Karlyn Carnahan

How can #GenAI improve #CustomerExperience in #insurance? At our Gen AI #Symposium2025, Nathan Golia shared how gen AI can boost transparency, speed up agent workflows, and much more. ⤵️ Discover more insights on AI and customer experience in insurance: f.mtr.cool/gtprrnahhg

🚀 Coming Nov 5: #Previsory2026 AI is moving from hype to #ROI, and FIs are at a crossroads. How can firms adopt #AI responsibly and build #resilience for 2026? 📅 Register to get access on Nov 5: f.mtr.cool/pvzdjxufpo

From smarter #underwriting to faster #claims, #AI is reshaping #insurance. Join @globaldataplc on Oct 22 for their webinar featuring case studies, Agentic AI insights, and analysis from Celent's Keith Raymond. Register now: f.mtr.cool/nikzgptexv

Agent compensation is vital to #LifeInsurance, but complex to manage. Our survey of 600+ #agents shows: ⏺️ Speed & accuracy build #trust ⏺️ Transparency drives loyalty ⏺️ #Tech enables agility 👉 Karen Monks dives deeper in her latest blog: f.mtr.cool/nvdeemqknr

AI is powerful, but without guardrails, it can be risky. At Gen AI #Symposium2025, experts shared the importance of: 🏛️ Clear #governance 🔒 Regulatory and vendor compliance 👥 Keeping humans in the loop 🌱 Fostering a responsible #AI culture Dive deeper: f.mtr.cool/yljhmiymzz

🚀 That’s a wrap on the Gen AI Symposium: Generative & Beyond! Thanks to everyone who joined us to explore how #GenAI, #agenticAI, and other advanced #tech are reshaping the future of #insurance. 🔗Explore more #AI insights at Celent.com: celent.com/en/insights?pa…

Almost 200 at #celentsymposium

AI is reshaping #insurance, not just claims and underwriting, but also #culture, oversight, and staffing. How are #insurers building and managing their #AI organizations?  Read our blog to learn more: f.mtr.cool/whqrdkaelk

How are top insurers preparing for an AI-driven future? 🏆 Our 2025 #ModelInsurer winners are using #tech to meet customer needs, empower teams & drive results. 🎥 Watch the on-demand session + explore #IIDay25 case studies:  f.mtr.cool/tcywflgmnd

We're excited to share that Colin Kerr is our new Head of Banking & Payments: f.mtr.cool/umabpgurnx  Since 2022, Colin’s been an instrumental part of the team, bringing deep expertise to our clients. He now succeeds Patricia Hines, who is retiring after an incredible career.

From underwriting to claims, #GenAI is rapidly transforming #insurance.  📍Join us on Sept 4 in Chicago for the Gen AI Symposium: Generative & Beyond to discover: ✅ Real-world use cases ✅ Hands-on demos ✅ What's next for #AI in insurance Register now: f.mtr.cool/unnbajoqjf

The #claims process is the “moment of truth” for policyholders, but slow, manual workflows are holding #insurers back. Discover how #AI-powered claims workbenches streamline workflows, expedite resolutions & improve experiences: f.mtr.cool/gudpweiivh

Insurers have a huge opportunity to modernize #legacy systems and unlock #efficiency, agility, and growth. In his latest blog, Tom Scales examines the #risks of outdated systems, the benefits of #transformation, & how to get started. Read more: f.mtr.cool/ekybvfcomd

Claims are where loyalty is earned—or lost. Outdated tools slow everything down. A modern claims workbench brings AI, automation & data together to speed up decisions, cut costs, and delight customers. Read how it’s reshaping the future of claims. celent.com/en/insights/fa…

Insurers aren’t just exploring #GenAI; they’re executing. If they’re not in production yet, they plan to be in 6 months. 📍Join us Sept 4 in Chicago for the 2025 Gen AI Symposium, built exclusively for insurers & wealth managers. Register today: f.mtr.cool/drqvlrqvwn

Our latest survey of North American insurers found that #GenAI adoption is accelerating: 📈 GenAI production use is up 57% YoY 🔍 Use cases: claims, underwriting, CX, & code generation 💡Insurers are moving from pilot to implementation Learn more: f.mtr.cool/hsqobcwelp

Join us on September 4 in Chicago for Gen AI Symposium: Generative & Beyond, where we'll explore the full #AI spectrum. What to expect:  🔍 Insights, #innovation, & real-world use cases. 🎟️ Open to insurers and wealth managers only. Register now: f.mtr.cool/pfhfsvhofh

Over the past few weeks, we’ve shared how 1,000+ FS execs are approaching #IT in 2025, bigger budgets, rising #AI adoption, shifting priorities & more. Now, Jamie Macgregor breaks it all down in one blog: f.mtr.cool/ulbeyhhrsz  #Dimensions2025

💡Behind every tech innovation is a person solving a real-world problem. Join us June 18 at 10am ET to celebrate our 2025 Model Award winners and explore how they used AI and advanced tech to drive real impact:  f.mtr.cool/avagxvixks  #IIDay25 #ModelAwards2025 #AI #innovation

The #insurance industry is evolving, and our 2025 Model Insurers are leading the way. How are they using AI to build a more accessible, impactful future? Join us on June 18 for #IIDay25 at 11:30am EDT as we celebrate the visionaries shaping the industry:  f.mtr.cool/czoxqaancu