JioCare

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@9Chawla74213 Hi Jayesh, we never want you to feel unheard. Please be assured that your request has already been noted and we are following this up for you & we're working our best to get this fixed as soon as possible - Meenakshi

@JioCare Its been 4 days. No update and the engineer says 5 min, today. This is how they are replying sir.

A Titan-ic Blockbuster 🎬🏏 #LSGvsGT

@Pratik96357 Hi Pratik, we will surely get this checked for you. Please DM us your registered mobile number and Lead Reference Number (LR) or ORN (order reference number) to assist you further - Shireen twitter.com/messages/compo…

@reliancejio @JioCare My JioFiber application rejected but ₹2221.46 refund not received for 15 days. No response from support Please help

@kasthurim29 Hi, we never let you unheard. We have responded to you via DM - Meenakshi twitter.com/messages/compo…

@JioCare cant send dm to you ! please dm me i will reply my order number. its urgent

@JioCare Ordered a SIM on April 6, completed KYC & paid ₹350. Promised delivery in 48 hrs but it’s been 7 days with no update. Customer care keeps disconnecting calls. Extremely poor service. Please resolve ASAP. #Jio

@modi5908 Hi Preksha, our team is here to assists you. Please allow us some time to get this checked. Our team is already working on your concern and you will receive an update at the earliest. We appreciate your patience – Vidhi

@JioCare It's 3 months now from 21 days to 3 months wow what a excellent pathetic service

No refund for ₹2000 despite no service from JioFiber. Complaint 8997238 on National Consumer Helpline still unresolved after 15+ days. False 21-day refund promise. Immediate action needed or escalating to Consumer Court. @jagograhakjago @JioCare

@24_DivyTongiya Hi Divy, we will surely get this checked for you. Please DM us your JioFiber ID and registered mobile number to assist you further - Shireen twitter.com/messages/compo…

Not expected this from @reliancejio I had installed jio fiber 3 months back, today that quarterly plan got over. As per the instruction of jio executive I recharged the new plan through Myjio but it converted it to data top up plan for two days only. Please look into it @JioCare

@Prajwal_914 Hi Prajwal, we are here to assist you. please DM and elaborate your concern in brief along with registered mobile number to assist you further – Harshit twitter.com/messages/compo…

@reliancejio @JIOAIRFIBERIN @JioCare It's been 3 days since my jio connection was not working I tried calling customer care and it said temporary service interruption in my area but the house next to me has their service working.

@DemocracyDhaka Hi, we are here to assist you. Please DM us your JioFiber service ID along with your registered mobile number for us to assist you further - Vidhi twitter.com/messages/compo…

Humne Jio Airfiber lagaya Hdmi cable diya hi nhe Aur costomer care me Ai ko baitha diya hai Hum free ka paisa de rahe hain @reliancejio @JioCare

@monodeepdeb the issue in a specific part of the house/building - Sneha twitter.com/messages/compo… (3/3)

@monodeepdeb device, follow the steps mentioned below: 1) Go to Settings 2) Tap on the Mobile network 3) Tap on the Preferred network type 4) Select the network type as ‘2G/3G/4G’ If the problem persists, please DM us below details: 1) Jio number 2) Alternate contact number 3) Is (2/3)

@monodeepdeb Hi Monodeep, we are here to assist you. In order to resolve the issue, please reinsert the SIM card into Slot 1 and restart your device. If you are using an eSIM, kindly turn off the eSIM profile and turn it on again. To select the network mode after restarting the (1/3)

@RakulSlathia9 Hi Rakul, we never intend to let you down. We are getting it checked from the concerned team and will have an update soon - Kartik

@JioCare What you are telling to me your agent names miss. nikansha Rawat mailed me now that they call me and i nevet answered the call but i never recieved any call from Jio ever. So why the fuck you are lying to me just tell me you will give me the sim or not.

Like the worst service ever seen in the network system. I am a foreign student and just because of some reasons my E-sin got forget and requested from 31-03-2026 but now they are asking me to come India and to visit store. @reliancejio @JioCare

@nrupalmehta Hi Nrupal, that's not the experience we aim for. Kindly DM us your JioFiber ID and the registered mobile number, for further assistance - Sweety twitter.com/messages/compo…

Hello @JioCare my Home Internet is down at the right time of #IPL match. Really pathetic service

@sekhabhi15 Hi Abhishek, that's not the experience we aim for. We can see that your refund is initiated and it will be credited within few working days from the time device is picked up - Sweety

@JioCare Device picked up date : 2nd march 2026 today is 12 April 2026. 1 month 10 days from to till date company policy maximum day: (14 days for refund) from device picked up. again #harassment started. @JioCare please do you home work. @jagograhakjago @ConsumerReports @TRAI @DoT_India

Almost 2 months & still no refund from @jio_fiber @Prepaid_Connect Disconnection: 21 Feb | Pickup: 2 Mar | Refund promised in 14 days ❌ Every call = “wait 72 hrs” loop #customer #service This is #harassment. @JioCare @reliancejio @DoT_India @TRAI @_MukeshAmbani #helpless

@raghupandey6364 twitter.com/messages/compo… (2/2)

@raghupandey6364 Hi Raghvendra, we understand your need and urgency. We can see that there is already a service request raised for your concern. Please be assured, we are working on your service request and will get back to you soon. Appreciate your patience in meantime – Akshay (1/2)

@JioCare @reliancejio Extremely disappointed with the pathetic service. I made full payment for Jio Fiber installation 10 days ago, but till date no installation has been done. The contact person assigned for installation has blocked my number and is neither responding to calls .

@Legendvk7 Hi Vishnu, we do understand your concern. As per the update under SR0000337D8P, engineer has been arranged - Dipesh

@JioCare @JioCare i didn't inform anyone to keep it on hold, don't lie here. You engineer asking me otp without visiting #fraud fiber

@JioCare 1 week, zero resolution. No visit, internet still unstable, complaint falsely closed, and customer support disconnecting calls. This is harassment, not service. Take immediate action or I will escalate to TRAI. #JioAirFiber #InternetDown @reliancejio

@SanjayBaruah555 Hi Sanjoy, it seems something is not good with your experience with us. We would request you to elaborate on your concern via DM along with your registered Jio details, for further assistance and give us a chance to make things up - Meenakshi twitter.com/messages/compo…

@JioCare Will jio deactivate my number if I failed to recharge within 1 and half month after the expiry of the current package ? Please reply to me .

Say hello to a smarter HelloJio—now powered by AI! 🌐 Speak in your preferred language. 🎙️ Talk hands-free; skip the typing. 🔍 Find answers to all your queries. To experience HelloJio, click here: jio.com/dl/ask_jio #DigitalIndia #JioSupport #JioCare

@govindsharma601 Hi Govind, we understand your concern. Our team is working to restore the services at the earliest. Your Jio Wi-Fi router will start showing a “Green LED” once the outage is restored - Harshit

It's already been months and the issue is not resolved yet. And the customer care executive not creating the service request @JioCare @jaagograhakjago

AirFiber impacted: The restoration is taking longer than expected. We are trying to resolve this at the earliest. Apologies for the inconvenience. Paying for but haven't had service in 20 days. @JioCare support is unreachable. Is anyone else dealing with this level of neglect?

@9Chawla74213 Hi Jayesh, that's not the experience we aim for. Please be informed that our team is working on your service request and it is in progress. We will provide a resolution at the earliest. Thanks for you patience and understanding - Dipesh

@reliancejio Fed up with the lack of accountability from @JioCare. Complaint raised on 9th April, still unresolved on the 12th. Constant excuses from the ground team with no actual visit. I need a technician who actually shows up. Please resolve this today. Ticket No: SR00002KEGAC @JioCare

@AryanGeorge18 Hi Aryan, thank you for sharing your details. Could you please share the apps and websites you are unable to access to assist you further - Shubhangi

@JioCare Jio number 9326485799 5G Address Srinivas building calconda Area Margao Goa Pincode 403701 Name Aryan George

@reliancejio @JioCare @Airtel_Presence @airtelindia Third class network always down just increase monthly plans price no service no internet access @PMOIndia @AshwiniVaishnaw pls see n take action on disgusting company 28 days plans