@HPIndia@IpsitaDasgupta सुनिए @IpsitaDasgupta जी, आपकी हायर मैनेजमेंट तो मुंह उठाए बैठी है, और आपका थर्ड-क्लास सर्विस पार्टनर 'Sysnet Global' कस्टमर से साइन करवा लेता है पर हक की CSO कॉपी देने के नाम पर भीख मंगवाता है!
वारंटी देनी है तो दो, नहीं तो साफ मना करो। ये घटिया और अनएजुकेटेड सर्विस बंद करो! ❌
वाह @HPIndia! क्या गजब का सिस्टम है आपका! 👏
पोर्टल पर वारंटी एक्टिव है, पर आपके स्टाफ को सीरियल नंबर मैच करना नहीं आ रहा। नया प्रिंटर रिप्लेस कर दिया, पर वारंटी पुराने से नए पर मैप करना भूल गए? अब कस्टमर से वो कागज मांग रहे हो जो होते ही नहीं! 🤡
और @IpsitaDasgupta
अगर आप अपने सब्र का असली इम्तिहान लेना चाहते हैं, तो बस @HP_India की कस्टमर सर्विस ट्राई कर लें! 🙃 आधा समय तो इनके चक्कर काटने और बहाने सुनने में ही निकल जाता है। @IpsitaDasgupta, वादे तो आसमान छूने वाले हैं, लेकिन ग्राउंड पर सर्विस बिल्कुल जीरो! #HPIndia#CustomerCareFail
If your life is too peaceful and you need a headache, just try @HP_India's support system.🤣You spend more time dealing with their endless excuses and runarounds than actually using the device. @IpsitaDasgupta, big promises in the name of service, but the result is absolute zero!
@JANTADINA@IpsitaDasgupta@EnriqueJLores@HP@jagograhakjago@JANTADINA We understand how important it is to have this resolved as soon as possible. We have highlighted your concerns with the concerned team, and they are actively working on your case. They will get back to you at the earliest with the next update and further assistance.
@HPSupport@IpsitaDasgupta@EnriqueJLores@HP@jagograhakjago Dear Mubarak, when my printer is clearly showing "In Warranty" on the official @HPIndia portal, what exactly are you validating? Customers don't upload warranty details there, your team does! Stop wasting my time with internal mess-ups and resolve this immediately
@IpsitaDasgupta
@JANTADINA Thank you for sharing your contact number via direct message. We have notified the team handling your case, and they will provide you with further updates at the earliest.
Steven_HP
@jagograhakjago@IpsitaDasgupta@HPSupport
Please do not buy any HP printer in the Bathinda area, because their service providers have hired 10th-pass people as engineers who don't even have basic knowledge of printers
@HPSupport@HPSupport@IpsitaDasgupta Due to the sheer negligence and lack of proper response from your service providers, 10 days of my valuable time have already been completely wasted How much more time do you require to resolve this issue?
@JANTADINA Thank you for the details. Your message has been shared with the higher support team, and they are working to resolve your case at the earliest.
Steven_HP x.com/messages/compo…
@HPSupport@IpsitaDasgupta
I am ready to join a conference call with you or any of your senior officials where these "engineers" can be questioned. I guarantee that they will be unable to answer basic technical queries.
You have hired a 10th-grade individual to provide technical service.
@IpsitaDasgupta@HPSupport
Case id 5161551788
"I have been trying to reach your team since yesterday. It is completely unacceptable and frustrating to be kept on hold for 15 to 20 minutes