JLO BEAUTY

@nikos_a @nikos_a 💛✨ Shop #JLoBeauty online at Macys.com, Amazon.com, and Revolve.com.👏

@jlobeauty will be jlo beauty available in Europe finally or it will be shut down like rumors say ?

@BougieHippie @bougiehippie I'm sorry, we recommend that you visit jlobeauty.com/?uci=US-JL-O-S… to order online. 💛

@jlobeauty, do you have a pr list!? If so, can I be added!?

@BougieHippie @JLo Hi there. Send us a Private Message and we'll provide more information! Shop #JLoBeauty online at JLoBeauty.com, Macys.com, Amazon.com, and Revolve.com. You can also shop in-store at your local Macy's 👏 💛

I finally ran out of my overnight cream & serum by @jlobeauty. Went to Sephora; they no longer carry it! Wtf!? @JLo pls send me a replenishment! What imma do now!?

@heatherlbarclay @heatherlbarclay We’d like to personally investigate your concern. Please send us a private message with your order details. We’d be glad to look into this for further help!

@thatmom80 @JLo @thatmom80 We're so sorry to hear about your recent experience! We encourage you to stop using the product(s) that you're having difficulty opening and we will personally investigate this issue. Please email us at customerrelations@jlobeauty.com and we will be in contact ASAP.

I know she’d probably never see this @JLo @jlobeauty but I can’t get my product bc the lid always get stuck& eventhough I have no nails.It breaks the little ones I have.I can’t afford to keep buying it.Wish,they would fix that :( . I really loved it. #jlobeauty

@LeaForever84 @JLo @leaforever84 💛 Currently, JLoBeauty can be purchased in Canada at Sephora. In the meantime, we’re hustling behind the scenes to bring that JLo glow to even more international markets. Stay tuned!

Does jlo beauty not ship to Canada anymore? @JLo @jlobeauty

@sabz105 @JLo @sabz105 @jlo JLo Beauty is not yet available outside of the US, Canada, or Mexico, but we're working hard to make your dream a reality! Stay tuned! 👀

@JLo @jlobeauty When can we buy JLO beauty products in the UK? I would love to be able to buy them soon!! ❤️❤️

Besos for all of you 🤩 shop our @jlobeauty Beso Balm restock before it sells out again! #ThisIsMeNow jlobeauty.com/products/beso-…

@productthespic @productthespic We do offer a 60-Day Money Back Guarantee less s/h on every product even if the bottles are empty. So that we may locate you in our system, will you please send us a DM with the full name used when you ordered, with the complete billing address and email?

@jlobeauty I want my $ back and I don’t want to have the hassle of shipping them back at a restocking fee. This is not my fault.

@jlo for the 2nd month in a row my card was charged after I purchased a set. I never signed up for auto ship. I called after the 1st incident and was told this would not happen again after “removal” of the auto ship help! @jlobeauty

@LoveRunandPray @JLo @loverunandpray Thanks for the idea! We're working to find new packaging. 💛 Product duration can vary based on usage. Our membership is a great way to get easy, at-home delivery of your items on a schedule that keeps your skin glowing! ✨

@jlobeauty For the "that jlo glow" can we plz change the packaging? You can't tell how much product is in the bottle. How do you know when to order more or how much you're using versus how much you have? Also the top is designed to look and feel like a twist top but it's not😅 @JLo

✨✨GLOW. ALL. OUT.✨✨ You heard us! Glow all out for your loved ones (or yourself) this holiday season. Our Holiday Gift Guide is officially live on JLoBeauty.com with gifts of glow for everyone! Shop one of our EIGHT sets exclusively on JLoBeauty.com 🤍

@webweavingfan @webweavingfan We tried to send you a DM but it won't allow us to do so. Sorry for any inconvenience. We don't want you to respond with any personal information publicly so give us a call at 1-888-853-3156 Mon-Fri 9am-5:30pm EST. We look forward to helping with a solution! 💛

@jlobeauty It won’t let me dm you, my DMs are open though

Don’t ever buy from @jlobeauty, I purchased items ONE TIME almost 4 months ago and they still keep trying to charge me for items I never ordered. Their customer service is shit and so is their product. Fuck you.

@AndrewD4133 @andrewd4133 We understand your frustration and we apologize for any confusion this has caused. It sounds like you may have had an installment payment left due even after cancelling your upcoming shipments. Once all installments are paid you will see no further charges.

Woke up to another charge from @jlobeauty after I cancelled my subscription for my mom. I am now declaring war against Jennifer Lopez Andrew Dismukes vs Jennifer Lopez. Fuck that bitch.

@JACS1924 @kellyseverseike @Sephora @jacs1924 We'll still be available online at Sephora. Please don't hesitate to reach out if we can help with any questions.

@jlobeauty @kellyseverseike @Sephora Thanks! Its a pretty big main store in Old town pasadena, ca so I was just really surprised her line was no longer carried there. But it will continue to be available online at sephora? I just wasnt sure if you were phasing out of Sephora stores entirely?

@JACS1924 @kellyseverseike @Sephora @jacs1924 We're sorry to hear that! Our products can be found in select Sephora stores. You may want to call and check if a certain store carries it, before going. You can also purchase the products online through our website and Sephora online.

@kellyseverseike @jlobeauty @Sephora I wonder if they are no longer going to carry it? Local sephora no longer carries any of her products. 😥

@EduvijezS @eduvijezs We're sorry, we were not able to send a private message to you, but we would like to help. Can you send a private message to us with the name, email address and billing zip code used to place the order so we can locate your account in our system?

“People underestimate me. They always have, and maybe that's for the best. It's fun to prove them wrong.” - Jennifer Lopez 😉 Prove them wrong this #MotivationMonday.

@EduvijezS @eduvijezs We're sorry to hear about your experience and we would like to help. We will be sending you a private message shortly.

@salexander4500 @salexander4500 We're very sorry to hear that. Have you tried reaching out by phone to our customer service team? One of our representatives will be happy to help! You may also want to check your spam folder as our emails will sometimes be sent there.

@jlobeauty I emailed last week and still haven’t heard back

@UGotTheRight_1 @JLo @ugottheright_1 Thanks for the suggestion! 💛 Most of our facial products are designed to be used on the neck too, so we've got you covered (literally). 😉 We've passed it along to our team though! ✨

Imma need you to come out with a product for the neck queen @jlobeauty @jlo 💋

@salexander4500 @salexander4500 Yes, it's CustomerRelations@jlobeauty.com You can also call customer service at 1-800-704-7551 💛

@jlobeauty It says jlobeauty is unable to receive messages. Is there an email address you can share I can reach out to?

@salexander4500 @salexander4500 We do apologize, we are unable to send you a private message because of your settings. If you will send us one, we'd be happy to reply. 💛

@jlobeauty First time shopper for JLo Beauty and wanted to send in a complaint, but unable to find a customer service email on the website. Please let me know how I can contact someone. Thanks