JV Duque

@meralco no electricity in Xavierville I, Bgy. Loyola Heights, Q.C.

@VicsCantina I loved your videos. You were my go-to reviewer before I bought any Star Wars Black Series figs.

According to YouTube I’ve created 950 videos. But I can’t remember more than a handful of them. Either way, sorry for all the torment.

@meralco What I assessed is that only our street lost power. Neighbors on other streets have electricity. Hope you can send technicians to check.

@JVDuque We are sorry that you have experienced this power interruption, @JVDuque. Upon checking, we have no reported service interruption and scheduled power interruption in Xavierville 1, Loyola Heights, Quezon City as of the moment. 1/2

@meralco just lost electricity st Xavierville I, Loyola Heights, Q.C. Is there a scheduled power interruption?

@meralco Lost electricity around 12:30am at Loyola Heights, Q.C. What's the status on this? #TyphoonKarding

@PLDT_Cares finally 3rd party technicians arrived today since I called last Wed to report our issue of no internet/landline. I specifically told people I talked to that modem was dead. All these guys who came today did was verify that our modem was dead. Still no internet. Fail!

"Your reported concern is still being addressed. We will give you an update at the soonest possible time. Thank you." @PLDT_Cares it's been 3 days and I need internet for work. Best way to address my concern is come to my house and check/replace modem that is dead.

@SophiaFloersch @EuropeanLMS @APRacingTeam Congratulations!!!

Yessss. We did it!🏆🏆🏆 So fantastic. History. @EuropeanLMS @APRacingTeam #sophia #racegirl #dedication #loveit

@davanita Don't take burnouts lightly. Take a break. Sick leave.

@jojami But of course you deserve a big pat on your shoulder coz you're doing great at it!

@jojami I know. I hate numbers and for some time I was finance officer of the company I worked for. It destroyed me. Haha

@jojami Always take a break from your computer every 15 to 20 minutes and look out the window at distant objects to relax and exercises your eyes.

@MaleficentModel Oh no! No message from them at all? Hope you get back on IG soon.

@MaleficentModel I'm still able to view your IG.

@PLDT_Cares Thank you for finally restoring our landline and Internet connection on the 3rd day.

@JVDuque We sincerely apologize that you're experiencing trouble with your landline and internet connection, JVDuque. We're here to help. Kindly send the following information via DM so we can check and assist you accordingly: Area Code + Telephone Number Mobile Number Thanks! - Jesyl

@PLDT_Cares why is our phone line and Internet down even if we're updated in our payments? It stopped working earlier this morning. Please fix this.

@PLDT_Cares Check your DM and please RESPOND Jesy!

@PLDT_Cares Please check your DM!!!! I've sent that information yesterday already!!! Are you even focusing on your customers???

@PLDT_Cares Is there any update why you cut our service even when we're fully paid?

@JVDuque Hi @JVDuque! We know this can get frustrating, and we want to help you out with your concern. We will look into this as soon as possible. Thank you for your patience. - Anna

@PLDT_Cares Day 2 of no landline and Internet despite our bill being updated on time regularly. At least 5 different people from your staff have asked the same info over and over even when I sent the info via DM as it was requested by the 1st one. Still no update & resolution to our problem.

@JVDuque Hi, @JVDuque! Thank you for reaching out to us. We'd like to help you with your concerns. Send us the following information via DM: - Area code + Telephone number - Mobile number - Email address associated with your account Thank you! - Kit

@PLDT_Cares How many more different employees will reply to my tweets and ask for he same information I already DM'd more than 7 hours ago??? So far Rhina, May, Ian, Ramil and Kit have all asked for the same information & none of them have followed through in fixing the problem I mentioned.