ACG

A novice pilot in Argentina was forced to land a plane on her own after her instructor suddenly jumped out with no parachute, telling her "you know what to do". She landed safely, but the instructor didn't survive.

Rory Sutherland spoke on the term "doorman fallacy". Love that guy, he speaks behavioral economics. It’s what happens when leadership cuts a line item that looks redundant on a spreadsheet, entirely missing the unmeasurable, qualitative value it actually drives. Example: Of view a doorman strictly as a mechanical mechanism to open a door, replacing him with an automatic slider looks like an easy financial win. But if his actual function is elevating the hotel’s status, greeting guests, and commanding the curb, you didn't just cut cost, you downgraded the entire experience. Let's look at it another way: Restaurants (because of course). A spot facing financial pressure looks at the payroll and decides to eliminate the host, replacing them with a sleek iPad check-in kiosk. The assumption is, You just wiped out an entire labor shift and optimized your front desk. In reality: You killed the guest experience before they even sit down. A tablet can’t read the energy of a room, smooth over a 20-minute table delay with a complimentary drink or app, or make a high-spending regular feel like a priority. You traded a vital hospitality touchpoint for a piece of glass. When repeat bookings tank and your average check drops because the vibe feels sterile, that spreadsheet "saving" becomes an expensive mistake. In the next ten years, we'll learn whether yet another one of Sony's gambles was worth while, or will they have shown their nearly strangely loyal fan base how valuebale they really are. I personally have little interest in continuing building a library with PlayStation, allowing my kids to invest, or being a champion to the platform for first time or returning players. Sure there will be great experiences, but every purchase is tainted with the expectation of the brand not being in favor of the consumer, so I'll put my games on other platforms even if it's not the "best place to play"

I spoke on a panel Very few showed up so we ALL did a selfie.