JBL

@_Pottz Hello there, we'd like to work with you directly to address your concern, please send us a DM.

@JBLaudio My JBL Endurance Race 2 charging case experienced a severe thermal event while charging. This was a severe fire hazard that could have burned my house down if I didn't catch it in time. I need this escalated to your safety and warranty team for a replacement or refund

@deyrittick18 @JBLSoundIn @Harman Hello there, thanks for bringing this to our attention. We'd like to work with you directly to address your concern, please send us a DM so we can assist you further. Also, please confirm which country you are located in for our reference.

I’ve been using JBL for years and swear by the brand, but my JBL Tune 235NC battery has degraded after 2 year. Need help with a battery replacement to get my favorite buds working again! @JBLSoundIn @JBLaudio @Harman

@GraysOrbit7 You can certainly use it during your deliveries, but we highly suggest keeping it out of direct sunlight. Additionally, please avoid leaving the speaker inside a parked vehicle, as enclosed cars can trap heat and reach extreme temperatures that could affect the unit. [2/2]

So I bought the JBL extreme 3 for 115 (normally 280) definitely a good purchase. Now im afraid. to use it on my deliveries only because its going to be hot, will it be fine @JBLaudio can you answer this lol

@GraysOrbit7 Hi there, thanks for your question. Our JBL Xtreme 3 is designed to handle typical outdoor hot and cold weather just fine. However, we don't recommend exposing it to extreme conditions. [1/2]

@robamusmaximus Hello there, thanks for bringing this to our attention. We'd like to work with you directly to address your concern, please send us a DM so we can assist you further. Also, please confirm which country you are located in for our reference.

@JBLaudio I really liked this speaker. Today, I heard a loud pop and went to find the speaker smoking. But it wasn’t done yet…

@parihar_animesh Hello there, thanks for bringing this to our attention. We'd like to work with you directly to address your concern, please send us a DM so we can assist you further. Also, please confirm which country you are located in for our reference.

@JBLaudio I am really appalled at the quality of your speaker bar. Bought one in sept 2024 and in one and a half year the mother board has gone twice. Pathetic is the only word I have for the quality. My Sony system lasted me for ages with no problems. Hope you can resolve.

@JimJimslater69 Hi, Jim. Thank you for reaching out. Our JBL Tune Flex is designed to be used for connecting with any source device for streaming audio/music. You may encounter audio-video delays when you're using it with video content since the unit doesn't have an aptX HD low-latency codec.

@JBLaudio just got a set of your tune flex earbuds they are nice but the audio and video are out of sync,is there an easy fix for this thanks

@Mirataen Hello there, thanks for reaching out. We have sent you a DM, please check your inbox.

@JBLaudio I just pulled them out the case from charging ALL DAY. WTF 🤦🏽‍♂️💔

@kaiannpepper Hi there! Thanks so much for reaching out. We’d like to learn more about your concern so we can assist you properly. Please send us a DM.

@cacophony_5 @HarmanIndia Hello there, we noticed that you are located in India. We're looping in our colleagues from @JBLSoundIn. You may also send them a DM for assistance.

@JBLaudio @HarmanIndia really disappointed with your warranty services! Your product stops working and when warranty is claimed via your link you tend to negate the disposal video. I need support for this ASAP. #consumer

@QSoooooHandsome Hello there, thank you for letting us know. We'd like to work with you directly to address your concern, please send us a DM along with the product you're referring to so we can take a look into it. Also, please confirm which country you are located in for our reference.

@JBLaudio I should not be hearing human sounds while listening to music fix it that’s creepy

@BluebirdRichie Hi Rich, you have reached the US Harman customer support team. For further assistance, please contact our team in your region via this link: bit.ly/3V5Asmw

@JBLaudio @JBLaudio are you going to respond to this? Great customer support you have!

@JBLaudio can you explain why all UK retailers have jacked the price of the Charge6, including yourselves, since yesterday? I was waiting until pay day but this is scandalous, I'll have to go with another brand unless you can do something about it

@bastiansuivera Hi Bastian, thanks for your feedback. We appreciate your input, and we'll make sure to forward it to the appropriate team.

@JBLaudio we need a better USBC earphones here in LATAM than the 310C, they sound kinda meh, you can do much better, I'd pay double if the audio quality is doubled and the plug is hopefully replaceable, but not a must, mostly audio quality

@elontusk666 Hi Elon, we sent you a DM. Please check you inbox.

@JBLaudio Ok that person was useless! My headphones should never be in monotone who would even need this feature and it shouldn't be v the default. Also i should be able to control this feature with a simple on/off mono switch in app no? Who do I contact?

He put the JB in JBL 😮‍💨

@tsukihomie Hello there, thanks for reaching out. We have sent you a DM, please check your inbox.

@JBLaudio Please help mez my live beam 3 case is not working! First the touchscreen stopped working, then the display stopped working, and now I won't even charge my headphones what gives? I have warranty on this.

@harkirandeep Hi there, you have reached JBL Support in the US. For further assistance with your concern, please contact your local support here: bit.ly/4eNsU3h

@JBLaudio I bought jbl sound bar sbs550 after 6 month it’s spoilt . No service station near me in Batam Indonesia . How is that possible . How is the customer service so poor

@elontusk666 Please contact our customer support team instead via this link: bit.ly/3T2Wzcy

@JBLaudio It wont let me message you

@elontusk666 Hi Elon, we’d like to work with you directly to resolve the issue with your unit. Please send us a DM.

@JBLaudio Hey @JBLaudio why do my Tune Flex 2 keep going to mono with no feature in you app to turn on off fix it now!

@Savvy_Customer Hi there, thanks for reaching out. We'll need some details from you so we can look into it. Please send us a DM for further assistance.

@JBLaudio What's the idea of including a voucher code on the JBL Go 5 for this weekend when the voucher code doesn't get applied to any attempted purchases????? 🙄 #JBL

@QSoooooHandsome Hello there, thanks for bringing this to our attention. We'd like to work with you directly to address your concern, please send us a DM so we can assist you further. Also, please confirm which country you are located in for our reference.

@JBLaudio I should nkt be hearing human sounds while listening to music fix it that’s creepy