Uber Eats

Ordering french fries to cope with the villa withdrawals

The ultimate sync 🤝

@Andiile__ We're sorry to hear about the trouble, Andile. We've responded to your concern via DM, please check.

@UberEats Can I please get my uber one refund for the subscription. The wrong card was debited!

@RDoeuf Bonjour, merci pour votre message. Nous restons disponibles en DM pour vous assister.

@UberEats VOLEURS : vous m'avez volé de plus de 60 euros. Livreur qui s'est trompé d'adresse : je l'ai attendu devant mon portail plus de 15 minutes. Il m'annonce qu'il est devant un portail gris - le mien est blanc. Et vous refusez de me rembourser au motif qu'il a respecté la procédure??

so uhhhhh what’s everyone gonna watch tn?

@MelissaDaCruz4 We understand how upset you are about the refund, Melissa. Please DM us the order ID and more details about the matter, so that we can further assist you.

Please explain how my bill is R155 on uber eats but then they dont have everything so now its 31.03 so obviously I should receive a refund or reversal of R123.97 but I received a reversal of R31.03 pls make it make sense @UberEats

@Ria007_ We appreciate your patience, Victoria. Kindly note that we've replied to your DM, please check.

I paid for a service you provide. I DID NOT GET SAID SERVICE. it’s simple. REFUND ME!! @UberEats @Uber @Uber_Support

@Asset_KE We appreciate your patience. Kindly note that we've replied to your DM, please check.

@UberEats Sent the number

Ordered a crate of eggs from @QuickmartKenya CBD branch via @UberEats yesterday and the whole batch is completely spoiled/rotten due to terrible moisture storage conditions. This is a serious health hazard. Sent a support ticket on Uber, need this sorted quickly.

@Asset_KE We're sorry to hear about your damaged food and understand your frustration, Bam. Kindly note that we've responded to your concern via DM. Please check.

@UberEats Your DMs are locked. Send me a message directly so I can provide the mobile number, or who is who @uber_support @uber_kenya ??

@Ria007_ We appreciate your patience, Victoria. Kindly note that we've replied to your DM, please check.

@sass_roberto @UberEats Omg 💀

@UberEats why did I schedule and pay for an order on Thursday 09 July 2026 only for your driver to deliver the wrong order on Friday and continue to leave with the wrong order never to return again. Still waiting for communication from your help. Still waiting for my refund.

We understand your concern regarding receiving refund for your order as it didn't deliver to you, Tsireledzo. We understand that this wasn't the Uber Eats experience you expected. Please DM us the mobile number or the E-mail address linked to your Uber Eats account, so that we can provide the needed support.

@UberEats I want my refund immediately

@UberEats Dear Uber Eats, I need your urgent attention. My order was never delivered, yet it was marked as completed. I tried calling the driver multiple times, but their phone was switched off, leaving me with no explanation and no food. This is completely unacceptable.

@lilnidzino Hi, please DM us the email address and mobile number linked to your account and some additional details about your issue/enquiry so that we can further assist you.

@UberUKI_Support I had some of the Gordan Ramsey £10 off vouchers - but they're been removed from my account, ahead of the expiry, how do l get it back !

@lovely_veen We can understand your frustration about your account, could you please drop us a note here spr.ly/6007BETzuD Rest assured that our specialised team will follow up as soon as possible.

@UberEats @romans_pizza do you have a contract with @UberEats which says they must collect food in your shop and never deliver to the destination??

@UberEats i want my money

@eccentricPhil We understand your concern regarding the status of your refund, Phil. Please DM us the mobile number linked to your account and the order ID, so that we can further assist you.

@UberEats How long does it take to get a refund for a failed delivery?

@Ria007_ Sorry to hear about this issue regarding your order, Victoria. Please DM us with the mobile number linked to your account along with order ID so that we can assist further.

We're sorry to hear that this wasn't the Uber experience you expected. To maintain the privacy of our eaters, we need the account holder to contact us. Please ask him to contact us through the in-app help section or at goo.gl/fjMJZN, and we'll help out ASAP. We appreciate your understanding.

@UberEats What’s wrong with the ID number I provided? I won’t let this go

@sylvia_kyalo We are truly sorry for the frustration caused by the delay in your refund status. Kindly note that we've replied to your DM, please check.

@UberEats When will I get my refund it’s been 5 days now? Just give me my money 😭

@UberEats will I get my refund?? You’ve been telling me to fill out google forms I’m not doing that again I need my money back asap!

@lovely_veen We're sorry to hear about your experience. This is not what we expect on the Uber app. So that we can take a closer look, Please DM us more info and order ID. Waiting your reply.

@UberEats How many times must i give you the order ID number