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COALITION REQUEST — ROBLOX INTERNAL ESCALATION CHANNEL SOUGHT
Seven days into the documented Roblox VNG region-lockout campaign.
50+ verified affected users across 24+ countries. 16+ formal regulatory filings on record with the FTC, California Attorney General, Better Business Bureau, and Vietnamese Consumer Rights authorities. 11 published standalone investigations. First independent verified media coverage published. Cross-platform VNG operational pattern surfaced with formal Vietnamese regulatory filings on parallel products.
Every documented case has hit the same wall.
Identical automated refusal templates. Denied human review escalation. VNG support silence measured in days — currently on Day 4 of silence for a documented test case with no response despite VNG's own stated 8-20 GMT+7 business hours. No path back to Global region even for users who submit ID verification proving non-Vietnamese identity. Selective partial rollbacks that restore age-gate for some while leaving chat, DevEx, and region-lock intact for most.
The coalition has documented every failure of the external support channel. Every one.
The coalition is missing one specific thing.
A Roblox employee, contractor, or verified affiliated developer with the authority to review documented evidence and route individual cases past the automated refusal templates.
SPECIFICALLY NOT ASKING FOR
Whistleblower disclosure. Confidential information leaks. NDA violation. Access to internal Roblox systems or private user data. Anonymous claims or unverifiable identity.
SPECIFICALLY ASKING FOR
Verified professional context — public LinkedIn, verifiable Roblox-affiliated role, or comparable public credential. Willingness to review publicly documented cases from the coalition. Ability to route reviewed cases to the appropriate Roblox internal team (Trust and Safety, Product, Engineering, Legal, or DevRel depending on case type). Communication that fully respects your existing NDA obligations and does not require disclosure of anything confidential on your end.
WHAT THE COALITION PROVIDES
50+ publicly documented cases with victim publication permission on file. Written refusal templates traced to identifiable Roblox VNG support agents by name. Broken commitment evidence chain — five documented, cross-verified across multiple users, including Roblox's own written commitment to automatic detection and restoration that has never been executed. Cross-platform VNG operational pattern documentation with formal regulatory filings on record from independent parallel-product users. Coordinated single-point-of-contact communication through this account.
WHY THIS ASK EXISTS
For seven days, this coalition has been operating exclusively through external channels — support tickets that get auto-refused, formal complaints that get filed and acknowledged, media coverage that has now reached verified news accounts. Every one of those channels remains active and will continue to escalate.
But somewhere inside Roblox, there is or should be a person with the authority to look at 50 documented cases and route them for actual review rather than automated template denial. If that person exists and is willing to engage with the coalition under proper professional verification, the fastest path to individual case resolution runs through them.
If that person does not exist inside Roblox — the coalition documents that too, and the regulatory and legal paths already in motion continue at full pressure.
For every locked-out user watching this thread: your support tickets are being sent to systems designed to close them, not resolve them. That is documented. The coalition is building the paper trail regardless. This request is about parallel pressure, not replacement pressure.
If you are inside Roblox at any level with the authority described above, or you know someone who is — DM me at @xnxkwxd.
Verified professional context is required before any coalition information is shared. This is not gatekeeping. This is because we have already documented Roblox and VNG systematically ignoring formal channels, and we will not route coalition evidence into another dead endpoint.
Full documentation pinned on this account.
Coalition Discord (verification required): discord.gg/WPHN4YNvW3
Complaint guide in Russian, English, and Vietnamese:
docs.google.com/document/d/1Dz…
(English)
docs.google.com/document/d/1ma…
(Vietnamese)
docs.google.com/document/d/1Bm…
(Russian)
Seven days.
50+ documented victims.
24+ countries.
16+ formal regulatory filings.
Still growing. Still pushing.
@Roblox @VNGCorporation
#Roblox #RobloxVNG

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