Helene Ellis-Rinner
155 posts

Helene Ellis-Rinner
@ercpaltd
CPA owner of local public accounting firm in Norwalk, Ohio. Specialize in Life and Estate Planning, Tax, Accounting, and Business and Personal Consulting.
Norwalk, Ohio Katılım Haziran 2010
178 Takip Edilen91 Takipçiler

@IRSnews I just had an encounter with an IRS agent who is either high or mentally not having all her faculties… how do I report? Of course I can’t get through again to someone else. But I got her ID number again after I realized there was something seriously wrong with her
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The #IRS has many resources – including tools, publications, forms and web pages – available in several languages. Watch: youtu.be/kWysQz_KNJ8

YouTube
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Just posted a photo @ Ellis-Rinner, CPA, Ltd instagram.com/p/CLNQHzdJFCSf…
Norwalk, OH 🇺🇸 English

@adammarkowitzEA Awesome! We partner with @Biz2Credit to help accountants. They're great!
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Received my first PPP approval through Biz2Credit. (Don't worry, I didn't use the AICPA's portal. That's where Kabbage is sending all of its new applicants.)
#PPP #TaxTwitter
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@Biz2Credit I am having major issues. I have submitted at least 9 applications on your platform. That is as far as I can go. I have no idea how to follow what is going on. My clients cannot follow. I have asked for help multiple times via email. I cannot do what they say I can do
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@villiotti_cpa @AICPA @Biz2Credit I still have no idea how to follow what is going on with my clients application. My emails are going in circles with these people. I feel awful I put my clients on this situation. I am so upset... phone calls get no answer. Emails do not help... this is a train wreck for me
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@AICPA I am EXTREMELY frustrated with @Biz2Credit. I can’t process PPP loans and no one on the support staff can help. I have twenty clients whose livelihoods are on the line and I paid $1,000 for a product that doesn’t work and no one can tell me why.
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@realDonaldTrump I see you’re mocking another lifelong Republican & military veteran who gave his service to our country, you 5 time draft dodging disgrace.
Here’s what ret Gen Colin Powell did say—“Trump is a national disgrace and an international pariah.”
He was right.
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@realDonaldTrump My college kid just finally realized this... The ball was really dropped here.

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@IntuitAccts That is an extreme price increase is all I'm saying. I am looking for other options personally.
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@ercpaltd Hi, Helene. It's our goal to provide the highest level of support along with adding in new features that can benefit you in getting paid sooner from your customers. To do this, we have to occasionally adjust our pricing. I'm here if you have any other questions. ^LB
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@IntuitAccts Can't respond to email received, but an increase from $1-$3 for QuickBooks Desktop Payments ACH Bank transfer is a bit extreme. Please explain why this pricing is so different than QuickBooks Online. Not every business is able to use Qbks Online.
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@insynq @RayFicken Oh I sent an email to him yesterday. Waited on hold for 5 hours also, only to finally hang up because clearly noone was going to speak to me. I still have not gotten a response from my email.
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@ercpaltd @RayFicken Hi Helene, Admittedly we are behind on calls as we have thousands of people gaining access & we’re juggling proactive calling with our support calls. You should have received an email, though. If you send your company name to e.luchansky@insynq.com we’ll get you the info you need
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Thousands of iNSYNQ customers are back on their desktops, and we're continuing to accelerate the speed at which customers are restored. We are currently on pace to have all of our customers back up and running by the weekend. #insynqoutage blog.insynq.com/blog/update-on…
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@insynq @RayFicken I have been following your very specific details to wait for a personal phone call to let me know I can access my system. After never getting a call but seeing this post just now i tried to login. I am in. But now my patience is ANGER. Why did I not get a call? You suck!!
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@RayFicken Hi Ray- nearly 100% of our customers’ desktops are restored. Files should be available and most have all of their apps. There’s still work to do to decrypt files and restore some applications. We’re working over the weekend and as quickly as possible to make this happen.
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@steague06 @rh224 @LauraW4tson Those customers who have been restored are able to login. Once your account is available the login page will work for you. We’re reaching out directly to customers as they are restored. blog.insynq.com/blog/update-on…
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@agitateduser1 @leporecpa @insynq I use QB Enterprise and see they offer cloud hosting through Right Networks. I will be looking into that.
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#TMobile You should be ashamed! I know I am, for ever thinking it would be ok to leave verizon for you. 😥
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Want to work while it is cold outside and the kids are in school, but have less hours and great flexibility in the summer? Resumes being accepted for a part time administrative position in our small, local CPA... facebook.com/12205042783186…
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