insynqoutage #400bbbf730c0" target="_blank" rel="nofollow noopener">forbes.com/sites/richardl…

For further clarity for our customers, here's a FAQ list taken from last week's webinar regarding your iNSYNQ service, access to files, any lingering #malware, and more going forward: ow.ly/euqW50vwMXH

Again, we appreciate our customers and share in their frustration during this incredibly challenging time. However, we are determined to not let bad actors such as those behind this new variant of #Megacortex ransomware win: ow.ly/FDVN50vvRYt

We are at a point in our #cybercriminal investigation that we can now release an updated statement regarding the details surrounding the #megacortex #ransomware attack. Expect additional info in the coming weeks. ow.ly/P7sW50vvQJG

While we are in the midst of an ongoing criminal investigation re: the #megacortex #ransomware attack & some details we still cannot share, this past week we conducted an informative webinar designed to answer many of our customers' questions: ow.ly/AT8q50vv0WB

@LauraW4tson @insynq I’m in!! Things are running slow, but everything seems to be there and ok. Best of luck to everyone who is still waiting.

Users should now be able to access applications like Office & Quickbooks on their iNSYNQ desktops. Our support team is staffed and ready to help w/any questions or issues. You can reach us 24/7 at 1-866-356-6420.

@RayFicken @ercpaltd Ray, sorry to hear that you're still having trouble logging in. We're still re-setting desktops manually for some customers. If you DM us your contact information we'll have one of our Directors get you someone in support who can provide further information on your specific case.

Thousands of iNSYNQ customers are back on their desktops, and we're continuing to accelerate the speed at which customers are restored. We are currently on pace to have all of our customers back up and running by the weekend. #insynqoutage blog.insynq.com/blog/update-on…

@indoorplants Hi Growing Roots, We're currently working on backups. Are you able to access your files and applications? If not, we can help. Please either DM me your name and phone or email e.luchansky@insynq.com (make sure to mention that you're @indoorplants on twitter.

@insynq I was promised my desktop would be up by Monday morning. I was able to log in after 3 attempts and there are no backup files in my folder. No one will answer repeated calls. What is going on??? I have serious work to get done.

@rh224 @TonyaLBaird Hi Ryan, I do show you as receiving the email telling you that you're back up (I'm sorry you haven't been seeing those emails). I just resent it to you. If you pass along your info to e.luchansky@insynq.com I'll have someone call you.

@DulisRene Hi Rene, We are aware of this issue on Macs and are working to fix it. We will keep you updated on progress.

@insynq I have one user who is on a Mac, they are able to access their files but unable to print. Is there anything special that needs to be done on their part?

@ercpaltd @RayFicken Hi Helene, Admittedly we are behind on calls as we have thousands of people gaining access & we’re juggling proactive calling with our support calls. You should have received an email, though. If you send your company name to e.luchansky@insynq.com we’ll get you the info you need

@insynq @RayFicken I have been following your very specific details to wait for a personal phone call to let me know I can access my system. After never getting a call but seeing this post just now i tried to login. I am in. But now my patience is ANGER. Why did I not get a call? You suck!!

@ItsMe_CeciliaB Hi Cecilia, we are unfortunately very backed up on support calls as many other customers are calling in, too. If you’d prefer not to stay on hold you can send us your name, company, phone number & question to e.luchansky@insynq.com & we will respond as soon as possible.