Janine Shepard

I have reached out 4 times for a technician @CanonUSA and haven’t had a technician call yet. Poor customer service.

I have reached out to a technician 4 times and nothing @RicohTweets

@CanonUSA I have called 3 times to get a tech out for our copier and still no response. I am not sure why it is so difficult since we have a maintenance agreement with you.

Still no resolution from @VyveBroadband as they take money from us with their deceptive ways.

Still no action from @VyveBroadband I don’t know how people work there, being forced to be so deceitful in order to do their jobs.

Another day another dollar that @VyveBroadband is taking money from customers unfairly.

If you wanted to provide good service, wouldn’t you want to help your customers? Well, @VyveBroadband has decided to take a different route and hurt their customers by charging unreasonable fees and changing contracts without authorization from their customers. Not good, vyve.

Well, here we are another day and @VyveBroadband is still taking money from businesses deceptively. You cannot just make up your own rules.

@VyveBroadband I sent a DM and got nothing. You cannot just make up rules that trap people in contracts that benefit you.

@JanineAShepard Hi Janine, we're happy to address your concerns and escalate to the appropriate team for review. Please send us a DM, and we will follow up. Thank you!

@VyveBroadband very deceptive practice of auto renewing contracts for a year on a business account. Now we are stuck paying a huge pre-penalty for cancelling. Not good business.

@VyveBroadband I reached out by DM and got nothing. It is not right what you are doing.

@JanineAShepard We completely understand the frustrations. We have escalated these concerns. Please reach out to us through DM for further assistance.

Our small non-profit is being affected by @VyveBroadband ‘s deceptive practices.

Consumers deserve transparency and honesty from their service providers. When billing isn’t clear promotional pricing changes without clear explanation or customer service fails to resolve concerns it erodes trust. Companies like @VyveBroadband should prioritize honesty.

In dealing with both @TingInternet and @vyve, I would caution you to go with Ting. @vyve is deceptive and taking money from customers where they shouldn’t.

@VyveBroadband continues to gouge people and deceive them by extending their contract for a year with a penalty if they don’t cancel before the contract ends.

@VyveBroadband Well, so far @VyveBroadband is continuing their deceptive practices of renewing for a year if you don’t contact them at the end of the contract. Who does this?? Now they will penalize us for 1k for early disconnection. I could see a month but a year??

@VyveBroadband I have called your customer service twice and asked for a manager twice. I will DM you.

On July 16 the contract was sent to Joe. No word after calling and emailing. I don’t understand why we cannot resolve this. Sandpoint, ID is ready.

@SafeHavenBox1 We have been calling and calling an emailing and emailing. Am praying the Lord will open the door for this to happen in Sandpoint,ID.

@JanineAShepard Please send an email to joe@safehavenbabyboxes.com

@SafeHavenBox1 we are having trouble getting a contract signed/approved for Sandpoint, ID. Is there anyone who can step in and assist? Sandpoint is ready for a baby box.