Jen Hinds

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Jen Hinds

Jen Hinds

@JenHinds

MD of 1Networking. Co Founder of Always Oarsome. Happy. Lucky. Grateful. 🥰

Cheshire, England Katılım Şubat 2009
2.2K Takip Edilen3.8K Takipçiler
Jen Hinds
Jen Hinds@JenHinds·
@Halfords_uk hi. I bought a bike online about 10 days ago. It’s too big. I called the helpline - was promised a call back within a couple of days. I called back & was told my query had been escalated but still not heard anything. My 14 days window will be up soon! Can you help?
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Jen Hinds
Jen Hinds@JenHinds·
@duolingo hi there. The “continue” button has suddenly stopped working meaning the app can no longer be used. User name vivienne50457. Can you help please?
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Jen Hinds
Jen Hinds@JenHinds·
@virginmedia hi there the iPlayer app isn’t working through my Virgin box. Can you help?
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Jen Hinds
Jen Hinds@JenHinds·
So @NetflixUK having been a customer for many years, suddenly I get this message today on my #Samsung TV. Contacted your support team and was told that I could still use it on another device. But not my TV? 🤷‍♀️
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Jen Hinds
Jen Hinds@JenHinds·
@virginmedia It says no known issues with the phone but that there is one with the TV! (The TV however seems to be working fine)
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Virgin Media ❤️
Virgin Media ❤️@virginmedia·
@JenHinds Hi Jen, we're sure they'll be good reason for the timeframe provided. Is the service status checker detecting any faults? You can access that by clicking here 👉 virg.in/service. DE
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Jen Hinds
Jen Hinds@JenHinds·
On the third time of calling (the first two times she was told to wait 24 hours), she was just told to give them five working days to sort it.
Virgin Media ❤️@virginmedia

@JenHinds Hi Jen, we're really sorry to hear about the situation your mother finds herself in 😔 On what basis were you told to wait five working days for this to be resolved? DE

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Jen Hinds
Jen Hinds@JenHinds·
@virginmedia No they didn’t. They did some testing on the lines and said they couldn’t find anything and to give them five working days. This was after a text saying that it was back up and running (which it wasn’t)
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Virgin Media ❤️
Virgin Media ❤️@virginmedia·
@JenHinds Hi Jen, thank you for your response. Do you happen to know whether the agent explain what the problem is and what needs to be actioned? DE
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Jen Hinds
Jen Hinds@JenHinds·
@virginmedia my 90 yr old mum’s landline stopped working after a power cut earlier this week. Engineers came but still not working. Phoned VM again & have been told twice to wait 24 hrs. Now been told to wait 5 working days. She depends on her landline. Can we do better for her?
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Jen Hinds
Jen Hinds@JenHinds·
Hi @virginmedia - I am trying to get help on behalf of my 90 year old mum via WhatsApp (as that’s the only option I was given via online chat) And the app has now asked me whether I am the account holder 14 times! It won’t let me go beyond that question (which I’ve answered 14 x)
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Jen Hinds
Jen Hinds@JenHinds·
What a brilliant show @pandpsortof is! Wonderful cast delivering a brilliantly clever script at @The_Lowry tonight! Ace night out. Was happy to be part of the very well deserved standing ovation at the end! 🙌 👏 🤩
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Jen Hinds
Jen Hinds@JenHinds·
Looks like there is damage (and a stick tree!) at Howley weir which is causing the very low water levels. Any updates on when this may be fixed @PeelPorts
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Jen Hinds
Jen Hinds@JenHinds·
So hopeful that today we’d have enough water to open up the rowing club. But it’s going down again. We would really appreciate an update @PeelPorts !
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Jen Hinds
Jen Hinds@JenHinds·
A little higher but still damaging to our community rowing club. And the wildlife. Any updates would be much appreciated @PeelPorts
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Jen Hinds
Jen Hinds@JenHinds·
Any news on what’s happening with the river levels @PeelPorts ?
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Jen Hinds
Jen Hinds@JenHinds·
@PeelPorts any news on what’s happening with the Mersey here in Latchford? It’s having a massive impact on the local area and our ability to run the rowing club. Not to mention the wildlife?
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Jen Hinds
Jen Hinds@JenHinds·
@PeelPorts hi there. Our rowing club (and local wildlife) is really suffering due to low water levels on the Mersey (close to Westy). Any idea why this is and when they’ll be back to normal?
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Keşfet

@Halfords_uk @duolingo @virginmedia @NetflixUK @hooperwoman @BritishRowing @pandpsortof @The_Lowry