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@afzaalaslam@CraigDavid Hey there 👋 We’d love the opportunity to look into this further. Could you drop us a DM with some more information, along with your order number? We’ll keep our eyes peeled for your message 👀
@JustEatUK@CraigDavid I ordered food for £13.48 after a long shift. The takeaway said the item was out of stock and started a refund, but one hour later the status changed to “collected”.Multiple messages and calls have gone unanswered. Very disappointing. Waiting for my bank refund, avoid scam
@https_gh6st Hi there 👋
Thanks for reaching out. We’d love the opportunity to look into this further. Could you drop us a DM with some more information, along with your order number? We’ll keep our eyes peeled for your message.
- Gemma. 🤗️
@JustEatUK@JustEatUK Order 855569738 was never delivered. Your tracking was inaccurate and my Ring footage confirms no driver attended my address. You refused a refund including £20 in gift cards used on the order despite no proof of delivery. Please resolve this.
£30 tonight from the side hustle delivering, not amazing, not terrible, about 2hrs but made a lot worse from waiting in @McDonaldsUK for 1/2 an hr 😭
£11 from @UberEats
£13 from @Deliveroo
£6 from @JustEatUK
I'll probably do another night this week to get me a bit more to put away in my savings
@Jabbah14TTV@Jabbah14TTV Hey,👋 Thank you for reaching out. We’d love to have a closer look into this for you, please could you drop us a DM with all the relevant information, and we’ll look into this for you as soon as possible. We look forward to hearing from you! - Shaun
@JustEatUK
Spend £50 through just eat doing a Sainsbury order. Doesn't deliver a single item I ordered then when I go through their refund form I get this reply. @JustEatUK Didn't ask for any information from me just said nope. Now I have to charge back from bank. Fucking scam
@menzelmenzel86 Hi there Peter, 👋️
Thanks for reaching out to us.
We'd love to jump in and lend a hand here. Could you please drop us a DM with your order number and information on the issue?
We'll keep my eyes peeled for your reply.
@JackRob29994414 Hey there 👋 We’d love the opportunity to look into this further. Could you drop us a DM with some more information, along with your order number? We’ll keep our eyes peeled for your message 👀
@JustEatUK someone help me now. I just received 10% of my grocery order. I can’t speak to anyone and your help system says it will take up to 7 days!!? I need my items.
@uditts Hey there👋️ This isn't the great experience we want for you. So we can help you further, please send us a DM (including your order number). We'll be on the lookout for your message👀️
@JustEatUK has the worst customer care service.
I ordered through them and received chicken that smelled like it had gone bad or had been left out for a long time. This is clearly a food safety concern.
When I raised it, their response was unbelievable (in the thread)
@LightninAngel22 Hey there 👋 We’d love the opportunity to look into this further. Could you drop us a DM with some more information, along with your order number? We’ll keep our eyes peeled for your message 👀
@GallLyanne Hey there 👋 We’d love the opportunity to look into this further. Could you drop us a DM with some more information, along with your order number? We’ll keep our eyes peeled for your message 👀
@JustEatUK Order 848368214 – food arrived cold, damaged & incorrect. Multiple complaints ignored and only £3.74 credit offered. Please escalate this as a formal complaint.
@LJohnson91@LJohnson91 Hey,👋 Thank you for reaching out. We’d love to have a closer look into this for you, please could you drop us a DM with all the relevant information, and we’ll look into this for you as soon as possible. We look forward to hearing from you! - Shaun
@JustEatUK you lot are useless, swear it’s just auto email and no investigation, once again can’t refund me even though I never received my order, shit company you lot
@JustEatUK Hi
Order Number- 854434410
Very disappointed with the service from Just Eat UK. I paid for an order that I partially received, yet my request for compensation/refund was declined without any proper explanation.
@NatashaNonBuono Hello,
Please send us a private message by clicking on the following link: [LINK (twitter.com/messages/compo…)] so we can help you further.
Thank you!
Deacon
Cool, friend's bank account was wiped because @JustEatUK let some cunt make multiple transactions to a Croydon chicken shop. That means I have no money now as I need to cover the shortfall that loss or he's fucked. Means I lose out on interest with what little I can save.
@joanner62324124@McDonaldsUK Hey👋 Thank you for reaching out. We’d love to have a closer look into this for you, please could you drop us a DM with all the relevant information, and we’ll look into this for you as soon as possible. We look forward to hearing from you!
@Bullet_1986 Hey there👋️ This isn't the great experience we want for you, we always expect our orders to arrive. Please can you send us a DM (including your order number) so we can help you further. We'll keep a lookout for your message👀️
Ordered £30 of food
Gave instruction to phone me when here
Out for delivery for about 30 minutes. Time kept saying 5 minutes away then changing back to 10.
No reply from driver
Waited outside when said nearby. Nothing.
Marked as delivered but not
@JustEatUK Refusing refund
@Rahmant0do@JEatUKCourier Hey there 👋 We’d love the opportunity to look into this further. Could you drop us a DM with some more information? We’ll keep our eyes peeled for your message 👀
@JEatUKCourier Sent 20+ emails to @JustEatUK with zero human response! My courier account was unfairly banned because a fraudster used my phone number. I have the phone bill as proof of ownership. Why is the victim being punished? Need a real person to look into this urgently!
@Yvonnem73187898 Hey there 👋 We’d love the opportunity to look into this further. Could you drop us a DM with some more information, along with your order number? We’ll keep our eyes peeled for your message 👀
@JustEatUK how can you possibly refuse a complaint about a wrong order when I have provided you with the photo of the bag delivered to us which even has the completely wrong order on the receipt!!! Nothing but problems every single time!! Do these orders look the same!!’
@MiSHsWilli Hey there 👋 We’d love the opportunity to look into this further. Could you drop us a DM with some more information? We’ll keep our eyes peeled for your message 👀
Is this what @JustEatUK is serving people now? I was delivered RAW chicken, ended up vomiting, and your support is still refusing a refund. This is a serious food safety issue and you’re ignoring it.
@Toonaly63 Hey 👋
Thank you for reaching out. We’d love to have a closer look into this for you, please could you drop us a DM with all the relevant information, and we’ll look into this for you as soon as possible. We look forward to hearing from you!
@BestKept_Secr3t Hey there 👋 We’d love the opportunity to look into this further. Could you drop us a DM with some more information, along with your order number? We’ll keep our eyes peeled for your message 👀