KONE plc

@vghaisas Hi Vivek, thank you for contacting us. We are sorry to hear about your experience. We recommend reaching out to your property manager.

@KONEUK Complaint: I live in a residential tower with a lift that's been out of service for 6+ months and will take 2+ months to fix. Who can I escalate this to that can actually fix this.

@bryonylorelei We are sorry you've been in this situation and appreciate you bringing the matter to our attention. We recommend reaching out to your property manager.

@Abeo_obeyo @Abeo_obeyo thank you for contacting us. We are sorry about your experience with one of our vehicles! Safety is our top priority so we apologise on behalf of the driver. We have informed our local team about this and asked that it be addressed.

@KONEUK Dangerous driving complaint, A720 Edinburgh bypass 16:00 Sep 17. Registration beginning L670. Nearly ran us off the road then undertook & gave us the finger.

LEED, BREEAM, WELL, Ecolabel… Whatever our customers’ #greenbuilding targets, we’re here to help meet those from planning phase to end of life. ✅ Learn more about how we can support: bit.ly/3eRSI1A #ReachingZero #WGBW2022 #BuildingForEveryone

@BabsQuilliam @KONECorporation Thank you for reaching out to us, could you send us a DM with the building location so we can investigate to find out what has happened and if a service visit has indeed taken place. Thank you

@KONECorporation Utterly baffled by a notification of an engineers visit today! Is he the Milk Tray man? Did he scale the walls of an otherwise securely shut building?!!!

@kristinathiele @KONECorporation Kristina, we are sorry to hear about your experiences. Could you please DM this account to discuss the details further so we can hopefully resolve the issue

@KONECorporation - worst service ever. Out of 12 service visits I don’t think one was attended on the day they would. Second day waiting with no communication. #Unprofessional beyond words.

We’re here to help our customers meet their environmental sustainability objectives. We are the first in the industry to offer #carbonneutral #elevators and maintenance contracts. Let’s continue #ReachingZero – together. bit.ly/3zpxajx

@Flocking2TheSea Hi, that's great to hear. the best next step is to fill out this form: kone.co.uk/about-us/conta… alternatively you can e-mail customercarecentreuk@kone.com

@KONEUK hi, can you let me know the email address for elevator maintenance please, I’d like to request a service contract for a site in Romford and need to send over specific details.

A holistic approach to #sustainablebuilding represents what is good for people, businesses, and society at large. And with the addition of emotional intelligence, too. Find out how we’re helping our customers reach their sustainability objectives: bit.ly/3NRCj9e

@nikolakolai @KONECorporation I'm sorry to hear of the issues faced with this lift, I will look into the status of any repair of this lift. If you DM us I will provide updates once I have them

@KONECorporation hi. I understand you service the lifts at Salisbury Court in Edinburgh. One of the lifts has been out of service for 2 weeks. Please can you fix it?

After 13 years of work on the Crossrail project, the seamless flow of tens of thousands of commuters through London has been made smoother with the help of KONE’s solutions and the recent launch of the new Elizabeth line. kone.co.uk/stories-and-re… #elizabethline #crossrail #kone

@paganmummy80 @KONECorporation I'm sorry to hear of your experience with our driver and the reporting process. Could you DM us with any further details you may have - date, location, car reg if you have it so we can investigate further, thank you

@KONECorporation Your vans drive with a How's My Driving number on. When you explain that cutting other cars up isn't great, you get told to 'send in the footage cos they won't give a f**k', so I assume you'd prefer I went straight to the Police instead?

Modularity allows for components to be retained, reused, and recycled while extending the equipment’s lifetime. We want to be part of the solution, so we design with the #circulareconomy in mind. Read more in our latest #sustainabilityreport: bit.ly/3PhjwVT

@doctorsophie82 Sophie, I am sorry to hear about this, please DM us with further details on the location of the lift so I can look into this further for you

@konelifts 6 days with no working lift. As a person with a disability living on the 6th floor well you can only imagine the challenges - where is your customer service, why can’t you fix our lift or at least give us a timeline for it #disgrace #discrimination

@BeccaHaslam @KONECorporation Rebecca, thank you for bringing this to our attention, if you would like to DM us with any further details we can look into this further to ensure we can address this appropriately

@KevinFairey Kevin, thank you for raising this issue, and our apologies for the issues you and the other residents are facing. We are working hard and in regular contact with the site to resolve the problem as quickly as is possible

@KONEUK pathetic service as usual. No lights working in apartment block lift reported several times. Health and safety issue for disabled residents but clearly you couldn’t care less. Postcode AL5 2FE Gleneagle manor

@iASpires I'm glad we were able to help, and hope you weren't too late for work!

@KONEUK Thank-you for saving me today. I feel like as soon as the lift doors opened, I scarpered like a trapped animal! I did say thank-you to the engineer as I ran down the stairs but really needed to get to work! #myHero #freedom #liftdrama

@Campievanner @KONECorporation Thank you for bringing this to our attention. Safety is of paramount concern to us at KONE. If you could DM us and send over any further details you have such as the images and footage, it would be very helpful in aiding our internal investigation into this matter. Thank you

@KONECorporation Hi what’s the best way to get a message to you regarding a dangerous overtake which became a really close pass to a cyclist that was totally pointless as traffic lights ahead. I have picture of vehicle involved and will try and get dash cam footage to you.

@mhantain @KONECorporation @CherryPickerIrl Rest assured our Irish team is looking into this and will take appropriate action to ensure these instances don't happen again

One Leadenhall, a new high-end commercial building, is being built next to the historical Leadenhall Market in #London. We’re proud to deliver our #peopleflow solutions for this impressive project to help our customer provide a first-class #userexperience. kone.com/en/news-and-in…