Jane Plan

@CotswoldLadyB @JHadlynParker Since we don’t routinely monitor messages on X, we kindly ask you to contact us directly at hello@janeplan.com. Our team would love to help resolve this for you.

@JHadlynParker @JanePlanUK Yes - which, now you mention it - is peculiar…

Today’s offering from @JanePlanUK: ‘Lamb Lancashire Hotpot’ It claims to be 25% lamb… (I feel somewhat aggrieved for the poor wee lamb who ended up in here…) It claims to be tasty (it’s really not..) It’s even got sugar in it. Who puts SUGAR in a hotpot? I made you a video to make it more entertaining… I remain unimpressed.

@CotswoldLadyB @JHadlynParker While complaints like this are rare, it’s possible a portion was incorrect. We’d be more than happy to replace any affected meals for you

@CotswoldLadyB @JHadlynParker We’re very sorry to hear you found some meals with less meat than expected. This is unusual feedback, but we take it seriously. All our meals are batch-cooked, portioned, and weighed before sealing.

@CotswoldLadyB @JHadlynParker microwave presentation you have posted.  Similarly, all website images have serving suggestions and include a  clear “serving suggestion” notice to avoid any confusion.

@CotswoldLadyB @JHadlynParker Regarding your concerns about how we present meals on TV or our website: we only ever showcase the exact same Jane Plan meals that our members receive. On TV, we add extra vegetables (as we recommend you do too), which can make dishes appear different from microwave presentation

@CotswoldLadyB @JHadlynParker This ensures fairness for all our members—everyone pays the same for the same service.

@CotswoldLadyB @JHadlynParker However, we understand life changes, which is why we also offer a cancel-anytime policy. Longer-term plans are discounted to reflect their duration, so if you choose to cancel early, we simply adjust the price to reflect the shorter plans.

@CotswoldLadyB @JHadlynParker If no return request is made within these trial periods, your subscription will continue for the duration you selected.

@CotswoldLadyB @JHadlynParker up to the 5-day trial allowance).

@CotswoldLadyB @JHadlynParker Additionally, beyond the 5-day trial, we offer a 14-day money-back guarantee. Up to 14 days after receipt of your first delivery you can return your remaining meals and we’ll refund you in full for everything, including the meals you’ve already eaten (up to the 5-day trial allowa

@CotswoldLadyB @JHadlynParker even after eating those 5 days of meals—for a full refund. We’ll even arrange collection for you.

@CotswoldLadyB @JHadlynParker This is exactly why we offer a 5-day free trial with every first order—so you can try up to 5 breakfasts, 5 lunches, 5 dinners, and 5 snacks completely free before making a commitment. That means that if you  find Jane Plan isn’t a good fit, you’re welcome to return your box—

@CotswoldLadyB @JHadlynParker We’re very sorry to hear you’re not enjoying your Jane Plan meals. Over the years, more than 40 million meals have been enjoyed by Jane Planners, but we fully appreciate that food is a very personal thing, and everyone has different tastes

@CotswoldLadyB @JHadlynParker I hope you’ll understand it wouldn’t be professional for us to go into personal details about your experience in a public forum. However, we’d like to offer a general response to the points you’ve raised.

@CotswoldLadyB @JHadlynParker Thank you for your comments. We’re truly sorry we haven’t responded sooner on this platform—we don’t actively use X (Twitter) and were only made aware of your post by a fellow Jane Plan member.

I’m really enjoying the Jane Plan programme. I’m finding I’m getting an energy boost from a healthier diet and that’s definitely helping my daily training sessions but more importantly, the weight loss since I’ve been on the programme is keeping me well on track for my ultimate weight goals👍🏾 #shaunwallace #thechase #chase #fitness #diet #janeplan #paidpartnership

@ShoneMichelle @TheShaunWallace Oh no - that sounds sore! The great thing about Jane Plan is that we make it easy! Xxx

I’ve lost over 2kg which is fabulous! #shaunwallace #fitnessjourney #fitnesslifestyle #fitnessgoals #paidpartnership #diet #weighin @JanePlanUK

@TheShaunWallace Looking really good :)

Looking good!! #ShaunWallace #fitnessmotivation #paidpartnership #diet @JanePlanUK

@LaurenFedor @grimes_ce @FT another piece of first class journalism!

Is Kamala Harris losing support among Black men? With just over two weeks to go, read this @grimes_ce dispatch from Georgia: ft.com/content/11d68e… via @ft

@xandvt Quite right!

Always thrilled to see my brother on the telly!