Kalgera

Average household energy bills will be frozen. What are you planning to do with the savings? #financialinclusion #CostOfLivingCrisis #EnergyCrisis

My latest piece for Forbes, ft. @bloom_money_ , @OneBanx, @KalgeraUK and @IE_Hub. How Do Fintechs Help With The Cost Of Living And Remain Viable Businesses? via @forbes forbes.com/sites/sarahkoc…

Have you submitted your #energy meter readings this month? I just did mine. 🤓 #energybills #CostOfLivingCrisis #personalfinance

NEW Bank of England raises interest rates again by 0.5% to 2.25%, a 14 year high. While the energy plan now means it forecasts inflation will peak next month at 11%, Bank now assumes the UK is already in recession from April, with GDP falling this quarter as well as last.

@HPanzarino @RishiWise1 @LIBFdigital

For the first time, financial services providers will now have to monitor and evaluate the #outcomes of all retail customers whatever their personal circumstances. Join our 9 CDP point Masterclass @StudyLIBF Apply: libf.arlo.co/uk/register?sg… @TheFCA #financialinclusion #learning

@HPanzarino @RishiWise1 @LordChrisHolmes

It’s a humid summer day and the regulatory landscape is heating up. @TheFCA New Consumer Duty comes into force on 31st July 2023. The outcomes-based rules raise the expectations of retail customers on with a view to reduce #financialharm and improve #financialinclusion

🧵 3/3 Each of these is an essential element of the level of care firms should provide to consumers. The outcomes-based rules relate to: - products and services - price and value - consumer understanding - consumer support

🧵 2/3 The behaviours required by the Consumer Duty, and the Consumer Principle requires firms to: - act in good faith - take all reasonable steps to avoid foreseeable harm to consumers - take all reasonable steps to enable consumers to pursue their financial objectives

🧵 1/3 We are still reading through the fine print but the new rules just announced by @TheFCA raise the bar on retail consumer protection. We will share insights about the New Consumer Duty which comes into force on 31st July 2023. #financialinclusion

Excellent talk by Kalgera’s Founder @DrDexterPenn on #dementia and #financialvulnerability @LondonBSchool yesterday evening.

You can see more over at the @GOVUK website about how they are working on a myriad of solutions from an institution-level to support those most in need: gov.uk/government/new…

We welcome these intentions of action from the CMA; we can already see anti-competitive behaviour and the peddling of unethical services to take advantage of the most financially vulnerable people in the UK, and it's time to stamp out these practices for the sake of society.

On the 11th May, there were many key points made regarding the cost-of-living crisis. Michael Grenfell, Executive Director of enforcement at the @CMAgovUK, said the cost-of-living crisis would have a ‘huge impact’ on consumers & that competition was key to minimising that impact.

If you want to talk to us directly about how Kalgera are working on these challenges, we'd love to hear from you. To find out more about Kalgera you can visit our website (kalgera.com)

"Don’t panic; it’s only a brain." What does our brain do when we view, process and retain information from our financial statements? Kalgera's @DrDexterPenn spoke today at the @BSABuildingSocs on the use of neuroscience and AI to identify and support vulnerable customers.

Excited to be speaking at the @BSABuildingSocs Annual Conference about financial decision-making and financial vulnerability chaired by BSA Policy Manager, James O’Sullivan. Join me at 12:10pm at #bsa22

Kalgera’s technology gives financial institutions the critical information they need on their vulnerable customers so that they can support them when they need help the most. kalgera.com

The @GOVUK has acknowledged that the spring statement failed to match the enormity of the cost of living crisis. Payday loans, unregulated door-to-door loan sharks, and the increase in use of Buy Now, Pay Later (BNPL) services will increase the need for intervention.