Jane Trathen

@CityPowerJhb What about Kew?

#CityPowerUpdates #InnerCitySDC We are aware of an outage affecting customers in Houghton, Killarney and surrounding areas. Operators have been notified and will be dispatched to site to investigate the cause of the outage. Customers will be updated as more information becomes available. We apologise for the inconvenience caused. Customers in the vicinity who are without power are advised to log calls at citypower.mobi or call 011 490 7484/ 0800 202 925 or call our toll free line on 0800 003 156. For more updates, please follow our WhatsApp channel at:whatsapp.com/channel/0029Va… ^KM

@CityPowerJhb Power just went off in Kew?

#CityPowerUpdates #AlexandraSDC Gresswold Substation: Full supply has been restored to customers in Bramley, Bramley Park, and the surrounding areas. The outage resulted from a double cable fault. We thank you for your patience and sincerely apologise for the inconvenience caused. Follow the Alexandra SDC Outage Updates channel on WhatsApp whatsapp.com/channel/0029Va… well as on social media @CityPowerJhb. For isolated individual calls and any other electricity-related queries, customers are advised to log calls on citypower.mobi, call 011 490 7484 or the Call Centre on  +27 80 020 2925. For updates/escalations of logged calls, please dial our toll-free number 0800 003 156, which operates daily between 06h00 and 18h00.^HN

@CityPowerJhb No power in 5th Road Kew

#CityPowerUpdates #AlexandraSDC *Alexandra SDC Outage Update* *Gresswold Substation* Repairs are progressing well, and the team anticipates full restoration of the power supply by 18:00 this evening, provided no challenges arise. The power supply has been restored up to 89% for customers in Rembrandt Park Ext 4, Rembrandt Ridge, Lyndhurst, Whitney Gardens Ext 4, Whitney Gardens, Bramley View, Kew, Corlett Gardens, and possible surrounding areas. The remaining seven load centres will be off until repairs are done. Developments will be communicated in subsequent reports. We apologise for the inconvenience caused and appreciate your patience. *Note: To avoid the risk of potential damage or inrush current incidents during the restoration process, customers are requested to unplug all electrical appliances during outage* .^KK

@CityPowerJhb No power in Bramley View and Kew: please let us know what’s happening?

#OutageUpdate #CityPowerUpdate #ReuvenSDC Reuven SDC Outage Update Date: 23 July 2025 We are aware of an outage affecting customers in Aeroton and possible surrounding areas. Operators have been notified to investigate the cause of the outage. More information will be provided in subsequent reports. We apologise for the inconvenience caused. For isolated calls, customers are encouraged to log calls on citypower.mobi or 011 490 7484. For updates/escalations of logged calls, please dial 0800 003 156. ^OS

@raydy543 @CityPowerJhb Power also off in Kew

@CityPowerJhb Power just went out in Glenhazel. Please advise. CPWEB4713616

#CityPowerUpdates #RoodepoortSDC Tshepisong Line D : The team is currently on site isolating the burnt transformer (TSS). Restoration will commence once the isolation process is complete. Affected customers will be updated on developments We apologise for the inconvenience caused. For isolated individual calls and any other electricity-related queries, customers are advised to log calls on citypower.mobi or through our call centre on 011 490 7484 /0800 202 925. For escalations contact our call toll-free line on 0800 003 156 Updates will be also available on our WhatsApp channel : whatsapp.com/channel/0029Va… ^HN

@RakheeSeev @CityPowerJhb Also power out in Kew

@CityPowerJhb There's no power in Corlett Gardens. What seems to be the problem, ref is CPWEB4702130.

#CityPowerUpdates #PlannedMaintenance #AlexandraSDC REGION E Please be reminded of a planned maintenance scheduled to take place on the 25th of June 2025, at Alexandra Substation. The interruption will take place between 08h00 and 16h00. ^RM

@CityPowerJhb Why is block 9 still off? Supposed to be back on by 18:30!

#CityPowerUpdates #Loadshedding Stage 4 Loadshedding has been implemented from 00:30 on Monday until further notice. For a full loadshedding schedule please click on the link below citypower.co.za/customer-servi… ^NT

@CityPowerJhb Kew has had no power since 9 this morning. What about an update??

#CityPowerUpdates #AlexandraSDC We hereby acknowledge an unplanned power interruption at Gresswold Substation (Crystal Gardens distributor). Operators will be notified and dispatched to investigate the issue. The affected areas include: -Bramley view ext.8 -Bramley view ext.9 -Lombardy west -Whitney gardens ext.10 -Whitney gardens ext.2 -Bramley view ext.4 -Bramley view -Bramley view ext.1 -Kew -Casey park -Bramley manor ext.1 Further details to be communicated once the outcome of the investigation is known. We regret the inconvenience caused. For isolated calls, customers are encouraged to log calls on citypower.mobi or 011 490 7484. For updates/escalations of logged calls, please dial our toll-free number 0800 003 156 which operates daily between 06h00 and 18h00. Follow the Alexandra SDC Outage Updates channel on WhatsApp: whatsapp.com/channel/0029Va…. ^IM

@CityPowerJhb What’s happening with Kew please?

#AlexandraSDC #CityPowerUpdates #CityPowerOutages City Power Alexandra Service Delivery Centre (SDC) is addressing 177 open calls. We will continue to update affected customers on progress in our WhatsApp channel at whatsapp.com/channel/0029Va….^GR

@CityPowerJhb Please could we have an update! You haven’t responded for over four hours!

#CityPowerUpdates #CityPowerOutages #AlexandraSDC Gresswold Substation: Please note that City Power transmission line technicians and City Parks are on site clearing the tree from the 88KV transmission line. After power failed affecting customers at Athol, Wynberg, Bramley, Lyndhurst, Glenhazel, Kew, Corlett Gardens and surrounding areas. Sebenza transmission line No2. will also be isolated for approximately two hours, allowing City Parks to safely clear the tree on the line. Areas affected by line No2 will be: Savoy Bramley Lombardy East Rembrandt park Lyndhurst Kew An estimated time of restoration has not yet established. Affected customers will be updated on developments made. We apologize for the inconvenience caused.^NM

@JHBWater What about a Friday morning update? No water in Kew since Wednesday afternoon and it’s still off!

#JoburgUpdates #SystemsUpdate ^A

@JHBWater Still no water in Kew; what are you guys doing?

Update: #Palmiet system #JoburgUpdates ^N

@WiddecombeB @MeghansMole 😂😂

If this is what “thriving” looks like I don’t want it Yeeeeesh 😳😳😳

@JHBWater Supply not actually normal; very low pressure this morning in Kew.

#JoburgUpdates #Randjieslaagte ^X

@CityPowerJhb Kew came and tripped again! What are you people DOING?????

#JoburgUpdates #AlexandraSDC Westfield substation: The area wide outage affecting East Bank and West Bank will be attended after repairs of the current running outages. Affected areas include Sandringham and modderfontein. Gresswold substation: There is an outage affecting Kew, Bramley View and Lombardy West. Operators still busy investigating. Customers who are affected by this outage will be updated as soon as more information becomes available. Apologies for the inconvenience caused^LT

@CityPowerJhb Kew power came on for less than five minutes and it’s off again! Sort this out, we’ve had our load shedding slot!

#JoburgUpdates #CityPowerUpdates #Inner-City Gresswold Substation: Sandringham distributor tripped interrupting the power supply to customers in Sandringham, Glenhazel, Silvamonte, Sydenham, Sunningdale and surrounding areas. The outage is as a result of multiple cable fault, repairs are complete and ready for restoration. Power will be restored after the current loadshedding slot. We again apologise for the inconvenience caused.^NM

@CityPowerJhb Please restore block 8!

#JoburgUpdates #CityPowerUpdates #Loadshedding Stage 3 has been implemented from 16h00 Thursday afternoon until 05h00 on Saturday, as per Eskom’s directives. ^NT

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@CityPowerJhb What is going on with block 4? Power came back on and then off, just like last night! You guys are messing with us. How do we cook?

#JoburgUpdates Loadshedding #Stage4 will be implemented at 16h00. Blocks 16, 4, 8, 12 to be affected from 16h00 until 18h30. ^NT

@CityPowerJhb Please sort out Block 4, power came on for two minutes and went off again. What now?

#JoburgUpdates #CityPowerUpdates #Loadshedding schedule for today.^GR