Islam Ibrahim

@vfsglobalcare Same robotic reply without any action.

Dear Islam, thank you for reaching out to us. Please be informed that your application continues to remain pending with the respective University/Issuing Authority, and we are still awaiting the necessary verification response from their end. Kindly note that VFS Global does not have control over the response timeline of the University/Issuing Authority. However, we will continue to monitor the progress of your application and undertake the necessary follow-ups wherever required. Once a response is received, the application will be processed accordingly. We appreciate your patience and understanding.

@VFSGlobal I’m facing an issue with my MOHESR application. Your email says my university hasn’t responded to the verification request, but my university confirmed they never received any request from VFS. I need someone from your team to contact me and help resolve this asap.

@vfsglobalcare حتى الان لم يتم انجاز معاملتي ولم يتم ارسال الشهادة للجامعة، رغم تأكيدكم اكتر من مرة بمتابعة الامر وانجازة خلال ١٨ يوم @VFSGlobal اتلقى فقط ردود الية من @vfsglobalcare بدون اي مساعدة او متابعة وبدون #خدمة عملاء اسوء معاملة من VFS وندمت على التعامل معكم @MOEUAEofficial

Dear Islam, we understand the importance of this matter to you. However, please note that the timeline is determined by the Issuing Authority and may vary based on their internal verification procedures. We are actively monitoring your application and will continue to follow up wherever required. We appreciate your patience and understanding.

@vfsglobalcare @vfsglobalcare @VFSGlobal Could you please expedite the process and treat this application as urgent please Kindly send an email to request the aproval asap Ref: VFS-202607-76695

@vfsglobalcare VFS Doesn’t care 🤨

@mohesruae @vfsglobalcare @VFSGlobal @Dubai_DED Seeking your kind assistance for the below Application number, please. Ref: VFS-202607-76695

@IslamM3889 @vfsglobalcare @VFSGlobal @Dubai_DED Dear Islam, Thank you for contacting us and for sharing the details of your concern. For assistance regarding your qualification-verification application,

@vfsglobalcare Please check my reply and assist

@IslamM3889 Dear Islam,​ we have replied to your concern via direct message.

@Y1987Hassan @vfsglobalcare Couldn't agree more. Their support is non-existent on every channel, you only get automated templated replies that never solve the actual problem. It is extremely frustrating.

@IslamM3889 @vfsglobalcare It's bad company and not trusted

@vfsglobalcare @vfsglobalcare I’ve been waiting at your office for a cancellation and refund, and the experience has been extremely disappointing. Very poor service, excessive waiting time, and a complete waste of customers’ time. This is not the level of service I expected. #CustomerService

@IslamM3889 Dear Islam, we've sent a reply to your question through a direct message.

@vfsglobalcare Please check DM.

@vfsglobalcare @mohesruae Check DM, please

@IslamM3889 @mohesruae Dear Islam, we understand your concern and are here to help. Please share your contact details (full name, phone number, and email address) along with some additional information pertaining to the application via DM to assist you further. x.com/messages/compo…