@qatarairways A quick update for anyone struggling with flights: Qatar has now arranged an Etihad flight for us to depart Thailand tomorrow via Abu Dhabi.
Another day, another “operations remain temporarily suspended” update — now into day 4 with Qatari airspace still closed and no end in sight.
We are PAYING CUSTOMERS (many Privilege Club Gold/Platinum) who trusted the “World’s Best Airline” — yet you keep shutting everything down without real solutions.
Why aren’t you:
- Rerouting us on partner/oneworld airlines or ANY available carriers bypassing Doha?
- Opening more rebooking options beyond “change within 14 days” or partial refunds that barely help?
- Arranging charter flights, hotel vouchers, or meaningful compensation for people stranded worldwide?
Other airlines reroute aggressively during crises — why does Qatar Airways just keep extending suspensions and telling us to wait for tomorrow’s update… again?
Is passenger welfare secondary when airspace closes? We paid premium fares for reliability — not endless uncertainty.
If you value your customers, stop the daily delays and START HELPING US NOW.
@JoshAcklam@0xJaplet@terjeholden@qatarairways It must have taken me at least 30 mins of non stop engaged, to the one call that got connected.
I don't envy you at all. I'm a lone traveller so it does help
@JoshAcklam@qatarairways Do you still lose this much if you wait for them to cancel or if you cancel yourself? Wonder if you can claim off the credit card 🤔
@JoshAcklam Please be vigilant!! I just had ‘Qatar airways’ customer support calling me to offer me a compensation! It was a scam! I realised that when the caller insisted that I download the World Remit app in my phone and to take me through the steps to ‘claim’ my compensation!
@JoshAcklam@qatarairways They give you a Whatsapp communication number and I have been waiting for 30 hours… We’re in Cape Town and had to book a refundable flight with BA for the next week because Qatar wouldn’t rebook us. Times are tough but we feel left behind.
@JoshAcklam@qatarairways They should enable free rebooking within a year for ALL flights within the next few months or a full no fee refund
If I rebook with another airline then cancel with QATAR we lose big time
This lack of movement means unlikely to use them in future #QatarAirways
@0xJaplet@JoshAcklam@terjeholden@qatarairways I'm managing ok.
I was lucky, booked BA on qatar flights. Qatar didn't help at all, but BA rerouted me via Paris to UK in Sunday so can't complain.
If you call the qatar office in BKK it's always engaged.. just keep keep retrying and eventually yiu get through.
Good luck 👍
A tourist in Phuket dined and dashed after ordering the restaurant’s most expensive steak. He finished his meal, pretended to use the restroom, then slipped out the side and rode off on a bike.
@JoshAcklam@qatarairways I’m in the same position as you but I am stuck in Australia but if this makes you feel any better they are not updating us tomorrow as they are trying to open it.