KAPS LTD

As we continue practicing contactless transactions register to get our new SESAME RFID stickers. Register now on aps.co.ke/content.php?pi… or any KAPS outlet. #LetsGoCashless

@cidioti @KenyasOmbudsman Our apologies for the late reply, which parking office was this, kindly.

.@KAPS_ltd what are these? Qr code not working and office closed. What are these? @KenyasOmbudsman

@Ozzy_baus Please make payment via pay bill at the pay stations. Our team on ground are at hand to assist.

@KAPS_ltd You mean the location? Greenspan mall

@KAPS_ltd Hi. Parking tickets without a qr code, what are the current payment options available as your USSD *486# no longer seems to be in service.

@oti_ian It should, in case of any inconveniences please get in touch with our Jkia office on 0782-059603

@KAPS_ltd Not so fast it is still counting up. Is the expectation it will reset on me entering the airport?

And then adding insults to injury the Airport system is claiming bado niko JKIA it is still counting. Gari iko parking bana.

@oti_ian We are glad the matter was resolved.

@KAPS_ltd So it reset after walking into the airport and talking to the office people at the airport. Sergeant Kittles was not that helpful.

@BAndagalu Please DM the card number for assistance.

@KAPS_ltd trying to log into the app without success

@izomach Kindly advise how long your are intending to park ? Please reach our Jkia office on 0782-059603 for immediate assistance.

@KAPS_ltd What are the current parking rates ?

Re: New JKIA Parking Rates.

@SaileshSavani @KenyaAirports Thank you for this feedback. This was noted and issue resolved. Our apologies of any inconveniences.

@kaps_patking @kaps_ltd @KenyaAirports can you guys do something about the failed parking system. It's been over 2 hours

@mwangi_85297 Our sincere apologies, please dm your contact number will like to speak with you.

@KAPS_ltd Today I had a very bad customer experience at Mountain Mall.....a rude attendant who disregarded my exemption after visiting AAR Mountain Mall, time 7.30pm. He even shouted showing me th customer service line to call.....very rude

@Kenwama Kindly dial *486# then select option 8 and follow the instructions.

@KAPS_ltd how can I load my laps card via Mpesa?

@onlinemoverske Thank you for bringing this to our attention. Please dm your contact details we would like to speak with you.

Hi @KAPS_ltd Your attendant LD who is on duty at Airport garage , must have discipline, respect some manners when addressing people at JKIA AIRPORT. It's sad to see she doesn't know how to listen and understand . And she must stop taking videos of motorists.

@quayvoh Please dm the card number for assistance.

Hey @KAPS_ltd I topped up my card on Friday night and the balance is yet to be updated. Kindly assist

@samuelmutukuh Thank you for this feedback. Please share the specific parking sites you are unable to use the sticker.

@KAPS_ltd . I can't understand how I can prepay for my parking card but when I visit some places which of course use your services naambiwa " hapa lazima uchukue card ingine. Hizi machine hazimuliki sticker ama they can't sense your card." You should explain this.

@dkkerry Our apologies for the inconvenience, was the card issue rectified ?

@KAPS_ltd hi, I have been trying all the numbers I have for KAPS, non is going through, there's an issue with my card I need to sort .

@mrsnjomo Please dm your contact number for a call back.

@KAPS_ltd 1. All your phone lines are not working….how do we, as customers, reach you? 2. How do I access my statement? I’ve been charged 300 for less than 30 minutes at Lavington mall.

Join us for a good cause.

@robertomwami Thank you.

@KAPS_ltd I had issues with my phone but Am very delighted and happy with the quick response and resolution. I have received my card..Keep up the good work. Great customer service, both from HQ and ground support. #kaps #happycustomer.

I paid for the replacement of my kaps card only for someone to change and give it to someone Monica Reload for A-Card: 561332134 of 500/- was successfully received. Your current A-Card Balance is Kshs. 555/-. Download or Upgrade the new KAPSAPP bit.ly/KAPSAPP @KAPS_ltd

@prod__kang The rate is at K sh 1,500 per day, please use level 2 at the parking silo.

@KAPS_ltd how much is long term parking at jkia? and which zone?