JD Williams USA

@mazzerpayne Hi, we do apologize for any stress and inconvenience this may have caused you. Kindly send us a DM with your full names, full address, customer number and one of the following: your email address, your telephone number or your date of birth. Looking forward to your response.

@JDWilliamsUSA is there a uk phone number I have been all over Asia no one can help or understand me I am wanting a delivery date for my sofa it’s not too much to ask is it ,I’m fuming

@watton2_karen Hi Karen, I am sorry that your query was not sorted. I'll need to take a closer look at this for you. Can you DM us your customer number, full name and full address and your date of birth or telephone number for security reasons? Looking forward to your response

@JDWilliamsUSA I've been in contact with customer services twice since I posted this , with promises of a complaint being raised and an email to send in proof of being faulty and again nothing. I was going to ask for a replacement but now it can just go back and I'll get a bed elsewhere

@JDWilliamsUSA 3 times I've contacted customer service about my faulty bed, each time someone will contact me within 3 working days and each time nothing.

@WillsherPlur Hi there, Thanks for getting back in touch, I'm so Glad to hear you are now able to access the website. If you need anything else please get back to us. Welcome to the Family

@JDWilliamsUSA An update souled the problem

@JDWilliamsUSA if somebody trying to stop me spending My over a thousand pounds worth of credit because I can't get access to my account I can log into the app but the account is a broken

@BeautyTies ❤️

@brewerbabe60 Hi Lorraine You've come through on our USA page, please could you send your DM to @JDWFashion so we help you Thanks

@JDWilliamsUSA I sent you a DM yesterday, guess what? No response 🤷‍♀️

@JDWilliamsUSA customer service unhelpful!

@Kiaranicole_x Please could you also let us know that you are contacting us regarding a missing parcel, as the message will come through on a new thread! Thanks

Bare of my packages are being held up @OfficialPLT @SHEIN_Official @JDWilliamsUSA where are my things ? I’m due to be naked this Christmas/new year’s

@Kiaranicole_x Hi Kiara, Please could you send us a DM @JDWFashion (not this page) confirming your account number, full name, address, and postcode, so we can look into this for you? Thanks!

@julie_lwood HI Julie, We are sorry for the disappointment, discounts and promotional offers are subject to the terms and conditions.

@JDWilliamsUSA feel showed at spending in nice@bed to get 15 off in December. You have to spend £50 abs half the items in my basket didn’t qualify in the offer. Feels like a scam to make which I fell for not happy

@dom123dud Hi If you still need assistance with this please private message us with your full name, address and customer number.

@JoshP1122 Hi Josh, We are unable to see this DM, please could you send it to us again, but make sure it isn't to the USA page, but our @JDWFashion page. Thanks!

@JDWilliamsUSA I have DM you. Thanks for the reply!

@BBCWatchdog please can you investigate Evri! It seems a number of customers are experiencing the same problem where they are just keeping parcels for weeks on end with no attempt or intention of delivery and no way of contacting anyone😒

@april46racing If you still need assistance with this please private message us with your full name, address and customer number.

Reviewed Ambrose Wilson - ambrosewilson.com. Items returned - still being charged reviewcentre.com/online_clothin… @JDWilliamsUSA

@JoshP1122 Hi Josh I'm so sorry about this. So I can look into this can you please private message me your customer number and full address including your postcode. twitter.com/messages/compo…

@katiebentley0 @BBCWatchdog @JDWilliamsUSA stil waiting for my parcel no attempt to deliver and I paid for next day. Where is my parcel?

@mrmonk36 HI Martin, We are sorry to hear this, Please could you send us a DM message including all the details here: Full Name (as register on your account) Account Number Address & Postcode

@mjb8028 Hi Mark, We're sorry to see this. Can you send us a DM with your customer number, full name and billing address, including your postcode please, so we can assist you with this. Thanks.

And you wonder why #Hermes / #Evri have a bad name… this is a driver that according to our local Facebook page she’s pretty much a saint and can’t do anything wrong… except her driving is atrocious and this is how a parcel from @JDWilliamsUSA (think that’s right) has been

@auntie_abba Hi Abbey, Thanks for messaging us, unfortunately we're unable to confirm if we'll be getting these shoes back in stock. Please keep an eye on our website for future stock updates. Thanks

@GerrardMaynard Hi Gerrard I'm happy to help. So I can look into this can you please private message me your customer number and full address including your postcode. twitter.com/messages/compo…

Hermes better come and take this freakin’ parcel straight back to @JDWilliamsUSA. 🥵

@Lor3wright922 Hi Lauren, We'd love to hear more about your query. Could you send us a DM with more details please? Thank you.

@JDWilliamsUSA itl be great if your company would stop basically stealing a customers company 👋🏼!!