JabraSupport

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JabraSupport

JabraSupport

@jabrasupport

Welcome to @JabraSupport. The official feed for customer queuries. We strive to respond within 12 hours.

Global Katılım Temmuz 2009
88 Takip Edilen4.3K Takipçiler
Nadav Gur-Arieh
Nadav Gur-Arieh@CodingSimba·
@jabrasupport I've made a terrible blunder, the case of my elite 10 found itself in the washing machine. The buds were not damaged. Is there no way to order a replacement case? You made the world's best earbuds and then stopped making them? I'd order another pair if I could😭
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JabraSupport
JabraSupport@jabrasupport·
@CodingSimba Hi, thank you for reaching out. It is unfortunate to hear what has happened to your Jabra Elite 10 charging case. While we no longer carry full unit and accessory stock for our Elite and Talk devices, you may be able to find them through other authorized retailers. Thanks again.
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JabraSupport
JabraSupport@jabrasupport·
@NEVERBOW Hello P K - We have responded to your direct message. Thank you.
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P K
P K@NEVERBOW·
@jabrasupport You can’t send pictures of what I’m looking for to buy through private direct messages. This is what I’m looking for. I already have the Jabra device. I need the earpiece. Amazon does not sell it. Your company does not sell it.
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TyrannicalMrsMae
TyrannicalMrsMae@MaeBkool·
@jabrasupport Just got a new pair of 45e headphones. They do not stay connected, and disconnect and reconnect every 10-15 seconds. They have done this since the day I opened the box. I have done all the troubleshooting and nothing has fixed it.
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JabraSupport
JabraSupport@jabrasupport·
@NEVERBOW Hello P K - We have responded to your direct message. Thank you.
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P K
P K@NEVERBOW·
@jabrasupport so this is the earpiece I’m looking for. I already have the job for supreme. I already messaged the company directly.
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JabraSupport
JabraSupport@jabrasupport·
@tsukikai_hitoyo Hello! While Jabra has discontinued the Elite product line, we continue to offer true wireless earbuds, such as the Jabra Evolve2 Buds. Send us a DM if you have any questions! Thank you. bit.ly/1U9GdeN
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月飼ひとよ
月飼ひとよ@tsukikai_hitoyo·
Jabraは完全ワイヤレスイヤホンからは撤退してそう…?
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JabraSupport
JabraSupport@jabrasupport·
@shitimenhachime Hello 丸呉須盧 - We are sorry to hear that you are having this experience. Please send us a direct message so we can gather additional information and assist you. Thank you. bit.ly/1U9GdeN
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丸呉須盧
丸呉須盧@shitimenhachime·
jabraのイヤフォン片耳だけ聞こえなくなって悲しい😭
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JabraSupport
JabraSupport@jabrasupport·
@RubyDiamondssss Hello ruby - We are sorry to hear that you are having this challenge with your Jabra device. Please send us a DM as we would love to help. bit.ly/1U9GdeN
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ruby
ruby@RubyDiamondssss·
Jabra ini blm ada setahun udah rusak, padahal beli ini sangat tidac murah bagi aku, padahal dulu aku rekomenin ke orang2 eh langsung kena ain 😭 mending eggel jauh lebih awet, tapi skrg lagi pake earfun pro 3 sih
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JabraSupport
JabraSupport@jabrasupport·
@omanuke @jabrasupport Thank you for your reply. We are glad that you were able to locate the user manual. We also appreciate your feedback regarding the order of the documents, and we will pass it along to the appropriate team for consideration. Thanks again.
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JabraSupport
JabraSupport@jabrasupport·
@omanuke Hello omanuke ᯅ - We are sorry to hear that you are not fully satisfied with your Jabra Evolve3 85. If you have any concerns, please contact our Support Team for assistance. Thank you. bit.ly/4cowNKx
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JabraSupport
JabraSupport@jabrasupport·
@omanuke Hello there - Thank you for the update. We are glad that you were able to get your microphone working again. For the user manual, this can be found on the Jabra Evolve3 85's support page under the documents tab here: bit.ly/4sgk69q. We hope this helps.
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JabraSupport
JabraSupport@jabrasupport·
@HolyGold Hello HolyGold - We are sorry to hear about your Jabra Elite 10. We suggest that you try resetting your Elite 10 (bit.ly/4bLTGpQ). Contact our Team if you have any further concerns. Thank you. bit.ly/482lHWM
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HolyGold
HolyGold@HolyGold·
Jabra elite 10のバッテリーがヘタって来てて2、3時間で「battery low」って言われるので新しいのを考える イヤホンずっとJabraだったから悲しみ
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JabraSupport
JabraSupport@jabrasupport·
@busajosecarlos @JabraHeadphones Hello busajosecarlos - We are sorry to hear that you are having this experience with the battery in your Jabra Elite 5. Please send us a direct message so we can gather additional information and assist you. Thank you. bit.ly/1U9GdeN
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busajosecarlos
busajosecarlos@busajosecarlos·
@JabraHeadphones Hello, my name is Josomar. I have a Jabra Elite 5 Bluetooth headset that I've had for two years, and the battery no longer lasts even an hour. How can I replace the battery? My cell phone and WhatsApp number is +5519997727076. I await your reply, thank you!
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JabraSupport
JabraSupport@jabrasupport·
@roger28041 @jabraenhance Hello KARTIKE SINGH - We are sorry to hear about your experience. It appears that your support request was opened recently, and our team is working to find a solution. Please send us a DM if you have further concerns (bit.ly/1U9GdeN). Thank you.
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KARTIKE SINGH
KARTIKE SINGH@roger28041·
@jabrasupport @jabraenhance I had purchased Jabra elite 3 earbuds it had 2 year of warranty but after 1.5 year issue started arising i replaced my earbuds 2 times and when again the 2nd earbud showed issue jabra didn't ever responded to me and no place to register complaint again
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JabraSupport
JabraSupport@jabrasupport·
@moggytama1 Hello! Ear cushions for most Jabra models are replaceable. You can find more information on the Jabra website at bit.ly/40VnHyB or contact our Support Team for assistance. Thank you.
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moggy_tama🍡jojoanime
moggy_tama🍡jojoanime@moggytama1·
Jabra、2年後にはこうなって買い換える。もう5台目くらい🥲
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JabraSupport
JabraSupport@jabrasupport·
@fgvg165357 Hello fgvg - We are sorry to hear that you are having this challenge. Please send us a direct message so we may gather additional information and assist you. Thank you. bit.ly/1U9GdeN
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fgvg
fgvg@fgvg165357·
@jabrasupport Hello, why is my jabra evolve2buds after the firmware is updated to version 1.2.5, you can't play music on both headphones at the same time? There must be no sound in one of the headphones when the music is played. What am I supposed to do?
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JabraSupport
JabraSupport@jabrasupport·
@Helen_Tech Hello おむらまさひで(HelenTech) - You are welcome. We are here to help, so please reach out with any other questions, either here or to our Online Support Team at bit.ly/1U9GdeN.
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おむらまさひで(HelenTech)
Jabra Evolve3 85 の充電スタンドは、見た感じ Evolve2 65 Flex のときと同じように Qi 汎用ワイヤレス充電器だろうから、本体だけでいいよな
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JabraSupport
JabraSupport@jabrasupport·
@ArmandoVidaurri Hello Mando - We apologize for any inconvenience. It does take some time to establish the Bluetooth connection between your device and your Jabra product. Please send us a direct message if you have any other questions. Thank you. bit.ly/1U9GdeN
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Mando
Mando@ArmandoVidaurri·
@jabrasupport I find kinda annoying when headset connecting takes a seconds and then a voice says “one device connected”… can’t you connect instantly? I just lost a few seconds of my song
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JabraSupport
JabraSupport@jabrasupport·
@rafa_aiai Hello, ラファ- We are sorry to hear that you are having this challenge with your Jabra Speak devices picking up voices from other rooms. If we can assist you in any way, please do not hesitate to reach out to our Enterprise Team. They are happy to help! bit.ly/4kSxoXq
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ラファ@生成AI導入に悩む情シス
会社の会議室にはJabra speak2 75、Jabre Speak510などを設置しているが、会議室の壁がやや薄いせいか、隣の会議室で大音量で喋る人がいるとその人の声を拾いまくってしまう。 Teamsの音声分離を設定してからはその頻度が減った気がするが、単に声の大きな人が出社してないだけの可能性もあるw
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ラファ@生成AI導入に悩む情シス
リモート環境でWeb会議の品質が悪いのはストレスになるのでマイクのノイキャンは超重要。参考になる。 ただ、私はShokzのOpenComm2とPolyのVoyager Focus2を使い分けてるが、子供の声は普通に拾われてしまう(声質が似てるから?)ので、最近Teamsに追加された音声分離機能を使ってカバーしてる。
NAKAMURA Atsushi@nuits_jp

音声入力が見直されているので、おすすめヘッドセット整理しました。40万以上評価してきた知識の集大成です。 あと龍角散のど飴の無印お勧め。喉は大切に。 AI時代のヘッドセットの選び方 zenn.dev/nuits_jp/artic…

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Mansi
Mansi@MeMansi12·
Got this from my company. Is it some good brand or what??
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