KCBCare

@moodfamily033 🙏🤝 ^GL

@KCBCare Got a call from your agents and it was resolved ...thankyou

@KCBCare I have an issue with My KCB-Mpesa facility.

@moodfamily033 Hello, please clarify and share your details via DM for assistance. ^WW

@KCBCare @NjomoMoses Why is someone trying to transact money from my account without my approval

@ViwandaniMirror Hi @ViwandaniMirror, thank you for sharing this. The matter is receiving attention, and we shall advise accordingly. ^NC

@KCBCare @KCBInKenya WACHENI UTAPELI. TENDER THE APPROPRIATE MEANS UNDER WHICH AS A BANK, YOU SOLD THE COMPLAINANT'S PROPERTY UNDER COVERT. @KenyaBankers @CBKKenya @KeTreasury @Senate_KE @NAssemblyKE WACHENI UTAPELI . GROUP CEO, @Saagite , THIS IS NOT GAMBLING

@itsEvailo 🤝 ^RA

@KCBInKenya Check DM 🙏

The Green Army: Two Nations, One Mission. It’s a massive double-header for the den this weekend as we hunt for a spot in the Enterprise Cup Finals on two fronts! From the dust of Nakuru to the heart of Kampala, the Lions are ready to roar. 🏆 Enterprise Cup Semi-Final 1 📍 Muteesa II Royal Stadium, Uganda 🏉 Stanbic Black Pirates vs KCB Rugby ⏰ 4:00 PM 🏆 Enterprise Cup Semi-Final 2 📍 ASK Showgrounds, Nakuru 🏉 Nondies vs KCB KOBS ⏰ 2:00 PM Wherever we go, we dominate. Let’s back the boys! #LionHeartedSports #KCBNiYetu #ForPeopleForBetter

@mariam_chelagat Hi @mariam_chelagat, we regret to hear this and would like to engage you further on this. Please share your reachable number via INBOX to enable us reach out to you. ^GK

@KCBInKenya @Saagite This is a second follow-up regarding a document still being withheld by you despite the loan being fully repaid 4 months ago.

@WGoodmedia @WGoodmedia, kindly check DM for the response to your query. ^AM

@KCBCare Seen and responded. Awaiting reply.

@KCBCare Kindly check DM.

@karoleeh Hello @karoleeh, thank you for reaching out to us. We have responded to your query via DM. ^AM

@KCBCare .how come you dont give your customers kes 1 bob in a bag(ie kes 2000).i need and i cant get in your branches yet i am your customer.

@Nalimae5 Hi @Nalimae5, following our telephone conversation, we confirm that the matter has been resolved.^ KK

@Nalimae5 Hello, thank you for reaching out. We have engaged via DM, please check. ^PM

@KCBCare @Saagite @KCBInKenya @kcbgroup @Annastacia_K KCB, Kenya's largest lender by assets, faces recurring customer service critiques on X. KCB should work on increasing the number of staff to meet increasing customer demands.

@ItsJames_Makau3 Hi. Your inquiry is still receiving our attention, please accept our regrets that it has taken longer than anticipated. We are currently working as quickly as possible to have the matter resolved. ^RA

@MeshackMatanda @KCBInKenya @KCBCare From outside you'd think they're the best in this business, but their services I'm just realising are so much worse. And then their banker has the audacity to tell me "we have been busy".

yaani kuapply account @KCBInKenya @KCBCare ni kama safari ya kutoka Cairo mpaka Cape Town. 5 days later I'm still waiting for an account to be opened. Nimeona mengi lakini ya KCB yamenishinda

@ItsJames_Makau3 Hello, we have engaged you further via DM on our other page. ^NA

@eye_patche Hi, kindly check Dm. ^JM

@KCBCare Dm where and I cannot

@KCBCare I keep getting messages and calls despite clearance

@IgnazSmith Hello @IgnazSmith, we apologize for any inconvenience caused to you. Kindly share more information on your query via DM for assistance. ^AM

Used to chat with Mr CEO till one of his managers in ruiru declined my loan for her personal issues, this Njia gosted me immediately,, 😅 anyway congratulation @Saagite @KCBInKenya

@KCBInKenya #FeelTheRoar ^NC

KCB Group CEO Paul Russo(@Saagite) is also on the ground at Elementaita soaking in the Safari Rally action with fans. And remember, the rally is free. You might just catch him at the VIP Den, Elementaita (Opposite Sleeping Warrior). #RevvvishaNaKCB2026 #FeelTheRoar #KCBNiYetu

KCB Managing Director Annastacia Kimtai and Group Director, Marketing & Communication Rosalind Gichuru are on the ground at Elementaita soaking in the Safari Rally action with fans. You might catch them at the VIP Den, Elementaita (Opposite Sleeping Warrior). #RevvvishaNaKCB2026 #FeelTheRoar #KCBNiYetu

@marcusxdouglas Hi @marcusxdouglas, please check DM. ^NC

@KCBCare Opened an account on Friday but mobile banking still not working.

@gathee_IOI Hi @gathee_IOI, we have sent you a DM. ^CK

@KCBCare @NjomoMoses @KCBCare can you dm me since the your account doesn't allow me to dm you?

@aliaka109 Hello @aliaka109. We will be glad to assist. Please share your details through DM. ^OG

@KCBCare kindly assist in reversal of this transaction Ksh 5000.00 sent to KCB account QUICK SMART CONNECTIONS 7952138 has been received on 13/03/2026 at 12:52 PM. M-PESA Ref UCD66944L9. To reverse this transaction, SMS this message to 16120.

@wyzz00 Hello @wyzz00. We recommend customers download the new app as it will be getting the latest security updates. ^OG

play.google.com/store/apps/det… @KCBCare , do you recognize this older mobile app version as an alternative for the new version, thanks